SUMMARY

• Technical Product Manager with 8+ years of experience. A Developer - turned-PM with both Engineering and Business degrees.
• Focused on asking the rights questions to identify customer needs and transforming ideas into innovative products.
• Area of expertise: Market Analysis (Product Market Fit), Minimal Viable Product, Agile development, Cross Functional Collaboration, Product Roadmap, Backlog Management
• Technically skilled in SQL, AWS, Snowflake, Matillion, Python, Java, JIRA, Power BI, Tableau, Mural, Trello, and Rally.
• Extensive experience in developing web pages using HTML/HTML5, XML, DHTML, CSS/CSS3, SASS, LESS, JavaScript, ReactJS, Redux, Jquery, Nodejs, AJAX, Jquery, Bootstrap.
• Excellent knowledge and understanding on the database concepts.
• Safe Certified and expertise in using Software development methodologies such as Agile, Waterfall
• Responsible for owning and communicating the product vision and business goals to the development team and business stakeholders.
• Maintain product backlog, work with stakeholders to identify and prioritize the most important items on the backlog, and ensure that the development team has a clear understanding of the requirements.
• Identify and prioritize product features based on market research, user feedback, and business objectives and create a product roadmap that aligns with the overall product strategy.
• Hands on programming experience in development, implementation and maintenance of web and distributed Enterprise applications using Java and React to develop applications for Healthcare, Finance, Retail, Consulting, Energy and Non-Profit business.
• Identify and prioritize product features based on market research, user feedback, and business objectives and create a product roadmap that aligns with the overall product strategy.
• Collaborate closely with cross-functional teams, including UX designers, engineers, sales, and customer support teams, to ensure that the product meets the needs of all stakeholders.
• Conduct market research and competitive analysis to understand the market landscape and identify opportunities for product differentiation.
• Manage product documentation and training materials to ensure that users and internal stakeholders have a clear understanding of the product features and capabilities.
• Define and measure product success by setting KPIs that align with the overall product strategy.

TECHNICAL SKILLS

Product Management: Product Strategy and Vision, Market Research and Analysis, Product Roadmapping, User Persona Development, Requirements Gathering, User Experience Design, Product Launch and Go-to-Market Strategies, Competitive Analysis, Product Lifecycle Management, Google Analytics / Adobe Analytics, A/B Testing, Wireframing using Figma

Agile Project Management: Scrum Methodology, Agile Planning and Estimation, User Story Creation and Prioritization, Sprint Planning and Backlog Grooming, Agile Development Practice, Agile Team Collaboration and Leadership, Continuous Integration and Delivery, Retrospective and Continuous Improvement, Stakeholder Management, Agile Metrics and Reporting

Technical Skills: Software Development Lifecycle (SDLC), Front-end Development (HTML, CSS, JavaScript, React), Back-end Development (Java, Python, Ruby), Database Management (SQL, NoSQL), API Development, Data Analysis and Visualization (Tableau, Power BI), Cloud Technologies (AWS, Azure, Google Cloud), Mobile App Development (iOS, Android), Version Control Systems (Git)

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Lead Product Manager

Responsibilities:

• Defined and communicated the product vision and strategy for a software platform, working closely with stakeholders to understand business needs and user requirements.
• Developed and prioritized the product backlog, ensuring that it reflected the latest business priorities and technical considerations.
• Worked with architects and development teams to define technical requirements, ensure consistency in code quality, and facilitate continuous integration and delivery.
• Used agile methodologies to manage the product development process, including sprint planning, backlog grooming, and retrospectives.
• Led the implementation of the Warehouse Management System (WMS) on a client project, utilizing industry-leading tools and technologies such as Oracle WMS and JDA Warehouse Management, resulting in an improved operational efficiency and cost savings of up to 20% for client organizations.
• Defined the product visions and created a multi-year roadmap for the Warehouse Management system, synthesizing the needs of the Supply Chain business and aligning them with the strategic goals of finance, healthcare, and retail clients.
• Prioritized product features, created epics and user stories, and collaborated with the agile development team to efficiently deliver high-quality products that drove value and met business goals.
• Define key performance indicators (KPIs), drive product requirements using PRDs, to measure the performance of the Consumer WMS,
• Leveraged technologies such as Oracle WMS, JDA Warehouse Management, ReactJS, Redux, and Node.js to build a robust and scalable Warehouse Management System.
• Collaborated closely with the development team to ensure efficient delivery and integration of the Consumer WMS, following agile methodologies such as Scrum and Kanban.
• Conducted market research and competitive analysis to identify emerging trends and opportunities for innovation, resulting in the introduction of advanced features and functionalities to the WMS leading to 15% improvement in order accuracy and a 25% reduction in fulfillment cycle time for client organizations.
• Developed strong relationships with clients, understanding their unique supply chain challenges, and providing tailored solutions.
• Collaborated with sales and marketing teams to develop effective go-to-market strategies, support product launches, and acquire new clients, resulting in a 30% increase in new client acquisitions and revenue growth.
• Utilized data analytics and customer feedback to drive continuous improvement and optimize the user experience, resulting in a 20% increase in user adoption and overall customer satisfaction.
• Conducted regular demos and user testing to validate product features and ensure alignment with user needs.
• Collaborated with architects to define product architecture and refine technical requirements for microservices-based platform.
• Developed use cases, stories, and features to support product roadmap and business goals.
• Conducted regular product releases and managed feature rollout to end-users.
• Collaborated with cross-functional teams to develop user stories and product features, using agile methodologies and tools such as JIRA.
• Conducted user testing and incorporated feedback to improve design and functionality.

