SUMMARY

• Having 15+ Years of IT experience which includes 7+ Years of scrum master experience.
• Possess cross cultural experience in the areas of project / program / delivery management in large multinational IT services & Retail services organizations.
• Scrum Agile Areas of expertise include Agile Principles, Tasking Meetings/Retrospectives, Communication Relative Estimation, Story - Based Development, Iteration/Sprint Planning Meetings and Conflict Resolution.
• Effective in management of multiple priorities, and performs under pressure in a fast-paced, rapidly changing environments.
• Review the Test scenarios/Test cases with the client team and provided a sign off.
• Holds defect review meetings with the concerned development and support teams. Collected metrics and Supported UAT.
• Excellent work experience in managing Onsite and Offshore teams.
• Proficient with MS Office tools such as MS Visio, MS Excel, MS Word, MS PowerPoint and SharePoint.
• Certified Agile Practitioner with expertise in Waterfall / Agile Methodologies, Worked as Agile Coach / Mentor, assessing the Scrum Maturity of the team and organization to coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
• Solid experience in transforming organization / teams from conventional waterfall to agile framework in fortune top companies.
• Enforce consistency and standardize processes across different teams and also drive improvements in software development practices / processes within the teams and across the organization.
• Excellent interpersonal and effective communication skills that exhibit the highest ethics.
• Experienced in documenting business requirements (BRD) and functional requirements (FRD).
• Removing impediments or guiding the team to remove impediments by finding the right personnel to resolve issues.

TECHNICAL SKILLS

• Agile (SCRUM)
• Kanban
• Rally
• JIRA
• JIRA Align
• Scaled Agile Framework (SAFe)
• MS Office Suite
• Word
• Excel
• PowerPoint
• MS Visio
• Confluence
• Lucid Chart
• SAP R/3
• ABAP/4
• R/3 Toolkit
• SAP SCRIPT
• SAP ALE
• Mercator
• BAPI
• Oracle
• SQL FORMS 3.0
• SQL PLUS
• PL/SQL
• SQL LOADER
• SQL REPORTWRITER
• PRO*C

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential

Responsibilities:

• Responsible for overseeing software development teams and working under agile methodology.
• Act as a leader to software development teams.
• Create project outlines and timelines and distribute responsibilities to team members.
• Scheduled all sprint ceremonies including stand-ups, sprint demos, sprint planning, product backlog refinement and sprint retrospective.
• Executed all sprint ceremonies along with PO (product owner).
• Publicized and quantified team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Worked in the Scaled Agile Framework (SAFe) and participated in quarterly Program Increment Planning events, utilizing Jira Align.
• Experience in promoting and handling self-organized and cross functional teams to across diverse locations.
• Shape team behavior through excellent management via the agile method.
• Remove project obstacles, develop solutions with team.
• Ensure milestones are reached and deadlines are met throughout project lifecycle.
• Build strong relationships with stakeholders, application users, and program owners.
• Document progress and communicate to upper management and stakeholders.
• Take responsibility for successful product delivery.
• Coach teams and management towards adopting an Agile Mindset.
• Maintained milestones by updating progress and managing changes to dates.
• Led sessions to go over dependencies, risks, and issues and updated Jira accordingly.
• Coordinated with other Scrum Masters in Scrum-Of-Scrums and between different scrum teams which are part of the same release train.
• Proactively anticipated and mitigated impediments or blockers, to help increase the teams' velocity.
• Monitored the development progress throughout each sprint and communicated risk to stakeholders.
• Continually came up with new strategies, to energize the team and create bonding.

Scrum Master

Confidential

Responsibilities:

• Worked in the capacity of Scrum Master for two squads catering to two different business applications.
• Conducted daily scrum meetings to get status updates and learn about potential issues and impediments so that those can be addressed.
• Scheduled all sprint ceremonies including stand-ups, sprint demos, sprint planning, product backlog refinement and sprint retrospective.
• Executed all sprint ceremonies along with PO (product owner).
• Publicized and quantified team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Worked with Product Owner, Customers, and Developers to write user stories which are independent, negotiable, and can be estimated and tested.
• Experience in promoting and handling self-organized and cross functional teams to across diverse locations.
• Facilitated team’s continuous improvement and led sprints in a transparent and productive way.
• Worked in the Scaled Agile Framework (SAFe) and participated in quarterly Program Increment Planning events.
• Maintained milestones by updating progress and managing changes to dates.
• Led sessions to go over dependencies, risks, and issues and updated Jira accordingly.
• Coordinated with other Scrum Masters in Scrum-Of-Scrums and between different scrum teams which are part of the same release train.
• Effectively performed capacity planning and took proactive measures to maintain and improve team velocity.
• Proactively anticipated and mitigated impediments or blockers, to help increase the teams' velocity.
• Monitored the development progress throughout each sprint and communicated risk to stakeholders.
• Continually came up with new strategies, to energize the team and create bonding.
• Fostered and improved relationships by establishing rapport and maintaining communication with key stakeholders.
• Steered Agile Teams toward their goals, removed impediments, and facilitated processes for continuous improvement
• Ensured during sprintplanning and refinement that, tasksprovided by the team achieve a 100% utilization of all members across teams.
• Experience in promoting and handling self-organized and cross functional teams to across diverse locations.

