Applicant is a Technical Consultant for IBM Global Services CRM Alliance Services. I have more than 10 years of Information Technology experience in Siebel , Oracle and VB. For the past 12 years , i worked exclusively on the siebel .COM and Interfaces Applications like Call center, ePharma,eChannel,Emarketing,eService ,E-communications eSales and on CRM-ondemand modules. He has very good experience in siebel tools and server administration. He has good understanding in Server installations and Setting up Development, Integration and Production Environments. He has good experience in designing, developing and installing enterprise applications for .COM Companies Banking firms And for IBM..

Certifications : Siebel 7.7 Certified
Siebel 7 Certified
DB2V8 Certified

Under going Siebel v8 &OBI certification

Education:B.S in Comupterscience
Training: Analytics 7.7 

Experiences and Skills:Skills:SIEBEL Bolt-on\'s like MQ Series,EIM,BI Publisher,Informatica,Antenna Application,HandHeld application,EAI Integration,ePrcier,Windows 2003,Windows2008,Websphere
SIEBEL,8.1,8.0,7.8,7.7,7.5,AIX,NT,DB2,Oracle,CWOG,ACTUATE,RESONATE,HACMP,Analytics,

May2001-Current Confidential
Senior Siebel Administrator/Architect/Service Delivery Manager

• Involved in setting up and configuration of interfaces like MQ Series,Informatica,EIM for data loads,Antenna applications
• Very good experience with Windows 2003 and Windows 2008
• Experience with web sphere and IBM http server
• Currently working as a Service Deliver manager and as a Senior Siebel administrator for New York Times customer
• And assisting Siebel admin when it requires any technical assistance for NY Times customer
• All the NT Times servers running AIX 5.3 version and we are in the process of upgrading to P7 AIX servers
• Assisted setting up the environment for Walgreens
• Assisting Lilly environment for setting up prototype development environment
• Recently Installed and setit up Siebel V8 and Oracle BI 10.1..1 with 7.9.1 for Southwest airlines with AIX operating system
• Configured and Setit up informatica and ETL
• Providing Production support for Eli Lilly,Ricoh
• Installed and supporting siebelv 8 for Merck customer.
• Supporting Oracle BI Environments with 10.1.3 and 7.9.1
• Involved in Analytics & informatica side by importing workflow mappings and running full ETL’s and incremental ETL’s.
• Troubleshooted the ETL issues with Siebel analytics v 7.8.
• Last one and half year I am supporting 7.8.2.3 Cytyc e-Pharma customer and acting as a PDL for this account.
• Involved in server architecture as well as deployed all the 9 environments myself alone.
• Providing Production support for Cytyc as well as for other external xustomers.
• Experience with SSSE(Siebel Sync) env.
• Having experience with Performance Tuning.
• Having Experience with Ezkill script which is used in IBM to kill Long Running queries.
• Coordinated with DBA’s and network teams.
• Deployed e-pharma as well as wireless application and SSSE environment for Cytyc account.
• Involved in SSSE env for Cytyc customer.
• 2000-2005 Aug I have provided production support for 7.5.3 Callcenter Application.
• Did migration from siebel7.2b to 7.5
• Setting up the new Smartscript environment .i was a account lead for this environment.
• Involved in datamigration as well as DB migration.
• Trouble shooting the Problems in production after 7.5 cutover.
• Having Experience with DR env.
• Involved in developing CWOG customize script in IBMCRM production Env.
• Involved on Testing and fixing the problems on workflow Administration like workflow process and workflow policies.
• Involved in the migration from dev2prod.
• Involved in the Creating of workflow Components and object managers components.
• Extensively monitoring Server tasks and workflow Components and EAI Receivers Whether Receivers are talking with Other systems or not.
• Involved in the setting the environment for Production and Preproduction.
• Involved in installation of gateway server and siebel application servers on AIX environment.
• Involved in migration siebel V6 to siebel V7.
• Involved in migration from siebel V7 to siebel 7.1.
• Involved in migration from siebel V7.1 to IBM siebel 7.1M.
• Involved in migration from siebelv7.1M to IBM siebel 7.2
• Involved in migration from V7.2 to IBM siebel7.2a
• Involved in writing automation scripts.
• Involved in installation of resonate .
• Applied 300 and 309 patches on gateway server ,on all siebel servers and database server under aix environment.
• Installed document server .
• Installing and maintainance of actuate server .
• We have 23 application server out of it we have 18 AIX servers 7 NT servers.
• Involved automation of starting and stopping of app servers.
• Involved in running EIM jobs.
• Lead the smart script environment by myself.
• Setting up and maintaining of communication manager.
• Involved with interfaces like CWOG,Blue Pages,MQ Series,ADB,CDB
• Involed in installation and configuration of actuate5 &6 for different applications.
• Involved in installation and setting up of analytics server.
• Having exp with multiple systems like preprod,newyorktimes,OCCAM,T2 systems.