Confidential, Chicago, IL

Senior Product Owner

Responsibilities:

• Synthesized user research and persona creation from 10+ teams to gain deep insights into the needs and behaviors of various security data consumers, resulting in more customer-centric product development and a 25% increase in user satisfaction.
• Led the development and implementation of Confidential 's Credit Reporting Platform, a robust solution that provides businesses with comprehensive credit reports and scores, fraud detection, and other information services, resulting in a 30% increase in revenue and market share.
• Collaborated closely with cross-functional teams, including software engineers, data analysts, and business stakeholders, to define product requirements and prioritize features, ensuring alignment with customer needs and market trends.
• Conducted market analysis and competitive research to identify opportunities for product differentiation and enhancement, resulting in the introduction of new features, such as real-time credit monitoring and identity theft protection, which contributed to a 20% increase in customer retention.
• Implemented agile development methodologies, including Scrum and Kanban, to manage the product development process, ensuring efficient delivery of high-quality software releases.
• Developed and maintained the product backlog, prioritizing user stories and features based on customer value, business impact, and technical feasibility.
• Conducted user acceptance testing and gathered feedback to validate product features, ensuring they met user expectations and business requirements.
• Collaborated with UX designers to create wireframes and prototypes for new product features, improving the user interface and overall user experience.
• Coordinated product releases and worked closely with marketing teams to plan and execute product launches, resulting in a 15% increase in product awareness and customer engagement.
• Monitored key performance metrics, such as user adoption, revenue growth, and customer satisfaction scores, and used data insights to drive continuous product improvements.
• Conducted regular customer feedback sessions and incorporated customer input into product roadmap planning, resulting in a 25% increase in customer-driven feature requests and improved product-market fit.
• Facilitated cross-team communication and collaboration, ensuring alignment between product development, sales, and customer support teams, resulting in streamlined workflows and improved customer service.
• Managed strategic partnerships with data providers and technology vendors to integrate new data sources and leverage emerging technologies, such as machine learning and artificial intelligence, to enhance product capabilities and differentiate Confidential 's offerings in the market.

Confidential, Malvern, PA

Product Owner / Engineer

Responsibilities:

• Led the development and enhancement of Confidential Corporation's electronic health records (EHR) software, a comprehensive solution for healthcare organizations to streamline patient data management, resulting in a 30% increase in user adoption and improved patient care outcomes.
• Collaborated with cross-functional teams, including software engineers, UX designers, and healthcare professionals, to define and prioritize product features, ensuring alignment with industry regulations and customer requirements.
• Conducted market research and competitive analysis to identify emerging trends and customer needs, which influenced product roadmap and led to the successful integration of innovative functionalities, such as telehealth capabilities and interoperability with third-party systems.
• Implemented user-centered design principles and conducted usability testing sessions, resulting in a 25% reduction in user errors and improved user satisfaction scores.
• Developed detailed user stories, acceptance criteria, and technical specifications to guide the development process, ensuring accurate implementation of product features and functionality.
• Collaborated with QA teams to establish rigorous testing protocols, resulting in a 40% decrease in post-release defects and enhanced product reliability.
• Coordinated with healthcare providers to gather feedback and insights, incorporating their input into product iterations and driving continuous improvement in user experience and workflow efficiency.
• Monitored key metrics, such as user engagement, system uptime, and customer support response time, and used data-driven insights to prioritize feature enhancements and bug fixes.
• Facilitated cross-team collaboration and communication, ensuring effective alignment of development efforts with customer needs and business goals.
• Managed product releases and coordinated with marketing and sales teams to develop go-to-market strategies, resulting in a 15% increase in new customer acquisitions and revenue growth.