Scrum Master

Confidential

Responsibilities:

• Conducted daily scrum meetings to get status updates.
• Publicized and quantified team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Worked with Product Owner, Customers, and Developers to write user stories which are independent, negotiable, and can be estimated and tested.
• Produced written requirement specifications, stories, and other artifacts in software development lifecycle.
• Facilitated team’s continuous improvement and led sprints in a transparent and productive way.
• Maintained milestones by updating progress and managing changes to dates.
• Led sessions to go over dependencies, risks, and issues and updated Rally accordingly.
• Coordinated with other Scrum Masters in Scrum-Of-Scrums and between different scrum teams which are part of the same release train.
• Worked in the Scaled Agile Framework (SAFe) and participated in quarterly Program Increment Planning events.
• Acted as an interface and customer advocate to ensure customer, stakeholder and user needs were being considered and addressed.
• Proactively anticipated and mitigated impediments or blockers, to help increase the teams' velocity.
• Monitored the development progress throughout each sprint and communicated risk to stakeholders.
• Continually came up with new strategies, to energize the team and create bonding.
• Fostered and improved relationships by establishing rapport and maintaining communication with key stakeholders.
• Steered Agile Teams toward their goals, removed impediments, and facilitated processes for continuous improvement
• Ensured during sprintplanning that, tasksprovided by the team achieve a 100% utilization of all members across teams.
• Scheduled all sprint ceremonies including stand-ups, sprint demos, sprint planning, product backlog refinement and sprint retrospective.
• Executed all sprint ceremonies along with PO (product owner).

Scrum Master

Confidential, Cranbury, NJ

Responsibilities:

• Guide and coach multiple teams from different time zones on Agile transformation.
• Facilitated team’s continuous improvement and led sprints in a transparent and productive way.
• Responsible for report generation and updates on all tasks, hours reporting, burn down and sprint reports.
• Leading the sessions to go over dependencies, risks, and issues and update Rally accordingly.
• Worked in the Scaled Agile Framework (SAFe) and participated in quarterly Program Increment Planning events.
• Coordinated with other Scrum Masters in the Scrum-Of-Scrums and between different scrum teams.
• Foster relationships by building creativity, establishing rapport, and maintaining communication with key stakeholders.
• Ensuring during the sprintplanning meeting that tasksprovided by the team achieve a 100% utilization of all team members across teams.
• Scheduling all sprint ceremonies including stand-ups, sprint demos, sprint retro,sprint planning andProduct Backlog Refinement.
• Executing all sprint ceremonies along with PO (product owner).
• Ensure correct sizing and prioritization, User story grooming, release planning.
• Created processes to ensure that Sprint Goals were being met (DLM, Testing life cycle, Story life-cycle etc.)
• Mitigate impediments or blockers, to help increase the teams' velocity.
• Monitored the development progress throughout each sprint and communicated risk to stakeholders.
• Helped in the migrating from a waterfall framework to following true agile practices.
• Experience in handling very experienced cross functional teams to teams which are geographically separated.

Scrum Master

Confidential, Sicklerville, NJ

Responsibilities:

• Created and managed product backlog made strategic prioritization decisions, and design systems that achieve the Product Owner visions and goals
• Breakdown the Epics and group User stories under them
• Act as liaison between stakeholders and teams
• Created project schedule, developed estimates and resource plans, and monitored project budget and cost for variance.
• Work with the Product Owner, customers, and developers to write user stories which are independent, negotiable, valuable, estimable, small, and testable
• Produce written requirement specifications, stories, and other artifacts in software development lifecycle.
• Facilitate team meetings, including the Daily Stand-up, Sprint Planning and refinement, Review, and Retrospective Meetings.
• Support the Product Owner in creating and managing the product backlog, make strategic prioritization decisions, and design systems that achieve their vision and goals.
• Ensure a clear Definition of Done (DOD) is documented for backlog items and work with the Development Team to ensure proper quality control is in place to meet those criteria.
• Provide additional support and guidance to clients during the implementation phase to include development of training resources.
• Conducted sprint retrospective with the team to inspect, adapt and improve the process.
• Helped the product owner with product Backlog grooming with prioritization matrix and release planning meetings.
• Facilitated and conducted the sprint demo/sprint review of the latest code deployment of the software with business users and stake holders.
• Provided visibility to team impediments/risks and helped eliminate them Tracked the teams daily progress/ Sprint Burn down, Release Burn down using “Rally and Jira “Worked with Product owner On Artifacts Such as Product Backlog, Sprint Backlog.
• Conducted daily scrum meetings (agile approach) to get status updates Publicized the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Established a lightweight Scrum project management process and helped team meet sprint goals.

Business Solution Analyst

Confidential, Sicklerville, NJ

Responsibilities:

• Demonstrated details of products purchased by newly acquired clients as part of client onboarding and training process.
• Worked with clients for QuickBooks integration and custom reporting solutions, gathering Business Requirements from clients and creating Business and Technical Requirement Documents including business and technical validation logics for internal technology team.
• Successfully managed expectations of and communications to all stakeholders, comprising of internal technology and business teams and external clients.
• Facilitated User Acceptance Testing (UAT) by both internal business users and external clients for QuickBooks integration and custom reporting solutions.
• Provided support for resolving implementation and ongoing issues encountered by clients.
• Prepared Quarterly Sales Reports for clients.
• Supporting SME / Team Member instructionally by explaining the content strategies or design document and suggesting appropriate instructional strategies.
• Ensuring closure of content from instructional point of view.

Consultant, Management Consulting Services

Confidential, Morristown, NJ

Responsibilities:

• Led the effort in analysis, design, development, unit testing and documentation of SAP Order Management (Sales & Distribution) system.
• Interacted with business to gather requirements for the interfaces related to the Order Management system.
• Analyzed the requirements for the purpose of designing and developing those interfaces followed by unit testing and documentation.
• Responsible for developing High level Data flow and revising the Gap Analysis
• Participated in customizing and enhancing SAP functionality for the Transportation sub module of SAP S&D module, as per client's requirements.
• Used R/3 toolkit for analysis and design phase.