EXECUTIVE SUMMARY:

• Scrum Master, Project Managerand Business Analyst with over 8+ years of experience in Software Technology, Financial,Retail and E - Commerce Industries.
• Practicing AGILE Scrum project framework for four years.
• Certified Scrum Master(CSM)
• Extensive experience in developing and implementing a company’s software products and services and web development.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process (Rational Unified Process - RUP).
• Highly trained and tremendous expertise in Agileproduct life cycle (SCRUM) methodologies. Proven track record to transform non-Agile teams to Agile teams.
• Extensive experience in developing and implementing a company’s software products and services.
• Project management experience includes client management, customer interaction, scope definition, project planning, and change control, integration and release management.
• Experience working with PMO office and PMBOK guidelines.
• Skilled in Vision documents, Feasibility Studies, Scope Documents, Requests for Proposal and preparing end-user support documentation and training materials.
• Creating Work Breakdown Structures (WBS), Project Schedules, Request for proposal (RFPs), Service level agreement (SLAs), Operation level agreement (OLAs), and Project Timelines.
• Managed Risk Assessment,Risk Mitigation, Risk Log and Issue tracking.
• Excellent Skills in Performance Management to support strategic planning, goal setting, accountability, enhance decision-making, and improve customer service and also Project Planning based on Cost Benefit and ROI analysis.
• Excellent presentation skills in preparing contingency plans, review logs, forecasting and planning work schedules with excellent comfort level in using Microsoft Project.
• Created and maintained Responsibility Assignment Matrix and Requirements Traceability Matrix (RTM).
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Highly motivated team player with ability to lead, manage and work in all environments to meet deadlines.
• Quick Learner with strong problem solving skills (Risk analysis and Mitigation) and excellent in communication, presentation and interpersonal skills.
• Seasoned professional, with outstanding client interaction, project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous application development projects in a matrix organizational structure.
• Strategic leader, team builder, and technical specialist contributing to corporate profitability, productivity, and service delivery.

Analysis Methodologies

RUP, UML, Agile methodology, Waterfall methodology, CMM, SWOT, Cost-Benefit Analysis, Risk Analysis, Gap Analysis.

Operating Systems

Win 95/98/NT/2000/XP, Linux, UNIX

Defect Tracking Tools

Rational Clear Quest, Test Director,JIRA

Business Modeling Tools

Rational Rose, Microsoft Visio, Share Point

Requirement analysis and Mgmt.

Rational Requisite, Test Director

Reporting

Crystal Reports, MS Project, Power Builder, Actuate

Project Management

Microsoft Project, Microsoft Office Suite,Rally

Programming Language

HTML, XML,SQL, ORACLE, DB2., Java

Testing Tools

Rational Enterprise Suite, Test Director, Quick Test Pro

Confidentail, CA

PROJECT MANAGER/SCRUM MASTER

PROJECT: ECOMMUNICATION FRONT DOOR- I manage work queue for Schwab eCommunication group as a SCRUM Master which continuously has 10-12 projects of different sizes/complexities.

TFS Rollout - I led efforts to rollout Agile process template of Team Foundation Server 2010 (TFS) tool in my group. My responsibilities included providing the framework for the customization of the tool as per our requirements, demo of the customized tool and overseeing the transition from ClearQuest.

Responsibilities:

• Transformed non-Agile team to Agile team by consolidating the ad-hoc work requests to prioritized monthly backlog, reducing testing cycle by the automation of regression testing.
• Contributing to software process-reengineering efforts aimed at evolving current software development practices to adopt Lean/Agile and Scrum practices.
• Implementing Agile development best practices and moving to monthly releases from point releases.
• I managed 15 resources for the above projects.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation creating Product Backlog, User stories.
• Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives.
• Coached teams in their efforts to adopt advanced methods for the effective application of the Scrum framework.
• Conducted Daily stand up, Sprint Planning,Sprint Review Meetings.
• Conducted Retrospective Meeting after each sprint cycle.
• Monitored the progress of the project status with respect to schedules and effort estimates.
• Developed and managed the project management plan, established risk management process and metrics for the deliverables.
• Monitored project from initiation through delivery encompassing both planning and directing schedules.
• Enabled and enhanced collaboration between all Scrum Team members
• Managed impediments to Team work flow
• Protected the Team from external interference
• Helped the Team define and excel at their chosen process for getting work done
• Ensured completion of project on schedule and within budget constraints
• Provide AGILE project management controls, project plans, timeline schedules,
• Facilitate RAD sessions, and review software defects.

Environment: Project Management Methodologies, AGILE/LEAN Scrum project framework, Team Foundation Server 2010,Rational Clear Case, HTML,XML,RDBMS,Oracle 9.1, SQL Server,MS-Visio, Rational Requisite Pro, MS-Project, MS Office Suite, Java.

