SUMMARY

• Certified Scrum Master with over 5 years hands - on experience working across broad telecommunication, health, and banking domains with dedication in leading teams to delivering high quality projects on time and within budget.
• My strengths include excellent Communication, schedule management, scope management, requirement gatherings, servant leadership, conflict resolution, multi-tasking, and in-depth technical analysis.
• A Dynamic and results-oriented professional with proven business and organizational abilities, processing the confidence to perform well under pressure in a fast-paced environment.
• Proven ability to function effectively as a team player as well as functioning independently to achieve defined objectives.

TECHNICAL SKILLS

• SAFe
• Kanban
• Scrum
• IT Governance in Scrum
• Scrum coaching and leadership
• Backlog Refinement
• Risk management
• IT Outsourcing
• Effective change Agent
• Pair Programing
• Continuous Improvement
• Waterfall Methodologist
• Team Leadership
• SDLC
• Customer Orientation
• DevOps
• Global Delivery
• Conflict Resolution
• Microsoft Teams
• Slack
• Confluence
• JIRA
• MS Teams, Rally
• Agile frameworks
• Scrum
• SAFe
• TDD
• XP
• Kanban
• Mural
• ALM
• VersionOne
• SharePoint
• DevOps
• Slack
• Skype
• Office360

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential, Asheville, NC

Responsibilities:

• Act as an informal leader over multiple delivery teams
• Develops detailed work plans, schedules, project estimates, resource plans and status reports
• Facilitate daily scrums, stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing
• Produces risk analysis and risk mitigation plans
• Responsible for project tracking and analysis
• Manages vendor selection, contract negotiations, the integration of vendor tasks into the work plan and tracks and reviews vendor deliverables
• Ensure milestones are reached and deadlines are met throughout project lifecycle
• Build strong relationships with stakeholders, application users, and program owners
• Document progress and communicate to upper management and stakeholders
• Take responsibility for successful product delivery
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Educate and reinforce scrum methodology and agile framework to team members and.
• Facilitate management of the scrum teams’ dependencies between the program team and third parties, release managers, or other scrum teams

SCRUM MASTER

Responsibilities:

• Working with developers, as well as multiple product owners, acting as Scrum master for two (2) co-located sprint teams
• Resolving impediments, conducted standups, retrospectives, planning sessions, and created tracking plans such as burndown charts and burnup charts.
• Performing gap analysis to compare all elements of existing “as is” with desired “to be” processes.
• Utilizing use case, workflow, activity, and sequence diagrams to define functional requirements for the development team.
• Have experience and knowledge in configuration, customization, integration and managing 2 SalesforceImplementation as Salesforce Scrum Master.
• Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
• Massive experience in managing multiple technological projects within the financial industry involving planning/tracking, issues resolution, conflict management, resource management, status reporting, quality enforcement, and multiple vendors.
• Assisted in facilitating the Scrum ceremonies such as: Product Increment planning, sprint planning, daily stand ups, grooming, sprint demos, and retrospectives
• Facilitating with the engineering practices of the company such as effective code reviews, continuous integration, and automation efforts (including Unit testing
• Automated functional testing and build automation)
• Removing impediments and protected team members from interruptions and distractions to maximize productivity.
• Encouraged and implemented process improvements. Created team-building opportunities.
• Working closely with Product Owners, coordinating product backlog grooming and story estimation.
• Improving team velocity by incorporating capacity planning into sprint planning sessions.
• Implementing Issues and Tracking it to effectively track impediments against user stories.
• Resolving complex infrastructure issue by creating and utilizing a professional network of Scrum Masters
• Product Owners and Technical Leads within scrum team, Escalating issues to management and seeking timely resolution.
• Mentoring ss the groups towards development at a pace that is economical and agreeable for the team and the company
• Have experience Working with distributed teams both onshore and of shore - Costa Rica, India, and Denver
• Implemented cross functional team structure and limited it to 10 people with varied skills for easy communication and interaction
• Created close feedback loops for the team to get immediate feedback
• Advocated and built dash boards to bring transparency and to shorten the feedback loop
• Implementing daily code checking by developers and supported it by writing smaller user stories which can be completed in a day. I also implemented blue/green deployments.
• Assisting the product owner in creation and grooming of product backlog
• Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings and software demonstration
• Updating Agile tracking systems to provide transparency on product and sprint backlog
• Uprooted hindrances and aided the groups to evacuate obstructions by finding the right staff to address errand blocking issues
• Tracked and effectively communicate team velocity and sprint/release progress to all affected teams and management

Scrum Master

Confidential - Houston, TX

Responsibilities:

• Facilitating agile scrum ceremonies for 3 teams; including backlog grooming, sprint planning, daily scrums, sprint demos and sprint retrospectives
• Collaborated with program managers and project teams in creating documentation of working agreement, definition of ready and definition of done for the scrum team.
• Assisted in Gathering project requirements, defining scopes, allocating resources, and establishing meeting schedules meeting to facilitate and execute project demands
• Closely collaborated with development team members to identify and quickly address problems.
• Empowered and motivated project teams to be highly productive, promote collaboration and continuous improvement to our work process
• Analyzed and utilized reporting systems and metrics such as (burn-down and velocity charts) to keep project members and management in loop with latest information and project progress.
• Provided timely, accurate, and actionable information to program stakeholders in a structured and transparent way
• Coached teams in adopting and implementing Agile best practices, providing necessary training to create positive mindset to Agile methodologies and internalizing scrum values.
• Worked with product owners to consistently groom, order, and maintain product backlogs
• Scheduled and facilitated planning and analysis sessions with vendors and internal teams