Confidential, Hamilton, NJ

IT Project Manager / Software Engineer

Responsibilities:

• Led the successful launch of Trackwise Analytics, a data-driven solution that empowered organizations to make informed decisions using their quality and compliance data, resulting in a 30% increase in customer satisfaction scores and improved regulatory compliance.
• Defined and executed the product roadmap for Trackwise, a comprehensive quality management software, by collaborating with cross-functional teams, conducting market research, and prioritizing customer needs, resulting in a 25% increase in revenue and expanded market share.
• Implemented Agile methodologies, including Scrum, to drive efficient product development and release cycles, resulting in a 40% reduction in time-to-market for new features and enhancements.
• Conducted thorough user research and gathered customer feedback to identify pain points and opportunities for product improvement, leading to a 20% increase in user adoption and customer retention.
• Collaborated with UX designers and developers to create intuitive and user-friendly interfaces for web and mobile applications, resulting in a 15% increase in user satisfaction and engagement.
• Developed and executed go-to-market strategies for new product releases, including coordinating with marketing teams, conducting customer training sessions, and creating product documentation, leading to a successful product launch and 50% increase in sales within the first quarter.
• Managed a team of 8+ developers and QA testers, providing guidance and ensuring adherence to project timelines and quality standards, resulting in on-time delivery of high-quality software solutions.
• Conducted competitive analysis to identify market trends and benchmark against competitors, guiding product feature prioritization and positioning, and increasing market competitiveness by 30%.
• Collaborated with sales and customer success teams to understand customer needs and gather feedback, resulting in the implementation of key product enhancements and features, driving customer satisfaction and retention.
• Implemented effective project management practices, including regular status updates, risk mitigation strategies, and stakeholder communication, resulting in a 25% improvement in project delivery success rate.

Confidential, Clemson, SC

IT Business Analyst

Responsibilities:

• Led requirement analysis and worked closely with stakeholders to define and prioritize project requirements, ensuring alignment with business objectives and user needs.
• Conducted user research, including interviews and surveys, to gather insights and inform product decision-making, resulting in a 15% increase in user satisfaction and adoption.
• Collaborated with development teams to translate business requirements into technical specifications, ensuring seamless communication and alignment between business and technical teams.
• Utilized Agile development methodologies, including Test-Driven Development (TDD) and Scrum, to manage project deliverables, enhance product quality, and improve development efficiency.
• Facilitated effective communication and collaboration among cross-functional teams, including developers, designers, and testers, resulting in streamlined workflows and accelerated project timelines.
• Developed and maintained comprehensive project documentation, including use case diagrams, user stories, and test plans, ensuring clear understanding and alignment across the project team.
• Conducted multi-browser testing using Selenium IDE, Selenium RC, and JUnit, ensuring high-quality and bug-free software releases.
• Implemented continuous improvement initiatives, such as regular retrospective meetings and process refinements, resulting in a 20% increase in team productivity and efficiency.
• Collaborated with internal and external stakeholders to resolve technical issues and ensure smooth project execution, resulting in a 30% improvement in customer satisfaction scores.
• Supported the development of a high-performance computing system, the Palmetto Cluster, by assisting in system testing, data validation, and version controlling, ensuring reliable and efficient computing capabilities for researchers and industry partners.

Confidential

Business Analyst

Responsibilities:

• Spearheaded the successful development and launch of a mobile application aimed at combating drug abuse, bullying, and promoting social action among the youth, resulting in a 40% increase in user engagement and community participation.
• Collaborated with cross-functional teams, including designers and developers, to define product requirements and user stories, ensuring alignment with business goals and user needs.
• Facilitated regular communication and collaboration among team members, fostering a culture of innovation, accountability, and shared vision for the product's success.
• Conducted extensive market research and competitor analysis to identify key market trends and opportunities, leading to the development of a differentiated and user-centric product.
• Utilized design thinking methodologies to create wireframes and prototypes, incorporating user feedback and iterative improvements to enhance the user experience and functionality.
• Developed comprehensive product documentation, including functional specifications, user guides, and training materials, facilitating seamless adoption and understanding among users.
• Coordinated with colleges and educational institutions to onboard them onto the platform, resulting in a 30% increase in user base and widespread adoption across the target audience.
• Conducted user testing and gathered feedback to identify areas for improvement and optimize product performance, resulting in a 25% decrease in user-reported issues and increased customer satisfaction.
• Collaborated with marketing teams to develop and execute effective marketing strategies, including social media campaigns and influencer partnerships, resulting in a 50% increase in app downloads and brand awareness.
• Analyzed user data and metrics to identify usage patterns, preferences, and areas of improvement, driving data-driven decision-making and continuous product enhancements.
• Led training sessions and workshops for internal teams and external stakeholders, ensuring a deep understanding of the product's features, benefits, and value proposition.