SUMMARY

• Confidential is a performance driven professional as Scrum/Agile Coach with diverse technical background and experience in Agile Transformation and Implementation, project Management and process improvements, system integration, full life cycle systems development and integration, data architecture, data management, database administration and Cloud Infrastructure.
• Confidential has proven accomplishments in data center operations and consolidation, production operations, disaster recovery and business continuity planning, building effective technical teams, driving solutions, and implementing technologies that decrease cost, increase performance, deliver within budget, generate revenue and address future growth.
• Skilled at leading large - scale projects, analyzing, designing, and implementing information management systems, deploying sustainable end-to-end solutions, improve business functionality, prioritizing demands, resource planning and managing budgets.
• Energetic servant leader and certified Professional Scrum Master with over 10+ years of success, guiding and coaching scrum teams on how to use Agile practices and principles to deliver high-quality products and services.
• Excellent at Facilitating sprint planning, demoing, retrospectives, daily stand-up, and backlog refinement.
• Skilled in the Software Development Life Cycle (SDLC), Safe 5, JIRA, Kanban, Confluence, and MS team.
• Articulate communicator, facilitating cross-functional teams, and leading projects to successful completion on time and within budget.
• Experience in IT industry with major focus on Azure Cloud/DevOps, Continuous Integration and Continuous Delivery (CI/CD pipeline), Build and Release management, Linux/Windows administration projects.
• Built a data migration team and directed execution of the migration plan which transferred 14 TB of legacy data to the new enterprise platform; delivered on time and within budget
• Lead a Project to upgrade PeopleSoft 9.1 to 9.2 version.
• Lead a Team upgrade Oracle Database 11g to 19c and Migrated to Oracle Cloud.
• Initiated and delivered optimization of procedures to reduce application disaster recovery time to less than 60 hours
• Prioritized streamlining of job schedules to minimize system outages to less than 10% for server maintenance and new code deployment on production environments using Agile methodologies
• Architecture, Designed and developed consolidated systems to improve application performance and save operational costs
• Saved expenses annually on expenditures through performance tuning of jobs and DB systems for optimized operations during periods of high-volume business processing to avoid job failures and reruns
• Facilitated multiple data centers consolidation to save $800K per month in operations and maintenance costs

TECHNICAL SKILLS

Coaching: Servant Leader, Management Skills, Problem Solving, Time Management, Communication, Willingness to learn and teach

Cloud Environments: Oracle Cloud & AWS Cloud

Expertise: Project Management Professional, Scaled Advance Scrum Master, SAFe 5

CI/CD & Build Tools: Jenkins, Bamboo, Hudson, Maven, ANT, Gradle.

Configuration Management Tools: Terraform, Chef, Puppet, Maven, ANT.

Container: Docker, Docker Swarm, Kubernetes.

Monitoring Tools: Splunk, Cloud watch, ELK (Elasticsearch, Logstash, Kibana), App Dynamics.

Bug Tracking Tools: JIRA, ClearQuest.

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach

Responsibilities:

• Led the team in re - branding the company’s logo for optum health to the new optum health logo.
• Led the team in upgrading from PeopleSoft 19.1 to 19.2 Version and oracle database 11g to 19C.
• Met with management on a constant basis to provide an update for the progress of the ongoing product.
• Train the team on a bi-weekly basis on how to self-manage and self- organize.
• Coach the teams on Agile principles and values and making sure that they are applying it daily.
• Facilitate all the scrum ceremonies and work with Product Owners to prioritize Epics, Features, and User Stories
• Constantly meeting with our stakeholders and for feedback in order to save time and cost.
• Provided write-up inputs for creating COOP and BCP plans
• Developed release management procedures across diverse software’s in support of system functionality enhancements across CBER portfolio and created standardized configuration and release management processes
• Designed and developed multiple standard metrics reports for daily, weekly and monthly client notifications to ensure contractual KPI’s are met and exceeded
• Analyzed existing processes and procedures to develop multiple Standard Operating Procedures to manage day-to-day operations and to meet and exceed contractual SLA’s
• Data Migration from Data Center to cloud
• Coordinate the Infrastructure teams to better advance on structural Desing
• Trained staff hired for Tier-2 support to identify gaps in system functionality and operational procedures; provide root cause analysis of incidents and support continues improvement of services.
• Lead a team in creating strategy material on Knowledge Management for the firms Operate Market initiative
• Worked with contracts proposal team in providing write-ups and input material for multiple proposal bids placed within various federal agencies

