Project/product Manager Resume
Simi Valley, CA
SUMMARY
- Understand senior management’s vision and put it into measurable requirements and work plans.
- Over 16 years of Information Technology experience with 9 years in management role.
- Over 7 years of development experience in physical database design, system design and application programming; within it, 5 years of OO programming, and 2 years of OLAP tools.
- Wide technology experiences ranging from database management, on - line application, messaging and intranet websites.
- Motivate, coach, delegate and manage cross-functional teams - teams include Business and IT personnel, clients, consultants and vendors.
- Solid project and resource management skills using SDLC, project goals, scope and user expectations.
TECHNICAL SKILLS
Project Management: Countrywide organization is CMM II Certified and is undergoing PMBOK roll-out; MS Project, MS Office
Analysis & Design: Data and Object Modeling, Application and System Architecture Design, Data Warehouse Modeling, Process Monitor and Control, Data Profiling; ERwin, MS Visio, TURBO XML, SPSS, AXIOM Profiler
Languages: Smalltalk, SQL, JAVA, COBOL, Power Builder, SAS, SAS OLAP
RDBMS: MS SQL, DB2 (OS/390 and AS400), MS Access, Oracle, UNIX, Teradata
CRM Tools: Siebel Meta Data, Siebel Analytics
Data Warehousing Tools: Cognos (Impromptu, Transformer, Powerplay), Microstrategy, Informatica
PROFESSIONAL EXPERIENCE
Confidential, Simi Valley, CA
Project/Product Manager
Responsibilities:
- Responsible for requirement gathering, design specification and intensive QA on the final product.
- Oversaw and coordinated with web development team on all aspects.
- Received recognition as one of the only 2 members who were considered exceptional contributors to the success of the website launch.
- Managed the development and growth of the 2 largest and most used Data Marts.
- They are the Customer Mart and the Property Mart.
- Managed 4 offshore programmers, 1 tech lead and 2 QAs on this project.
- Participated in department’s CMM (Capability Maturity Model) Level II certification.
Environment: MS Project, ERwin, VISIO, MS Access
Confidential, El Segundo, CA
Senior IT project Manager
Responsibilities:
- Serve as a single point of contact for Loyalty and Upgrade Marketing report requests.
- Most of the time, develop impromptu solution using Teradata SQL, SAS, Cognos, Siebel Analytics and other tools to get users through their immediate deadlines, then develop requirement/spec and push for permanent solutions.
- Representing my group, Business Intelligence, as point person in all IT initiated projects.
- Work also includes scoping, feasibility and high-level design before assigning to another PM/BA.
- Manage larger size projects with warehouse architects, service delivery managers (internal or external) and other IT development managers cross company’s various office locations: LA, Denver and New York.
- Major projects include: Customer Score, Lease, Premium Downgrade, Offer Analysis, National Offer Roll-outs and Winback campaign reporting.
Environment: MS Project, ERwin, VISIO, MS Access, Cognos (Impromptu and PowerPlay), Oracle, UNIX, TeraData SQL Assistant, Siebel Meta Data, Siebel Analytics, SAS
Confidential, Brea, CA
SENIOR BUSINESS SYSTEM ANALYST/PROJECT LEAD
Responsibilities:
- Responsible for implementing all data warehouse changes.
- Ensured modification or expansion of data warehouse was according to true business needs.
- Ensured data model maintained its flexibility per data modeling standards.
- Sole person responsible for verifying the accuracy of dealer/office/rep relationships in the database before information is released to the users each month-end.
- Managed small teams. Extensive use of MS Project, VISIO and ERwin.
Environment: Oracle SQL Plus, MS Project, ERwin, VISIO, MicroStrategy, MS Access
Confidential, El Segundo, CA
TECHNICAL LEAD
Responsibilities:
- Managed all development and enhancements on financial sub-ledger and accounts receivables systems.
- Extensive use of ERWin, MS Project and VISIO.
- Mentored junior programmers.
Environment: ERwin, VISIO, MS Project, Cognos (Impromptu, Transformer, and PowerPlay), Java, HTML, PowerBuilder, COBOL, DB2, SQL
Confidential, Los Angeles, CA
SENIOR SYSTEM/PROGRAMMER ANALYST
Responsibilities:
- Led a concurrent project, the Financial Data Purge, which would eliminate DASD purchase amounting to $630,000; cost savings would be up to $300,000.
- Data in over 30 financial tables would be purged and stored on optical discs for later retrieval.
- Obtained user sponsorship on the project by developing and presenting cost analysis among different archive options.
- As Programmer Analyst, oversaw and developed financial windows as part of NCIS.
- Responsible for over 50 windows and 65 DB2 tables in the Finance area.
- Successfully applied the state-of-the-art Object Oriented Concepts to window design and programming.
- Contributed in the development of our framework architecture in the area of GUI interface and invocation of transactions.
Environment: SmallTalk, CICS, DB2, SQL, COBOL