Project Manager Resume Greensboro, NC - Hire IT People

OBJECTIVE

I am seeking a challenging career in an esteemed organization so that I may grow professionally & build long lasting relationships.

Areas of expertise

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, Greensboro, NC

Responsibilities:

Oversee service projects worth $60,000 on average.
Coordinate internal resources and outside consultants to ensure timely completion of each project
Manage changes to project schedule, budget, and scope
Build strong relationships with clients, and vendors.
Delivered proposals, answered client calls, and reviewed invoices
Responded to RFPs by gathering estimates and other documentation
Ordered and routed project materials to the appropriate manager

Service Manager

Confidential, Concord, NC

Responsibilities:

Oversee all service, including removal & any related projects.
Respond to & analyze customer requests &/or complaints about service repair or rework.
Work with estimator to provide quotes as requested by clients or for complex service calls.
Gather all pertinent information necessary to complete the service requested.
Coordinate specifics & materials with installation manager & invoice all requests upon completion in a timely manner.
Maintain database of all service history, in order to develop an electronic database for reference & improved customer service on future requests.
Maintain a positive, helpful approach with customers to open doors for more service & signage opportunities.
Work with marketing & sales to increase service & installation sales.
Measure & analyze work performed and recommend improvements to service processes.
Back up to receptionist & Sub - Install as needed while continuing to maintain all service responsibilities.
Back up to installation manager regarding scheduling & preparing installers while also continuing to maintain all service responsibilities.

General Manager

Confidential - Tarboro, NC

Responsibilities:

Oversaw all daily managerial functions.
Open/Close duties involving cash & check deposits, petty cash for all in house expenses.
Configuring & settling all cash drawer for bar & restaurant.
Manage all front of house duties.
Created & maintained system for all office, restaurant and bar supplies as well as inventory management.
Maintained scheduling needs to match customer demand.
Develop and nurture relationships with customers, community & staff.