SUMMARY

• I am Confidential Self - motivated, energetic and passionate Project Manager and product manager with over 4 years of experience in the IT space, functioning as Confidential Product manager and as Confidential project management personnel.
• Extensive knowledge of HIPPA regulations and well versed in the Healthcare domain where healthcare information is exchanged between federal bodies and healthcare systems.
• Recognized for driving strategic and targeted solutions to mitigate setbacks and foster business growth.
• Hands on experience handling multiple business functions coupled with exceptional capabilities in creating and fostering relevant profitable relationships.
• Extremely focused and goal driven with Confidential proven track record of projecting, identifying, scheduling, and implementing solutions to Confidential series of complex situations with measurable and evident results.
• Ensured that integration of the project activities met project cost, schedule, deliverables, and managed scope changes to achieve customer requirements.
• Extensive experience in supporting the workflow of teams in identifying and optimizing ways to enhance client experience, increase profit, while empowering each other to continuously raise the bar and caring genuinely for team members and clients.

Areas of Expertise

• Requirement Gathering
• Vendor management
• Strong communication skills
• Project management methodologies
• Project management software like Jira board
• Time management
• Meeting facilitation
• Excellent servant-leader
• Analytical Skill: MS Office, Knowledge of Quality Tools, Service Now
• SQL, Excel / Google Sheets Confidential /B Testing
• Google Analytics Leadership Experience
• Risk Management
• Budgeting
• Tracking and monitoring
• Subject matter expertise
• Problem-solving skills and Collaboration
• Attention to details
• Project documentation
• Project management software
• Microsoft PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Consultant

Responsibilities:

• Confidential is Confidential leading global consulting and human resources company that assists clients in finding the qualified professionals they need to handle change and transformative efforts.
• With offices all around the world and headquarters in Irvine, California, Confidential 's agile human capital strategy draws top-tier professionals with in-demand skill sets who seek Confidential work environment that values flexibility, collaboration, and interpersonal relationships.
• We are the top supplier of professional agile services to assist our clients in transforming their workplaces and enterprises thanks to our compelling value proposition.

Confidential

Project Coordinator

Responsibilities:

• Utilized and effectively communicated technical components of all initiative to applicable parties.
• Worked internally with other departments to ensure that quality product was delivered in Confidential timely manner
• Led Confidential cross-functional team while motivating team members to their highest potential.
• Required excellent oral and written communication skills as well as business presentation skills.
• Interfaces effectively with all levels and across organizational lines, including the business units.
• Used Confidential wide variety of software systems to navigate customer accounts and proactively monitored accounts to anticipate problems before they occurred.
• Met all performance and quality metrics
• Initiated process improvement projects within the department and drove them through to completion.

Confidential

Project Manager

Responsibilities:

• Guided my team when they encountered problems that required outside knowledge to solve them effectively
• Run efficient meetings by setting clear objectives and followed Confidential schedule during meetings so that everyone knew what was going on at all times and felt involved in the teams decision-making processes.
• Implemented long-term pricing experiment that improved customer value by 25%
• Built operational reporting in Tableau to find areas of improvement for contractors resulting in $250K in annual incremental revenue
• Led Confidential team of 2 full-time employees and 3 contractors
• Prepared and analyzed project metrics and assisted in background research as needed.

Confidential

Project Coordinator

Responsibilities:

• Tracked all aspects of the project while providing an easy way for our team members to communicate and share files seamlessly across platforms.
• Coordinated and monitored project timelines while effectively communicating project needs and related information, as required.
• Collaborated with other product managers to perform cohort analysis that identified an opportunity to reduce pricing by 22% for Confidential segment of users to boost yearly revenue by $730K.
• Developed root cause reports to address problems with customer conversions and created and maintained tracking documents.
• Drafted surveys and focus group discussion guides; created research tools.

Confidential

Associate Product Manager

Responsibilities:

• Developed and owned reporting for Confidential nationwide retention program with Python, SQL, and Excel, saving ~90 hours of monthly labor.
• Motivated team members and helped resolve conflicts amongst team members and managed expectations throughout the project cycle so that everyone stayed focused on meeting deadlines and delivering results on time.
• Applied models and data to understand and predict repair costs for vehicles on the market, and presented findings to stakeholders
• Worked on sorting out discharge patients’ charts and keeping up with their visitation schedules.

Confidential

Project manager/ Data research intern

Responsibilities:

• Gained skills in areas such as data analytics, project management, and/or hospital operations.
• Acted as Confidential servant-leader as part of Confidential technology team to deliver high value software solutions that contribute to the success of our technology initiatives in an environment.
• Facilitated team transparency escalating impediments and shared progress with the team to the appropriate channels
• Actively engaged in defining and managing action items, identifying issues and risks, adjusting scope, and identifying tasks necessary to complete planned work.
• Guided team in self-organization encourages and motivates the team to focus on goals.
• Prepared cost estimates, staffing models, and detailed project plan for all phases of the project
• Worked closely with senior program management of the unit to understand their needs and arrive at solutions on Confidential timely manner.