SUMMARY

• Dedicated and versatile Project Manager with over 10 years of experience delivering projects with varying complexities in large multinationals.In depth knowledge of project management methodologies including Agile and Waterfall.
• Knowledge of project management practices such as risk and issue management, facilitating workshops and meetings, financial management including budgeting and variance reporting, planning and managing dependencies.
• An adept team player who is able to work collaboratively with teams of varying sizes.
• Excellent stakeholder management skills including senior executives, managers, technology and directors.
• Reliable and efficient, consistently delivering project goals and objectives to high standards and in alignment to organisational objectives and aims.
• Excellent communication skills and liaison between business and IT vendors.
• Experienced leading and mentoring cross - functional teams in multi-facility environments; encourages open dialogue, engages multiple stakeholders in consistently achieving results, increasing productivity, efficiency, and return on investments.
• Results-oriented driven professional with extensive experience in a fast-paced deadline-oriented high-volume environments

CORE COMPETENCIES

• Project Management Skills: RAID Management, Planning and Dependency Management, Financial Management
• Excellent understanding of project management techniques and ability to tailor delivery style using the most appropriate methodology for the project
• Proven success in delivering Projects and Change Initiatives in high growth environments, working with both Business and in-house/external IT teams
• Communications management and planning
• Experience working on business change projects or business-led projects
• Strong understanding of business process and business transformation
• Proven stakeholder management skills with the ability to handle conflict
• Ability to build profitable and long - lasting relationships to drive progress
• Excellent facilitation, collaboration, negotiation, and presentation skills
• Ability to effectively communicate with both technical and non-technical users at all levels
• Forward-thinking, self-starter, and an ability to work dynamically
• Deliver digital projects from initial requirements, build, and test for high-profile brands
• Experience with Agile, Waterfall and Hybrid frameworks
• Microsoft office and G - Suite
• Supporting Business Analysts to deliver detailed project requirements
• Data Management and Data Analysis
• Team Building and Leadership
• Resource Management, Change Control Management, Planning and Dependency Management
• Excellent verbal and non - verbal Communicator

TECHNICAL SKILLS

• MS Office and G-Suite
• SAP Crystal Reports
• Power BI
• CalyxPoint
• Encompass
• DNA
• Loan Processing Systems
• DataTrac
• Optis
• Version One

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Established and maintained processes to manage scope over the project lifecycle, setting quality and performance standards, assessing, and managing risk within, and across, multiple projects
• Coordinated internal and external resources, ensured projects remained within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments
• Defined and managed project scope to ensure business needs were met and the project scope as defined in the project charter was delivered, identifying, documenting, and raising requests for changes from original specifications
• Collaborated with IT project team members; Project manager, Architects, Quality Assurance Analysts, Developers and Database Administrator to determine using the Agile methodology the stories, story points, sprints needed to complete project(s), backlog grooming to prioritize requirements, and participate in two-week sprint daily standup.
• Demonstrated competency to consider most business implications of the application of technology to the current business environment
• Provide project initiation, planning, executing, monitoring, controlling, and closing across the associated projects
• Implemented and maintained weekly managers’ meeting with project managers focused on identifying and resolving operational and budget issues that might a negative impact on project progress

Confidential

Project Manager

Responsibilities:

• Scoped, managed, and reported projects ensuring timelines and objectives were well defined for successful implementation.
• Delivered assigned projects successfully within the agreed budget and exceeded targets on occasion
• Ownership and responsibility for the end-to-end project delivery and managed the day-to-day operational elements of assigned projects
• Actively managed the relationship with IT and other stakeholders including project sponsor and senior leadership team
• Maintain accountability to ensure the successful delivery of projects on time and in budget.
• Ensured projects risks and issues were resolved, and on-going problems were de - escalated in a timely manner
• Was responsible and accountable for ensuring project standards were met
• Recognized areas for internal improvement and developed plans for implementation
• Set and managed customer expectations in relation to projects
• Continually sought opportunities to increase customer satisfaction and deepen relationships to drive progress across projects
• Created and delivered project plans as required to meet changing needs and requirements as well as actively managed dependencies
• Identified resources and assigned responsibilities based on the demands of the project
• Ensures project documents were created, complete, current, and appropriately filed
• Submitted project status reports to stakeholders, reviewed risks, and issues, plans and releases

Confidential

Project Manager

Responsibilities:

• Managed assigned projects and contributed to other projects as required
• Ensured appropriate Management Information was made available to management teams within the Operating Entity so that progress against key performance indicators could be adequately measured
• Provided requests for ad hoc relevant management information, as required
• Supported the delivery of the annual departmental plans as required
• Responsible for the day-to-day management of all stages of allocated projects, including appropriate reporting, updates to senior management and escalation/mitigation of risks
• Acted as a focal point for future development of business efficiency related initiatives
• Led ad hoc reviews and internally based project requirements
• Developed strong relationships with suppliers, team and other stakeholders to drive progress
• Negotiated with suppliers to provide better balance of quality, service and price
• Maintained ongoing service and supply contracts appropriately and cost effectively
• Represented departments internally, with regards to project related matters
• Acted as a center of excellence for projects and contributed to continuous improvement activities

Confidential

Junior Project Manager

Responsibilities:

• Supported project managers and programme in end-to-end project delivery
• Ensured that the deliverable quality against fault fixes, application, developing and integration projects against both internal systems and customer integration.
• Co-ordinated all aspects of the project from inception through to testing and delivery
• Created, monitored and managed project plans, business requirements and project finances
• Managed new and existing teams providing mentoring, motivation and leadership across geographically distributed teams.
• Liaised with third party vendors, developers, program managers, stakeholders and end users
• Ensured that all activities within the testing role were in compliance with guidelines and procedures
• Negotiated on product migration timescales and contributed to introduction of cross-program governance
• Worked closely with internal and external stakeholders to ensure project deliverables were met to plan
• Actively managed Key risks and issues, actions and decisions

Confidential

Project Coordinator

Responsibilities:

• Acted as the primary contact for assigned projects as well as the first point for escalation
• Monitored project performance against plan and identified appropriate corrective actions by conducting periodic cost, schedule, performance, and risk reviews
• Responsible for creating periodic status reports and highlighting pertinent issues and problem points with the associated Path to Green as needed
• Facilitated and chaired risk review forums, weekly team meetings and workshops
• Supported various phases of testing across projects and ensured test results aligned to agreed business outcomes
• Prioritized, identified and obtained the required resources, including tools and people to achieve successful project execution and delivery
• Supplied accurate cost and schedule information in the preparation of budgets and business cases
• Monitored project spend (actuals) against budget and reported periodically, resolved any discrepancies with the finance team
• Provided effective leadership, managed customer interfaces, and communicated effectively to Senior Management, team members and peers to establish a collective understanding of the project scope and plan for successful programme execution
• Motivated the project team by communicating a shared vision, providing direction, setting goals
• Mentored and coached junior team members creating a team environment that encouraged ways of working that led to common objectives and goals
• Supported the Programmes Director and Programme Manager in ad hoc administrative tasks