Skills:SIEBEL,8.1,8.0,7.8,7.7,7.5,AIX,NT,DB2,Oracle,CWOG,ACTUATE,RESONATE,HACMP,Analytics

April 2000 – April2001 Confidential
Siebel ApplicationDeveloper/Configurator

• Extensively involved in Creating / Customizing Business Components, Business Objects, Views, Applets, Screens and Web Templates.
• Created/customized Dynamic Pick lists, Multivalue Group Applets, Association Applets in Sales and Service Request modules.
• Interacted with end -user’s to understand the B2B AND B2C business process.
• Extensively Involved in enhancing the functionality of Zipcodes using Siebel VB code.
• Designed and developed Master/Detail, Group Reports for Campaigns, Service Requests using Actuate Developer Workbench.
• Responsible for installation and maintainance of Fulcrum search for .COM Applications.
• Responsible for configuring Login and Logout Pages, Personalization page, Sales order and Product
• Pages.
• Upgraded from Siebel 99.5 to Siebel eBusiness 2000.

Technical Environment: Siebel 99/ Ver 5.5, Siebel eBusiness 2000, Actuate Developer Workbench, Win NT 4.0, Oracle 8.0, Win’98.

January 2000 –Mar 2000 Confidential
ActuateDeveloper

• Complete responsible for implementation of Developer Workbench, setup of Report Encyclopedia, Report Server, Report Cast Channel.
• ODBC Connection from Database to Actuate reports
• Developed e-Reports for Java Front End(GUI) Applications.
• I have developed 14 major reports for users Security and hardware Security
• Developed HTML reports, external Dynamic Hyperlink reports, Drill Down reports
• Designed Complex reports by using Sequential sections, Parallel sections
• These reports developed on Daily,Weekly,4weekly,half-yearly basis and scheduled reports On report server. 
  

Aug99–January2000 Confidential
Technical Consultant
Confidential Securities is a division of bank of America which helps companies to go public and maintains their stock status. Did a lot of customization to meet banking and securities industry requirements
Part of a five-member team involved in theUpgradation, Installation, Design, Customization and Implementation of Siebel99.5Salesforcemodule.

Siebel 99.5 Server Administration

• Installed Enterprise Server, Database Server, Siebel Client, Siebel Tools and Actuate Developer Work Bench on Sql Server
• Siebel Tools
• Created Business Components, Business Objects using the Siebel 99.5 Business Object Layers
• Created and or modified Applets, Views, Screens and Applications in the Siebel 99.5 User Interface Layers using Siebel “Vanilla” 99.5 to meet business objectives of the Company
• Created New Configuration and SRF file to connect to test Database and for Compilation of various projects.
• Customized existing Siebel Applet Layer to Business Specifications
• Created custom extension tables and columns

Actuate Developer Work Bench

• Developed and maintained Actuate reports using Sequential, Group and Report sections and overwritten some of the Actuate methods to implement complex business requirements
• Displaying Sales force team on the report by taking the values from Siebel multi valued field
• Developed reports which runs across the page
• Grouping report on more than 2 fields
• Displaying Sub total and Grand Totals
• Formatting Date and Currency fields
• Displaying the values on the report based on the condition etc.,