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Web Content Manager Resume

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New Providence, NJ

CAREER QUALIFICATION

  • Experienced communications manager with prior experience in the technology sector.
  • Accustomed to working in a fast-paced, deadline-driven environment.
  • Background in journalism, public relations and marketing communications.
  • Local candidate to Bedminster, NJ, and available immediately.

PROFESSIONAL EXPERIENCE

June 2012 to Present: WEB CONTENT MANAGER
Confidential

Current duties are to ensure high-quality execution of website content for the customer base of Lexis Nexis (a division of Reed Elsevier). Oversee a staff of 18 onsite writers and editors plus four externally contracted agencies, ensuring that standards for SEO copywriting are met, including best-practices for conversion. Update the team on style requirements (style guide updated, June 2012). Work with interdepartmental teams to achieve monthly launch goals. Oversee the QA function, to deliver a high level of customer satisfaction, and guide the QA process as queue levels dictate. Overall, impart a fundamental knowledge to team regarding writing style, editing, review, and improving work flow. Maintain individual contribution as a copywriter of direct response, web-based legal content.

September 2005 to June 2012: COMMUNICATIONS EDITOR
Confidential,
Editor for an environmental agency of the state of Florida, checking manuscripts for formatting, grammar, and stylistic requirements. Write monthly summaries of reports, for posting to the website; provide ongoing proofreading of web text. Also, edit legal briefs, and staff-written documents, making recommendations to staff for clarity of expression and proper grammatical construction. Maintain the agency's style manual and update the style guidelines to reflect newly revised standards (updated January 2012 for AP style).

May 1994 to February 2003: EDITOR and COMMUNICATIONS MANAGER
Confidential,
Editor of technical data sheets, from 1994 to 1997, for semiconductor manufacturer Micron Technology Inc. Worked with design engineers to ensure the accuracy of content. Checked product data sheets for consistency in style and formatting. In 1997, promoted to Advertising Communications Manager within Micron's marketing and corporate communications departments. Updated the marketing communications style guide, serving as the team lead for staff writers. Drafted copy platforms to outline the communications strategy for the company's product marketing units. Supervised writers, designers, and photographers in the development of creative content for the company's website and for display advertising.

February 1988 to June 1993: SENIOR COPYWRITER
Confidential
Direct response copywriter working within the marketing department of W.B Saunders Co. publishing. Duties were to concept, write, and edit advertising copy to promote the medical, surgical, and allied health titles of the publisher. Position required extensive proofreading. Awarded by R.R. Bowker for excellence in marketing (a team award) for work produced.

EDUCATION

  • Awarded a Bachelor of Arts degree
  • Major: English Minor: journalism

STYLE KNOWLEDGE

  • Associated Press style
  • The Gregg Reference Manual
  • Chicago Manual
  • U.S. Government Printing Office style
  • Guide for the Use of the International System of Units
  • Microsoft Style Manual for Technical Publications
  • Yahoo Style Guide
  • Employers' in-house style guides (contributing writer of)

PUBLIC SPEAKING

Conducted staff training, broadcast live and in person to approximately 80 staff of SJRWMD, on “How to Write an Effective Compliance Letter.” (March 2011)

AWARDS

  • New Jersey Press Association, for editorial comment, layout of the newspaper, for work with The Princeton Packet news group, Princeton, NJ (1982)
  • R.R. Bowker, New York, NY, for excellence in marketing (team project) with W.B. Saunders, Phila., PA
  • Readership awareness rankings, for work with Micron Technology, Boise, ID

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