Project Manager I & Ii Resume
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Cedar Rapids, IA
SUMMARY
- Proficient knowledge of 5G (both NSA and SA), cellular core network, SD Wan, circuit installation, number porting, and telecom infrastructure.
- Create and implement Project Plans and deliverables with up to 30 team members in up to 10 work streams.
- Managed numerous network projects simultaneously for length of up to two years and budgets up to $6M.
- Utilizing active listening, critical thinking, complex problem solving and decision - making skills to effectively manage the project with vendors, national and international teams.
- Led teams toward successful completion on multiple, complex projects to enhance the telecom network to provide excellent customer experience and service.
- Reported status, risks, dependencies and escalations to Leadership, Project Sponsor and Program Manager applying the best PM process.
PROFESSIONAL EXPERIENCE
Confidential, Cedar Rapids, IA
Integration Engineer
Responsibilities:
- Execute plans for intermediate sized projects and sub-teams as part of project programs.
- Ensure timely and accurate completion of duties and responsibilities of the team members.
- Lead company and vendor teams in managing project integration, scope, time, costs, quality, testing and communication.
- Great interpersonal skills, verbal and written communication to assist team and leadership on making quality decisions.
- Assess decisions and outcomes to ensure to meet expected results.
- Encourage collaboration between organizational teams and vendors to solve complex business problems and to achieve business goals.
- Review current vs future state gap analysis to define the changes in the project.
- Document changes and communicate to team and/or leadership for approvals.
- Attend Change Control meetings to review changes with schedule, scope and budget.
- Provide leadership, coaching and guidance on a continuous basis to project team in the areas of project life cycle, operating procedures, process and practices.
- Create an environment that motivates, inspires and respects others.
- Self-starter and versatile in a dynamic environment.
- Communicate the status, risks and issues associated with each process to the correct level(s) within the company and vendor organization.
- Document status, risks and issues associated with the project for the archive.
- Report weekly status, risks and issues to stakeholders and leadership utilizing PowerPoint and communicating on TEAMs conference bridge.
Confidential, Hiawatha, IA
Project Manager I & II
Responsibilities:
- Six (6) years plus managing multiply, multi-million-dollar, multi-location circuit customers for network products of SD Wan, Ethernet, T1s, SIP, firewall, porting and cellular services.
- Serve as the single point of contact to the customer throughout the project and as a liaison between the internal groups, customer and vendors during the implementation of customer project orders.
- Conduct post project reviews to identify areas of improvement.
- Ability to tailor presentation and communication for the audience through excellent written and verbal skills.
- Utilize Microsoft Suite tools to prepare and present tailored reports for meeting and tracking project status.
- Maintaining composure and professionalism with teams.
- Facility conflict and issue resolution through individual and team meetings.
- Escalate as needed when issues cannot be resolved at the business unit level.
- Provide teams with vision, clarity of purpose and motivation.
- Ability to learn and thrive in fast-paced and rapidly changing environment.
- Continuously evaluate status and risk to ensure teams are prioritizing towards agreed timeline. Actively researching project’s next steps to minimize risk.
- Ability to work with variety of national and international companies and understand their business needs.
- Coordinate and collaborate cross functional teams. Communicate status to all levels of management from executive to front line.