SUMMARY

• Certified Scrum Master with more than 9+ years of industry experience of working in the Finance, Healthcare and Banking domain.
• Very strong Knowledge of Agile development, project management methodologies (PMBOK) and BABOK.
• Extensive knowledge of Software Development Life Cycle (SDLC) and knowledge of several agile frameworks like SCRUM, XP, TDD, ATDD and Kan - ban, Agile Framework, Scrum, XP, Kanban, TDD.
• Extensive experience in implementing projects using Scrum, XP, PMI Project management process, and Kanban.
• In depth knowledge of Software Development Life Cycle process including Waterfall, AGILE, SCRUM and RUP.
• Strong experience with teams to create and manage Team Confidential and Kanban boards in Azure DevOps.
• Strong experience with differentSDLCmethodologies, i.e.Agile and Waterfall, maintaining Test Matrix, Traceability Matrix.
• Excellent knowledge to Facilitate Scrum Events (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology, to track the progress of the work.
• Extensive experience on JIRA that need more Clarification if the Business Owner is not reflected in the JIRA.
• Experienced with Product Owner to prioritize Epics, Features and User Stories in PI planning’s.
• Review and Implemented enterprise services API specification and requirements for development team using Azure API Management service.
• Strong experience with MS Office Products Suite (MS Word, Excel, PowerPoint, Visio and Project).
• Excellent experience with several mobile apps using figma and collaborated with other developers to build app in ReactNative.
• Experienced with reviewing and writingBRD, FRD, Technical Specification document.
• Excellent knowledge of Health Insurance Portability and Accountability Act (HIPAA) transaction and code set rules such as EDI &820.
• Exemplary performance in driving UAT sessions, providing user training and support.
• Excellent interpersonal skills and ability to work with diverse teams.
• Hands - on experience in Used Unified Modeling Language (UML) to prepare Process Flow Diagrams and Sequence Diagrams from the gathered requirements with the help of MS Visio.
• Strong knowledge of Amazon Web Services (CloudFormation Templates, Lambdas) Redis, FHIR, HL7, ETL.
• Excellent analytical and problem-solving skills; listening, oral, and written communication/presentation skills with strong ability to influence people at all levels and in various functions.

PROFESSIONAL EXPERIENCE

Product Owner/Product Manager/Sr. Scrum Master

Confidential, Ashburn, VA

RESPONSIBILITIES:

• Managed the Metadataby interacting with business users and technical counterparts and ensuring that all applications are mapped to the Informatica Multifamily Metadata Repository (MMR).
• Lead development initiatives through full SDLC utilizing agile methodologies and Coach development team of the agile principles of Scrum and Kanban.
• Prepare FRD sthat help drive the design of the infrastructure necessary for the organization to meet newCCAR reporting requirements.
• Assisted in the administration and review of Client Risk Scoring, Client Identification andKYC documentation oversight / management requirements.
• Responsible for applying regulations based on Basel III, which further can be implemented into DFAST which help to project Liquidity Impact.
• Co-ordinate withBusinessUsers (Financial Intelligence Unit) for UAT test execution of Collibra to ensure coverage of all business requirements.
• Prepare the status reports and conduct the meetings with the stakeholders.
• Provided live support and training for users of the global AML /KYCweb-based system.
• Guided Product Owners to own SRS, DOR, Acceptance criteria and DOD.
• Coaching Scrum team to simplify cloud migration with secure, high-performance automation.
• This provides cloud infrastructure to Marketing organization with Azure DevOps and AWS.
• Created UML Diagrams like Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Work with products owners to find techniques for effective backlog management.
• Worked with business stakeholders to establish goals and objectives of the business initiative.
• Analyzed compute, data, and security requirements to determine and implement the correct AWS services.
• Using Rally and JIRA platforms; Drive HLD, Low Level, and Integration (SOAP, REST, HTML, JSON, XML etc.) Designs.
• Plan, Test and Install new add-ons/plugins in JIRA, Confluence, Bitbucket, Jenkins, SonarQube.
• Prepared and presented BRD, FRD, and Scope Documents to business stakeholders and technical teams.
• Facilitated teams to follow Agile and Scrum principles to promote prioritization, team readiness, and sprint commitment.
• Serving as an Agile Coach and Mentor to teams on adoption and improving agile methods and practice and attend Scrum of Scrums, providing feedback to Agile Team.
• Also facilitate ceremonies for various agile teams.
• Documentedbusinessworkflows textually as well as in Activity diagrams according to the fast paced Agile Methodology for the stakeholder review.
• Applies key strategies described in Business Analysis Body of Knowledge (BABOK) guide.
• Managed the Technical dev team in agile space to complete a new pricing functionality on AWS environment.
• Wrote a variety of technical documentation for Confidential & co. internal and external use (client user guides, manuals) documenting development, database, and information architecture through SharePoint.

