SUMMARY

• Scrum Master with hands - on experience at guiding agile teams in delivering large & small scale projects on time, within budget by effectively collaborating, facilitating, leading, training and coaching.
• Experience at driving the adoption of agile values, principles and practices.
• Adept at leveraging agile practices with business initiatives to deliver quantifiable results that are sustainable.
• Seeking a position as a Scrum Master, bringing 7+ years of experience.
• Actively Collaborating with UI/UX designers within the Software Development Life Cycle.

CORE COMPETENCIES

• Agile Values & Principles
• Backlog Refinement
• Coaching/Mentoring
• Burn down & Burn up charts
• Conflict Resolution
• Knowledge of Scaled Agile Framework
• Scrum/Extreme Programming (XP)/Kanban
• Team Empowerment
• Conflict Resolution
• Emotional Intelligence
• Iteration/Sprint Planning
• Jira expertise, Git hub, Jenkins
• Stakeholder Engagement.
• Team Performance
• Relative Sizing
• Story Pointing
• Waterfall Methodology
• Software Development (SDLC)
• Risk Management

TECHNICAL SKILLS

Agile Tools: Jira, Rally, Version One, Red-mine, TFS

Software: MS Windows, Excel, Word, PowerPoint, Access, Outlook, SharePoint, Visio, MS Project, PPM, Remedy, SAP.

Databases: SQL Server, AS400, CACS, FileNet, SharePoint

Operating Systems: Windows Server, UNIX, Mac OS, Linux

PROFESSIONAL EXPERIENCE

Confidential

Snr Scrum Master

Responsibilities:

• Performed the role of a servant leader for multiple Onshore and Offshore Scrum teams on agile good practices.
• Supported Product Owners with grooming and maintaining product backlogs, making sure user stories are sprint ready.
• Facilitated and coordinated User Story Interdependency meetings across multiple scrum teams for the purpose of reviewing and aligning teams work to meet delivery schedule.
• Built a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Maintained metrics that provide visibility to stakeholders on team-level progress and quality.
• Agile/Scrum transformation with team developing mobile application.

Confidential, New York, NY

Senior Scrum Master

Responsibilities:

• Organizing and facilitating sprint planning, daily stand-up, sprint reviews, retrospectives, product backlog refinement and ensuring there’s full team engagement.
• Coaching product owner; helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding.
• Facilitating discussions and conflict resolution while empowering team to self-organize.
• Providing all support to the team using a servant leadership style whenever possible, leading by example.
• Identifying and removing roadblocks to teams working progress.
• Promoting an empowering and self-organizing team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.
• Guiding scrum teams in establishing normalized estimating.
• Monitoring the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.
• Utilizing JIRA to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team.
• Providing direction and coaching to the team to encourage adoption of good agile practices
• Successfully helping Scrum team transition from waterfall into scrum framework.
• Participating in the running of Scrum of Scrum meetings to ensure the coordination and integration of output from the various teams by eliminating all impediments.
• Assisting with multi-site Scale Agile Framework (SAFe) quick start and Release train launches.
• Creating an impediment backlog to keep track of team’s impediment at the Scrum of Scrum.

Confidential, New York, NY

Scrum Master

Responsibilities:

• Facilitated daily scrum meetings, backlog refinement, sprint planning, sprint review, and sprint retrospective.
• Performed the role of a servant leader for multiple Onshore and Offshore Scrum teams on agile good practices.
• Supported Product Owners with grooming and maintaining product backlogs, making sure user stories are sprint ready.
• Facilitated and coordinated User Story Interdependency meetings across multiple scrum teams for the purpose of reviewing and aligning teams work to meet delivery schedule.
• Built a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Maintained metrics that provide visibility to stakeholders on team-level progress and quality.
• Agile/Scrum transformation with team developing mobile application.
• Guided and Coached both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Tracked key metrics through Burn-Down, Burn-Up, Team Velocity and radiating progress to the teams and stakeholders.
• Identified and removed team impediments/escalating as necessary to management.
• Facilitated crucial conversations with teams when conflict resolution opportunities arise and empower the delivery teams to self-govern and self-organize.
• Coached Scrum teams on how to create clear and concise User Stories with well-defined acceptance criteria.
• Utilized RALLY to track and visualize workflow for our release and iteration planning.
• Assisted with internal and external communication, improving transparency, and radiating information.

Confidential, Houston, TX

Scrum Master

Responsibilities:

• Facilitated daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings with Scrum teams and stakeholders.
• Ensured development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Facilitated user story estimation workshops using Planning Poker technique.
• Communicated team overall progress by tracking burn down/burn up metrics, velocity and productivity.
• Utilized Kanban task board to visualize workflow (work in progress) thereby improving productivity.
• Assisted the Product Owner to continually keep a sufficient set of features prioritized.
• Identified and removed impediments to the team’s work.
• Used Jira to track team progress and delivery performance.
• Helped scrum teams and management remove identified impediments and minimize distractions to support the development team’s sprint goals.
• Ensured outcome of retrospectives was-implemented towards continuous team improvement.

Confidential

Project Manager

Responsibilities:

• Tracked project progress, managed the budget, and analyzed workloads with the help of MS Project.
• Planned, organized and directed projects to optimize processes, systems and to enable business objectives.
• Developed methods and tools for requirement definition, process and workflow design and data modeling.
• Developed best practices, techniques, and tools for project planning, execution, project management ongoing milestone/deliverable tracking, communication, and key performance metrics.
• Developed project plans and budgets, works with users to understand complex problems and focuses on bringing issues to resolution, escalating as necessary to meet timelines.
• Created and delivered presentations to senior level management on project goals and plans, including progress reports and score card.

Confidential

Project Coordinator

Responsibilities:

• Reviewed all lease documents required for building and maintaining cell sites.
• Managed and prioritize site acquisition SWC activities to meet leasing commitments
• Identified, resolved and updated risks and issues log in conjunction with the project manager.
• Supported in the preparation of project plans, resource profile and tracking product development life cycle.
• Presented weekly/monthly progress report to senior project managers and head of infrastructures.
• Managed site development finances by receiving and reviewing invoices for work done
• Helped co-ordinate and work on SAP projects also receive and collating forecast data.
• Worked with QA to ensure testing completely verifies the customer requirements and are directly traceable to the requirements