Confidentail, CA

PROJECT MANAGER /SCRUM MASTER

PROJECT: ECOMMERCE PLATFORM FOR SYMANTEC (ESTORE/CSR)

CSR application is an online platform to support Customer Support reps of Symantec ecommerce platform.

Responsibilities:

• As a SCRUM Master role, I worked with product owner to facilitate preparation and prioritization of the product backlog and worked with the team to finalize Sprint backlog,
• As Agile Scrum master coordinated Sprints, from Iteration Planning thru daily scrum, and Iteration Reviews and Retrospectives.
• I did drive innovation, continuous improvement and offshoring initiatives. I managed 40-50 resources for this program.
• Sprint retrospective and prepared Sprint burn down chart.
• I helped the Scrum team keep focus on sprint goals by removing impediments.
• I helped and mentored other Scrum teams of the program in executing Agile Scrum framework for their projects.
• Successfully delivered ecommerce applications (eStore/CSR) with multi-location teams in fast paced complex environment.
• Created WBS, Negotiated Triple constraints, wrote RFP and evaluated proposals.
• Ensured success on all projects through proven track record of applying proven methods and tools to enterprise-wide project implementations
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.
• Conducted project related presentations and provided reports to the higher management.
• Interacted with the Helpdesk team to investigate and resolve production issues.
• Followed the Agile methodology like Risk Analysis i.e. anticipate, mitigate, and resolve conflicts across workgroup
• Created reports and Dashboardwith the help of Burndown charts and worked on Gantt Charts to understand a project progress and status.
• Used LEAN Principles (Agile Methodology) Dependency/Complexity Analysis (DSM), System Complexity Estimator (SCE), System Change Impact Model (SCIM) and Visual Charts.
• Facilitated Sun-up and Sun-down meetings.
• Managed Defect Management process and conducted Defect Review meetings from daily defect report with Project team.

Environment: Project Management Methodologies,Rally, AGILE Scrum project framework, LEAN Principles, HTML,XML,RDBMS,Javaand Rational Clear Case.

Confidentail, DALLAS, TX

PROJECT MANAGER

PROJECT: REDESIGN OF ECOMMERCE SITE:

The purpose of the project was to redesign its ecommerceprocessing web platformwith new features and a clean navigation of the site. The project also involved a complete revamp of the site search, zoom features and its shopping lifecycle. They wanted to enhance their e-commerce portal with the shopping cart, checkout features and secure & automation credit card processing (payment processing).

Responsibilities:

• Implemented the business requirements gathered from stakeholders, system users, clients and managers, software development team and the QA team.
• Responsible for project completion within the time and budget constraints.
• Facilitated (JAD) Joint application Development sessions to refine prototypes, prioritize and time-box use cases.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Studied and analyzed competitor’s applications and brainstormed to gather effective requirements for a quality product.
• Analyzed Requirements and created Use cases, Use Case diagrams, Activity Diagrams.
• Created and managed project templates, use case project templates, requirement types and traceability relationship in Requisite Pro.
• Gathered and closed all reporting data requirements for report development, the parameters as well as (KPI) key performance indicators from all Business Units.
• Coordinated with the development team, database team, data warehousing team and QA team throughout all phases in the RUP methodology.
• Assisted QA Team in writing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
• Used Rational Clear Quest for defect tracking and change management request and reported them.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.

Environment: Project Management Methodologies,Waterfall,RUP, Rational Clear Case,, HTML,XML,RDBMS,Oracle 9.1, SQL Server,MS-Visio, Rational Requisite Pro, MS-Project,Java, MS Office Suite.

Confidentail, SAN LEANDRO, CA

BUSINESS ANALYST

Responsibilities:

• Liaison between stakeholders, system users, clients and managers, software development team and the QA term to gather requirements
• Performed GAP analysis, by seeking clarity in understanding ‘as-is’ state and collecting requirements to determine ‘to-be’ state.
• Gathered user and business requirements through interviews, surveys, prototyping and observing from account managers and UI (User Interface) of the existing system.
• Stored and modified requirements in Rational Requisite Pro.
• Prepared logical data models that contain a set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues.
• Managed the Requirements Traceability Matrix(RTM).
• Played a major role in Interface testing both functionally and manually.
• Worked closely with the test leads and developers to help create unit and system test cases that enhanced the quality of the deliverables.
• Participated in Risk analysis meetings.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects.
• Facilitated User Acceptance Testing (UAT).

Environment: Waterfall Methodology, Windows 2000, Oracle, Rational Rose,HTML,XML,RDBMS, Requisite Pro, Clear Case, Clear Quest, MS Excel, Java, Oracle 9i, Web Logic, DB2, UML.