SUMMARY

• Talented self - motivated business professional; Accomplished, results-driven and detail oriented individual with several years of sound business experience; Strong relationship builder founded on the pillars of integrity and accountability
• Demonstrated ability to use sound judgement to research, evaluate, recommend and mitigate risks in a confidential environment; Proven ability to partner with client to effectively execute strategies and deliver on initiatives
• Successful Project Manager with a proven track record of leveraging client relationships to drive initiatives from conception to implementation; Ability to understand request, resources and requirements to develop and execute strategic business plans to reach organizational/client goals
• Strong time management skills with ability to effectively prioritize/re-prioritize to meet/exceed deadlines
• Leads client and regulatory change management initiatives, engaging resources as needed to support project initiatives; Experienced in preparing governance/process documents and process maps
• Effective communicator; Great negotiation and interpersonal skills with the ability to successfully collaborate at all levels while influencing and motivating others; Great team player who is comfortable with ambiguity
• Naturally curious critical thinker with demonstrated ability to analyze, identify and resolve errors/gaps; Ability to effectively problem solve
• Experience supporting matrixed environments across multiple industries; while providing support for large global entities in virtual environments; Ability to manage independently or with cross-functional teams
• Astute business acumen with great presentation skills; Possessor of great time management and prioritization skills; Ability to effectively work well under pressure while re-prioritizing and pivoting as necessary
• Superb follow-up and execution skills with proven track record of successfully managing projects/events; Takes ownership and holds others accountable
• Hands-on experience with data analytics including Visio, Excel Charts, Graphs, Filtering, V-Lookup, H-Lookup, Pivot table and other advanced functions; Ability to capture concepts/data while allowing it to ‘tell the story’

TECHNICAL SKILLS

• Oracle
• Workday
• Taleo
• PeopleSoft
• SuccessFactor
• Sterling
• SharePoint
• Microsoft Office Applications (Word
• Excel (Pivot Tables & VLookups)
• Visio
• PowerPoint
• Outlook)
• Siebel
• Knowledge based systems

PROFESSIONAL EXPERIENCE

Project Manager

Responsibilities:

• Accountable for development of overall project plans, implementing additional processes as needed to ensure client satisfaction; Working closely with the Client to understand and manage their expectations
• Successfully identifying scope of projects, associated risks/issues (escalating where required), timelines and continuous tracking and reporting of project progress against project plan to all stakeholders
• Proven track record of effectively multi-tasking to successfully lead, execute and deliver on multiple moderate to complex projects; Successfully collaborating within a virtual ‘global’ team environment
• Lead meetings to provide regular updates against critical paths, milestones, risks and issues while driving implementation by providing motivation/direction to cross-functional teams; Employing excellent leadership and project management skills to manage overall project plans from discovery stage to ‘Go-Live’;
• Organizes, plans, follows through while holding others accountable; Develops and executes on multiple project plans to meet deliverables

Confidential

Senior Recruiter

Responsibilities:

• Manages end-to-end recruiting process including implementing recruiting strategies; Selling, closing and executing the offer, onboarding and Government clearance
• Successfully manages high volume workbench (up to 40 reqs) to meet hiring goals; Plans, coordinates and executes events for large scale hiring volumes; Collaborates with colleges to meet recruiting demands
• Sources/screens against position requirements and provides strategic recruitment solutions to proactively create a pipeline of qualified candidates for future needs
• Drives the recruitment process to ensure decisions/updates are communicated in a timely manner; Provides regular progress updates while effectively managing competing priorities and re-prioritizing as needed
• Makes hiring decisions; Sources, screens, interviews, creates and extends offers via the Oracle applicant tracking system
• Proactively partner with colleges, affiliate organizations and leadership to share innovative solutions; Ensures diversity goals are met to maintain compliancy and attain a diverse candidate slate
• Partnering/managing from a consultative approach with the Hiring Managers to ensure a positive experience is created for the candidate; Proactively supportingother team members when needed
• Consulting/partnering/educating candidates on interview prepping and expectations to position them for success
• Sends proper information to the interview scheduling team and Onboarding partners to ensure interviews, internal transfers, pre-employment onboarding and government clearances are completed in a timely manner
• Great business acumen and ethics; Ability to effectively manage with confidence and discretion

