SUMMARY

• Value driven and principled Professional Scrum Master and Agile Coach with over 7 years’ experience in coaching and mentoring multiple Scrum teams to achieve timely and incremental delivery of value in fast - paced environments.

TECHNICAL SKILLS

• JIRA
• Rally
• MS Office
• AWS
• Jenkins
• Gitlab
• Project Management
• Scrum/Kanban/SAFe
• Azure Devops
• SDLC
• SOC1 Compliance
• Confluence

PROFESSIONAL EXPERIENCE

SENIOR SCRUM MASTER/TRAINER

Confidential, PA

Responsibilities:

• Lead multiple teams through the adoption of the most suitable agile framework in the delivery of increments on a novel designing and drafting software project for geospatial data that performs with excellent quality.
• Supports and Trains the teams on all applicable Agile frameworks, especially Scrum, to implement Agile practices and principles in delivering high quality products and services to our customers.
• Provide support to teams working in AWS and MongoDB environments to deliver on all sprint and release goals.
• Serves the Teams through True Leadership by creating psychologically safe environments that enables the team to express their creativity and guarantee continuous improvement.
• Create and maintain an environment of creative compromise between the Organization’s leadership and the team which helps reduce scope creep and enables the team focus and deliver on commitments.
• Maintain an excellent professional working relationship with Product Owners and support them to ensure the Product Backlog is healthy.
• Meticulously track and report on the metrics of the Team’s sprint statistics and help improve them using tools like Rally, Jira and Azure DevOps.
• Facilitate periodic synchronization meetings to ensure smooth running of the Iterations.
• Ensure regular and transparent feedback from the teams using tools like Retrium. Ideaboardz, Miro and Trello to facilitate Retrospectives effectively.
• Facilitate the Scrum of Scrums and to ensure all teams have a smooth sprint and all dependencies are addressed and properly handled.
• Ensure that there is program-level improvement using retrospectives and Inspect and Adapt workshops.

AGILE COACH/SCRUM MASTER

Confidential, GA

Responsibilities:

• Worked with the Mobile App Development Team to ensure constant delivery of value while prioritizing continuous improvement of the whole team.
• Facilitate the Scrum Ceremonies and ensure all impediments are noted and removed.
• As a Servant Leader, I help the team improve through consistent coaching and protect the team from external interference to enable them focus on their work.
• Work closely with the Product Owner to manage the Product Backlog by making sure user stories are continually refined, prioritized, and sprint ready.
• Track and help improve team velocity through effective use of tools like Jira and Rally in addition to effective communication of metrics to Scrum team and Stakeholders.
• Empower the team to self-organize.
• Coach and mentor the team on the best agile methodology to adapt depending on the complexity of the Project i.e. Kanban, Lean or TDD
• Co-ordinate with Stakeholders and product owner towards meeting the Company objectives.
• Maintain and establish data quality, completeness, and monthly metrics for leadership review.
• Co-ordinate multiple project review meetings across different project milestones.

SCRUM MASTER/BUSINESS ANALYST

Confidential

Responsibilities:

• Worked with product owner to prioritize and groom user stories in the Product Backlog to ensure they are prioritized, and the items meet the definition of ready.
• Coached scrum teams to transition to the use of SAFe thereby getting teams to run on portfolio levels using Scaled Agile Framework.
• Facilitated sprint planning, daily scrums, sprint reviews, retrospectives, and backlog refinements for 2-week sprint cycles emphasizing continual improvement.
• Ensures the team is practicing the core agile principles of self-direction, collaboration, business prioritization, team accountability, and transparency toward the consistent delivery of working product.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity.
• Leveraged Burndown and team velocity charts to improve backlog estimates and product plans resulted in improvement estimations.
• Applied creative techniques in scrum ceremonies to help Scrum teams transitioning to Agile understand and practice methods that resulted in increased team performance and overall product quality.
• Maintained Project documentation and reported project progress to management weekly through status reports.

IT PROJECT MANAGEMENT ANALYST

Confidential

Responsibilities:

• Managed the budget for projects, analyzed workloads with the help of MS Project and Process maker Management suite.
• Planned, organized, and directed projects to optimize processes, systems and to enable team meet business objectives by monitoring KPIs and SLAs.
• Configured and customized the service management system, including workflow creation and documentation.
• Loaded, maintained and integrated data between service management applications and other systems including mobile.
• Managed multiple concurrent tasks and work streams.
• Used standard ITIL Methodology to analyze and streamline existing business processes and assisted in the creation of new business processes.

OPERATIONS PROJECT MANAGER

Confidential

Responsibilities:

• Provided oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensured compliance with policies of the Bank.
• Ensured performance and quality of services conformed to established standards and regulatory agency guidelines.
• Assisted Regional Project Manager in keeping track of Project Budget for region using Microsoft office tools.
• Tracked branch request of all service issues on the Processmaker Management software Suite.
• Managed changes and ensure effective communication among project team members.
• Facilitated project planning and scheduling across individual projects.
• Analyzed complex plans, issue and escalated to Project Manager where necessary.
• Prepared and presented Status reports, project health reports and risk assessment reports to Management