SUMMARY

• Highly skilled IT Infrastructure Project Manager with over 4 years of experience in leading and managing medium and large - sized IT projects across various business areas.
• Adept in strategic planning, change management, stakeholder engagement, and risk management.
• Demonstrated expertise in both Waterfall and Agile methodologies.

PROFESSIONAL EXPERIENCE

IT Project Manager

Confidential - Atlanta, GA

Responsibilities:

• Manage technical and business unit projects to support the IT Operational Plan, with a focus on developing mobile and online banking applications.
• Coordinate and manage the work activities for multiple functions to ensure the successful completion of project work, including app development, operational tools, and system integrations with the banking core (Symitar).
• Take responsibility for all aspects of the project lifecycle, from initiating and planning to scope definition, design, execution, delivery, and closure.
• Track the progress of tasks against milestones, budgetary guidelines, or other performance indicators, and prepare reports for senior management.
• Coordinate project management framework and methodology familiarization for team members, including policies, procedures, workflows, templates, and tools.
• Maintain ongoing communication with IT department personnel and management, informing them of all pertinent problems, irregularities, new developments, changes, portfolio status reporting, and other important information related to projects.

Infrastructure Project Manager

Confidential - Atlanta, GA

Responsibilities:

• Managed a major infrastructure project to migrate on-premises data center to a cloud-based infrastructure using Azure, modernizing IT infrastructure, improving performance and scalability, and reducing costs.
• Assessed existing infrastructure to determine which applications and workloads were suitable for migration to the cloud.
• Developed a detailed migration plan, including timelines, budgets, and milestones, and built a new cloud-based infrastructure in Azure, including designing and configuring the network, storage, and security infrastructure.
• Re-architected several applications to take advantage of cloud-native services and improve performance and scalability and began migrating workloads and applications to the new cloud-based environment.
• Carefully planned and coordinated with different teams and stakeholders to ensure a smooth transition without disrupting business operations, closely monitored and managed costs to ensure that we stayed within budget and implemented new processes and procedures to optimize the use of cloud resources and improve operational efficiency.
• Provided technical leadership and guidance to the infrastructure team, ensuring that infrastructure projects were completed on time, within budget, and to a high level of quality.

Data Center Lead/Project Coordinator

Confidential - East Rutherford, NJ

Responsibilities:

• Monitored large-scale relocation projects to consolidate equipment for more efficient arrangement.
• Measured network performance and implemented strategies to ensure overall infrastructure integrity.
• Diagnosed and repaired computer hardware and network systems.
• Arranged meetings with external organizations and individuals to discuss progress and share project materials with stakeholders.
• Successfully spearheaded a minimum of 60 projects annually while strictly adhering to budget, schedule, and scope requirements.
• Installed infrastructure equipment, including 2000 server racks, 10,000 yards of cable, and a network interface to develop a new system-wide application.
• Elicited key requirements, defined scopes, allocated resources, and developed schedules to meet project demands.
• Communicated articulately with key stakeholders to coordinate human resources and execute change management plans.

Infrastructure Project Manager

Confidential - Lebanon, NJ

Responsibilities:

• Managed and oversaw the installation and maintenance of critical file servers, print servers, and application servers across all departments in the data center, ensuring maximum uptime and service availability.
• Collaborated with stakeholders to procure necessary equipment, hardware, and software within budget, and maintained control over project costs throughout the project lifecycle.
• Directed and implemented a comprehensive quality assurance program involving on-site evaluations, internal audits, and customer surveys to ensure service excellence and customer satisfaction.
• Resolved complex project issues and challenges, working closely with technical teams to implement innovative solutions and enhancements to improve service delivery and project outcomes.
• Managed inventory and assets by collecting and processing stock into the inventory management system, ensuring accurate and up-to-date records.

Data Center Engineer/Project Coordinator

Confidential - Englewood Cliffs, NJ

Responsibilities:

• Headed routine-based operations of IT infrastructure across 3 redundant co-locations.
• Delivered effective system triage support to critical infrastructure equipment.
• Installed, configured, and managed VPNs, firewalls, and anti-malware solutions to ensure the security and integrity of the network.
• Troubleshot and resolved a wide range of critical issues to minimize downtime and maintain high availability.
• Organized meetings with external stakeholders and individuals to discuss project progress and ensure alignment with project goals.