PROJECT COORDINATOR Resume Atlanta, GA - Hire IT People

SUMMARY

Self - motivated, resourceful problem solver, and strategic project management and coordination professional.
Skilled at cross functionally collaborating with internal and external partners and stakeholders to execute deliverables of projects valued up to $200K.
Expertise in developing the timeline, budget, and risks associated with inter-agency projects.

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

PROJECT COORDINATOR

Confidential I Atlanta, GA

Responsibilities:

Execute all logistics related to planning, hosting, identifying sponsors, and evaluating the impact of accredited and non-accredited conferences and workshops with grant budgets up to $200K.
Retained $50K in savings by renegotiating terms, contracts, and agreements with vendors, caterers, and venues.
Improved stroke awareness education participation by redeveloping strategy to include social media campaigns, workshops, training sessions, "Lunch & Learns," and virtual learning opportunities via Zoom, WebEx, Google Meet, and Microsoft Teams.
Develop, communicate, execute, and evaluate the performance of work plans with partners, stakeholders, and external vendors.
Conduct retrospective work on completed projects to document project outcomes and lessons learned and contribute recommendations for improvement.
Re-engineered and automated several processes resulting in improved departmental efficiency.
Facilitate change request to ensure that all parties are informed of the impacts on schedule and budget

OPERATIONS MANAGER

Confidential I Atlanta, GA

Responsibilities:

Managed and controlled all operational aspects of a 250-room property often with 75+% occupancy.
Exceeded revenue and portfolio goals by identifying new business and solidifying partnerships with previous clients by designing unique client entertainment experiences.
Cross-functionally collaborated with Marketing, Corporate Social Responsibility, and Sales personnel to develop, execute, and evaluate the impact of strategy to achieve revenue and portfolio goals.
Evaluated competitor data, industry trends, and client ask to develop and present creative proposals.
Increased lead volume by 30% by identifying and managing 4 top client accounts resulting in 25K+ room nights at Marriott branded across the U.S. Recovered $380K in outstanding invoices from other properties, corporate accounts, and vendors by developing and executing controls for expense management, auditing, and reconciliation.
Interviewed, hired, trained, managed, and terminated as necessary staff personnel dispatched across varying departments including dining, housekeeping, guest services, and grounds.
Ensured the accuracy of $125K payroll before bi-weekly approval.

FRONT OFFICE SUPERVISOR

Confidential | Marietta, GA

Responsibilities:

Led a team of 25 property personnel in achieving 95% guest satisfaction by implementing new amenities, improving customer service, and overseeing lobby and common area property upgrades.
Developed and executed innovative Standard Operating Procedures (SOPs) for several processes and procedures including posting guest charges, invoicing corporate accounts, completing cashier reports, upgrading rooms for return guests to build brand loyalty, and preparing cash deposits.
Ensured the satisfaction of guests by delivering special requests, resolving all escalated concerns, complaints, and questions, and delivering optimal guest support.
Drove $20K in revenue by developing and executing strategic marketing plans encouraging guests to utilize property laundry service, room service, champagne/wine service, and various room upgrades.