SUMMARY

• Senior Scrum Master more then 10 years with development teams through transition from waterfall to Agile development.
• Experience utilizing Agile project management tools like JIRA and Confluence, Agile Release Process, BDD and DevOps.
• Strong communications skills program development. Holds certifications SSM, PSM.
• Scrum Master with more than 10 years’ experience in delivering advanced technologies.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings.
• Conducted sprint retrospective and followed up on action items for continuous improvement.
• Successfully guided two development teams through transition from waterfall to Agile development.
• Coordinated the work efforts of 7 - person team for various projects.
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Coached team members on Agile processes and facilitated planning meetings and retrospectives.
• Maintained task board and produced daily burndown charts.
• Carefully analyzed data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention.
• Completed plans for long term goals using Microsoft Project.
• Experience utilizing Agile project management tools like JIRA and Confluence.
• Working knowledge of Kanban as well as strong knowledge and utilization of XP.
• Scrum as an asset; strong knowledge of all the concepts: tasks, backlog tracking, burn-down metrics, velocity, user stories.
• Removed impediments and protected team members from interruptions and distractions that minimized productivity.
• Encouraged and implemented process improvements. Created team - building opportunities.
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.

TECHNICAL SKILLS

Skills/Tools: Visual Management, Scrum, Kanban, Coaching, Training, Agile Project Management, Agile Software Development, Continuous Integration, Continuous Delivery, Agile Release Process, Facilitation and Team Building, ATDD, BDD, DevOps

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master mid level

Responsibilities:

• Digital/eComm -user experience (difference between design (UX) and development (UI))that fits into an overall SDLC
• SDLC and Agile/Waterfall
• Agile project practice
• Run development of Scrum team and user dev team
• Run Daily scrum - help with sprint planning, recording velocity, working with product owner
• Make sure backlog is well groomed
• Support release/deployment
• Release every 4 weeks
• Partner closely with team and build relationships
• Help withmorale and provide transparent environment
• Making scrum ceremonies fun - good energy to drive team forward

Confidential

Agile Scrum Master

Responsibilities:

• Working with offshore developers and multiple product owners assisting both teams concurrently with their developmental work through the iterations.
• Assisting team members of 12 and 13 respectively in resolving impediments and eliminating blockers.
• Helping both teams in solving dependency issues.
• Provided support to the team using a servant leadership style whenever possible, leading by example.
• Assist Teams in preparing the release documents.
• Motivated and coaching the teams to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.
• Prepared project progress reports and status reports.
• Assisted teams in Identifying and tracking project dependencies.
• Escalated issues to management and seeking timely resolution.
• Work closely with Product Owners in backlog prioritization writing of user stories and backlog refinement
• Assisted teams in writing out objectives and ensuring transparency during PI Planning.
• Attending SOS meetings during PI Planning and weekly synch meetings with SM POs and managers to ensure the smooth running of the ART.

Confidential, Dallas, TX

Agile Scrum Master

Responsibilities:

• Worked with developers, as well as multiple product owners, acting as Scrum master for two (2) co-located sprint teams
• Led team through frontend, backend Database, REST API architectures (build reusable codes and libraries for future use
• Optimize the application for maximum speed and scalability, Design and implement data storage solutions), and MVC architecture for designing the mobile apps.
• Provided support to the team using a servant leadership style whenever possible, leading by example.
• Prevented distractions by identifying and removing impediments.
• Motivated the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.
• Assisted in coordinating work with multiple teams and an offshore team to utilize agile techniques such as User Stories, TDD and BDD for continuous integration and testing.
• Facilitated iteration planning, daily stand-ups, backlog grooming, iteration review and iteration retrospective with the goal to reduce or enhance technical debt.
• Collaborated with team members to visualize and remove impediments utilizing Jira and Kanban activity tracking to write status reports, cutting cycle time by 25% for project tracking and team collaboration.

Confidential, Dallas, TX

Senior Scrum Master

Responsibilities:

• Prepared project progress reports and status reports
• Assisted team with making appropriate commitments through story selection and task definition
• Identifying and removing impediments; preventing distractions and delivering the sprint goals; facilitated discussion and conflict resolution among development team members.
• Collaborated directly with the client Team Members to gather requirements to build applications.
• Ensured the applications were of high quality and tested appropriately.
• Maintained team efficiency pertaining to average velocity and optimal velocity for each sprint, helping the team to deliver consistent story points for each sprint.
• Assisted in developing interview questions for interviews of the IT system owners, financial managers, contracting officer representatives
• Enterprise Architect, end users and other identified IT system support staff to ensure as complete of understanding of the IT system’s current condition.
• Assisted in Identifying and tracking project dependencies.
• Facilitated decision-making and issue resolution as required with a broad array of leaders from across the organization.
• Provided system expertise in support of new employee training and ongoing system training needs.

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• Participated proactively in developing and maintaining teams engineering best practices such as pair programming, code reviews, test automation, test-driven development, refactoring, continuous integration/continuous deployment.
• Worked with developers, as well as multiple product owners, acting as Scrum master for two (2) co-located sprint teams
• Resolved impediments, conducted standups, retrospectives, planning sessions, and created tracking plans such as burndown charts and burnup charts.
• Performed gap analysis to compare all elements of existing “as is” with desired “to be” processes.
• Utilized use case, workflow, activity, and sequence diagrams to define functional requirements for the development team.
• Provided all support to the team using a servant leadership style whenever possible, leading by example.
• Prevented distractions by identifying and removing impediments.
• Motivated the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.
• Collaborated with project team to identify potential project risks and assist with the development of preventive plans.
• Escalated issues to management and seeking timely resolution.
• Encouraged agile behaviors, reinforce practices, norms, ceremonies, and support the overall team’s performance and efficiency.
• Focused on developing a more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on conflict resolution.

Confidential, Irving, TX

Quality Control Expert

Responsibilities:

• Digital Intelligence
• Saw that all testing processes were performed correctly.
• Made sure products were shipped out in good working condition as required by customers.
• Documentation of quantity and quality of products were ready to be released.