Confidential

Scrum /Agile Coach

Responsibilities:

• Help the development teams in adopting and following the Agile/Scrum practices
• Coaching the teams on how to be a better team player and creating a conducive environment for them to function
• Mentoring new Scrum Masters on how to adapt to the culture of the organization by introducing them to all the events that goes on in the organization
• Facilitating the Scrum Master/Development Managers (SM/DM) bi-weekly meeting and making sure that all voices are being heard.
• Following up and making sure that all the actions items that were brought up at the team retrospective is being implemented.
• Facilitate daily stand-ups, measuring sprint progress, helps solve dependencies across teams, shepherd the team in refining/maintaining backlogs and reprioritizing as needed.

Confidential, Colorado Springs, CO

Senior Scrum Master

Responsibilities:

• Guiding multiply software development teams in building multiply products in any given Sprint
• Coaching teams on effective implementation of Agile/Scrum practices ensuring on-time and accurate delivery of projects.
• Mentor the team in addressing impediments and guides them on methods needed to prevent challenges from becoming blockers.
• Attend and participate in SOS and assist RTE in preparing for PI Planning.
• Use Jira to prepare cumulative reports and burndown charts and demonstrated functionality.
• Mentored other scrum master’s through community of practice and other informal forum to drive overall scale agility as well as less experienced and new team members in cultivating interpersonal communication skills.
• Defined and documented procedures to identify root cause for system failures; decreased production infrastructure outages to meet and exceed all SLAs through enhanced monitoring, automation and continuous improvement of services.
• Initiated and mentored development of mission critical application monitoring toolset and Single Sign-On infrastructure
• Guided and managed CM team to ensure all code releases follow the steps of SDLC process to eliminate and minimize failures in the production environment.
• Developed roadmap and worked with various resources to build service management plans and implement optimal infrastructure solutions using DevOps methodologies.
• Supervised implementation of policies and procedures to improve operation efficiencies to approximately 88%.
• Decreased operating expenses by 25% through centralization of functions, standardization of procedures, and automation.
• Designed, planned, and executed implementation of successful Disaster Recovery solutions.

Confidential, Atlanta, GA

Scrum Master

Responsibilities:

• Facilitated the various scrum ceremonies that led to unlocking new consumer buying experience online.
• Encouraged team self-development, guiding the team through the development of an Agile mindset by implementing agile practices and principles in sprint planning meetings, daily stand-ups, sprints, sprint reviews, and retrospectives.
• Collaborated with the product owner in integrating working software and ensure timely delivery to customers.
• Created a win together, lose together mentality among the team which created an amazing work environment that consistently delivered on the goals.
• Ensure all stories were efficiently groomed and accurately sized with stakeholders from all aspects of the business.
• Lead both onshore and offshore teams in delivering valuable software product in a timely manner.
• Supervised and coordinated a technical team tasked with consolidating and migrating CSB servers from multiple data centers across the country to a consolidated data center
• Managed setup of multiple technology platform servers at the consolidated location and physical move of data from the existing servers to servers at the consolidated location
• Lead the scrum team in using Agile methodology and scrum practices
• Build the scrum and development teams to identify and fill in blanks in the Agile framework
• Help the scrum team achieve higher levels of scrum maturity
• Support the product owner and provide education where needed
• Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU)
• Lead the team to transition from the waterfall environment into adapting the Agile mindset.
• Work directly with the Project Manager to ensure all projects are delivered on time according to requirements and exceeding budgets.
• Determine resources needed from start to finish with attention to budgetary limitations
• Ensures adherence to quality standards and reviews project deliveries. With the permission of the Project Manager, I facilitated most of the project meetings.
• Developed custom monitoring and tracking software to manage and ensure completion of contractual SLAs.
• Exemplifies and promotes Agile values and principles.
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
• Planning and problem solving with product management and delivery teams