SUMMARY

• 4+ years of IT experience covering, Technical Project Management in Agile (Scrum, SAFe), Six Sigma and waterfall methodologies
• Strong project prioritization skills and analytical ability to achieve the goals
• Good Experience in collaborate with peers in both, business, and technical areas
• Excellent communicator; Strategic thinker; leverage technical, business and financial acumen to communicate effectively to respective teams.
• Ability to excel in a constantly in changing environment and learn new methodologies

TECHNICAL SKILLS

• MS Project Professional project management software.
• JIRA
• MS Visio software & Microsoft Office 365
• Microsoft Office
• MS Word
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Visio
• MS TEAMS
• ITIL and Service - Now
• Computer Security concepts
• Software Development Life Cycle (SDLC)
• Software Testing Life Cycle (STLC)
• HP Quality Centre
• Java
• NetBeans 8.2
• IBM SPSS
• SQL and relational database managements systems

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, Andover - MA

Responsibilities:

• Manage the development, implementation, maintenance and support of automated business systems by using Hive Center and Software as a Service (SaaS) Solutions
• Supervise, develop and evaluate the performance of assigned technical staff by using MS SharePoint, ServiceNow, MS Project, JIRA (Scrum, SAFe)
• Work with the Change Mangers and Release manager on evaluation of changes
• Work with the operation (CMDB/ServiceNow, Application Management System Team) and security team (IAM, Audit, Security Governance) on the implementation of combined IBM and Cisco Security packages
• Compile Project Initiation Documents, Project Charters, Project Baselines, Project Schedules, Business Requirement Documents, Technical Requirement Documents, identification/mitigation of risks and issues.
• Assist with definition, integration, and implementation of Information Technology Infrastructure Library
• Facilitation with the internal and external customers including Release Train Engineer, Agile Product Owners, Stakeholders, to increase the productivity
• Act as consultant to the technical staff, Business Analysts and users in order to provide an understanding of the inter-relationship between business requirements and systems designs.
• Participate in the evaluation, selection and implementation of vendor packaged solutions.
• Work with vendors on evaluation of hardware and software’s aligned with the organization’s infrastructure
• Work on Clarizen Enterprise Project and Portfolio Management reporting tool
• Leading the IT projects throughout the project life cycle from project definition to post-go-live support
• Perform database deployments and provide support for application releases

PMO Project Coordinator / Scrum Master

Confidential - Boston- MA

Responsibilities:

• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
• Within the Projects, evaluates the complex situations accurately and identify variable solutions that created successful outcomes for the team and customer as well
• Managed the Project life cycle including: Scoping, Project Planning, Resource planning, Project Kick-off and deployment
• Derived activities and coordinated between different type of resource: dedicated, shared, Salesforce/Development cross-functional, Subject Matter Expert and as well different geographical locations
• Managed AWS Cloud Foundation Implementation thought out the ITS
• Experienced working with Application Architects, Solution Architects and Developers, IAM Security Team, during the implementation of different Mainframe projects
• Created the Project Plans for the Programs, Projects, Product Prioritization and implementation.
• Updated the SSDLC documentation on SharePoint for the ITS Project & Service Management Office
• Upgraded the reporting process by the integration of SharePoint 2019 and Business Intelligence tools

Confidential - Concord NH

PMO Project Coordinator

Responsibilities:

• Responsible for governing and managing enterprise wide prioritization, monitoring and reporting of IT projects, programs and portfolios
• Utilized Research with vendors including Microsoft and Infotech to assist with the developing the framework and workflow processes for technology roadmaps, project governance and project workflow process
• Tracked the KPI’s and reported to the Senior Leadership and Stake Holders
• Analyze and track data, informing the Project Manager of the status updates and projections, predicated project risks and collaborated to develop actions that reduce threat to objective
• Working on Project Management Methodologies with Department of Health and Human Services (HSS), Department of Safety, Department of Revenue Administration, Division of Motor Vehicle
• To ensure the business initiatives and demand is aligned with organizational strategy and scored accordingly
• Responsible developing the metrics for each new project and then generating the summery reports for management
• Developed analytical reports or each milestone that were send to management
• Worked with management to develop new data collection ideas
• Created SharePoint Repository to maintain project documents and inter department document

Confidential

IT Project Coordinator

Responsibilities:

• Worked on frame work of application of mobile app (Android & iOS)
• Keeping up to date with industry best practice and monitoring content activities of competitor websites
• Managing all research reports and ratings that are received from concerned depts. with regards to the feedback on various research materials that is received and presented along with their recommendations
• Interactions with the other projects - sharing the best practices and the lesson learnt
• Create and maintain comprehensive project documentation, plan and reports
• Break projects into doable actions and set time-frames
• Prepare Financial and progress reports and communication with senior leadership
• Researched vendor pricing and availability as well negotiated saving
• Addressed and resolved concerns raised by vendors, minimizing hurdles and setbacks
• Instituted use of Ms. Project to streamline process of tracking timeline, progress, tasks and cost, project estimate accuracy
• Prepare and present detailed status, risk and resource reports to management

Confidential

Jr. Project Coordinator

Responsibilities:

• Analyzing the tools and technologies for a porting solution
• Additional responsibilities include; managing technical resources, hosting meetings, assisting with budget, creating and managing project plans. Coordinating with business on scheduling project and change management activities.
• Weekly presentations about the work status to the senior leadership
• Managing the time and as well the cost of the deliverables
• Recommended the cost cutting solutions and efficient practices
• Weekly status reporting to the Client Management
• Conducted the weekly meetings and daily offshore call to discuss on issues and show stoppers
• Requirement gathering and analyzing
• Reviewing and reporting the project budgets and Finances
• Team building guidance and oversight