Confidential

HR Consultant Project Manager

Responsibilities:

• Partnered with multiple internal regional Project Managers to facilitate National reporting to HR leaders
• Identified issues/gaps while providing recommendations to mitigate risks; Ensured CDC guidelines were adhered to; Drove accountability on HR protocols, processes and areas of improvement
• Strategically consulted and partnered with HR leadership and other SMEs on HR initiatives as it pertained to COVID; Created PowerPoint decks depicting COVID tracing and trends for Senior Leadership and HR decision-making
• Identified and addressed issues to provide coaching and support to the Regional Executives and Market Leaders to ensure alignment with established cadence and drive to successful deliverables
• Provided support to client and HR leaders in a consultative/collaborative environment

Confidential

Project Manager

Responsibilities:

• Managed change and drove vendor awareness/adoption of vendor and data management processes and procedures to achieve data standardization and a successful onboarding
• Directed MDM process to ensure seamless data migration; Identified and managed all issues that arose as a result of the data transport/migration between platforms
• Provided subject matter expertise to provide client facing vendor support; Facilitated WebEx training including creating/documenting business process flow diagrams; Facilitated UAT testing, as needed
• Coached, mentored and partnered with business clients, data governance team, life cycle, IT and category teams to achieve/maintain data compliancy to ensure data integrity and conform to product taxonomy
• Regulated/analyzed customer’s data across data management platforms; Efficiently manage production incident trouble shooting, documentation and resolution

Confidential

Corporate Recruiter II

Responsibilities:

• Established and maintained good working relationship with candidates, Hiring Managers, Business Support Managers and Academy Leaders; Collaborated with leadership and communicated weekly Excel hiring status reports to Hiring Managers and Regional Business Support Managers
• Analyzed and identified obstacles/defects in process and recommended/implemented improvements, creating a more efficient hiring process
• Demonstrated leadership by training peers and partnering with company leaders as a resource for information and best practices
• Successfully managed high volume workbench by consistently meeting/exceeding monthly hiring goals

Confidential

Corporate Recruiter II

Responsibilities:

• Partnered with VP, District Manager and other HR leaders to understand the organizational talent needs and develop a hiring strategy to fulfill the initiative
• Leveraged resources of other Recruiters and Recruiting Coordinators to successfully spearhead major hiring events; Attended affiliate hiring events as a company ambassador to create a pipeline for future hiring needs
• Effectively cultivated/maintained relationships with colleges and collaborated with college officials to develop a hiring strategy that fostered deliverance on corporate recruitment goals/initiatives
• Provided consultative support to Hiring Managers on corporate policies and procedures
• Created filtered/color-coded daily/weekly Excel spreadsheets reporting assessment results, interview, hiring and background check statuses to Vice Presidents, Directors, Hiring Managers and Staffing Managers
• Established and maintained candidate pipeline using referrals, social media, colleges/universities, job boards and job fairs; Effectively managed applicant tracking system
• Specialized in hi volume, full cycle recruiting for Consumer and Small/Medium Business segmentfor Customer Care Associates, Inside/Outside Sales Representatives, OSP Local Area Managers and Field Ops Technicians
• Trained new Recruiters, Recruiting Coordinators and Hiring Managers

Confidential

Recruiter

Responsibilities:

• Performed end-to-end requisition management, recruiting and hiring
• Acted as consultative recruiting partner and subject matter expert in implementing and administering HR policies, processes and strategies
• Performed UAT testing; Identified, trouble shot and corrected defective scripts
• Exceeded recruitment Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); Managed internal audit process for required licenses, regulations, and client guidelines for entire Morgan Stanley team
• Prepared weekly audit Excel files reporting missed SLAs and distributed to Recruiters and Staffing Manager