Product Owner/Scrum master

Confidential - Cambridge, MD

RESPONSIBILITIES:

• Worked on Global CRM project. Communicated with different stake holders and ensured that business objectives are satisfied and project is delivered on scope, quality, and budget on schedule.
• Involved in all phases of the Software Development Life Cycle (SDLC) and acted as the main liaison between corporate business managers and IT division.Made the generation of CTR and SAR reports automatically in order to follow AML regulation.
• Acting as a servant leader and coach with Agile methodologies for two teams at the same time.
• Explained the team members about agile manifesto and principles so that there’s a thorough understanding of agile methodologies and scrum.
• Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
• Leading 2 scrum teams consisting of 9 members per team to streamline a multifaceted Compliance project using Scale Agile.
• Used Agile Software Development process viz. Scrum, as this was a time bound project.
• Supported the PMO in the transition to agile (Scrum framework) from waterfall.
• Support and facilitate all scrum events across the teams, using JIRA align to monitor strategic objectives and alignment of activities at team level to achieve business and product goals.
• Recommending business priorities, and advising business on options, risks, and costs. Prepared complex SQL Queries,PL/SQLQL packages for data retrieval.
• Worked with business stakeholders to establish goals and objectives of the business initiative.
• Work with products owners to find techniques for effective backlog management.
• Maintained Business Requirement Documents BRD and Functional requirement documents FRD.
• Supported User Acceptance testing (UAT) and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge.
• Writing PowerShell Script for each of the component to create on Azure.
• Administration of JIRA service desk and sprint boards. Triaged tickets and ensure SLAs are met.
• Developed and presented product prototype demonstrations to prospective clients and responded to prospect RFIs andRFPs.
• Analyzed the existing Enterprise Wide Billing System (EWBS) with the objective to make improvements and changes.
• Designbusinessprocesses utilizing UML as well as documented process flow diagrams utilizing Visio.
• Worked closely with the project manager and the management team to understandbusiness requirements and thus bridge the gap between present applications and applications that would be developed and implemented.

Business Analyst/Scrum Master

Confidential, Porthsmouth, NH

RESPONSIBILITIES:

• Involved to translate business product requirement into comprehensive, complete and accurate business requirements and functional specification.
• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Collaborated in building a business analysis process model using Rational Rose, Requisite Pro, and Visio.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead.
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Imported Sources and Targets, Created Mappings and developed Transformations using Informatica Power Mart designer.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Performed requirement analysis, went through all the use cases and issue logs.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access.
• Worked on exporting data using Teradata.
• Responsible to import the parts of the existing reports using Business Objects Live Office to develop the required reports in Microsoft Excel and Word.
• Designed the universes by creating the Business Objects data model.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.

Business Analyst

Confidential, Bridgewater, NJ

RESPOSIBILITIES:

• Scoping the Business Requirements and create Visio workflow diagram for custom process and business rules
• Authored Business Requirements and Functional Requirement documents including detailed functionality for new application.
• Access Risk Analysis and document preferred Risk Mitigation
• Deliver high-quality reporting solutions by utilizing a variety of BI applications, including SQL Server, SSRS, PowerPivot and Power BI.
• Integrate Health IT project with Health IT Interoperability Networks and utilize FHIR.
• Worked with Data Extraction, Transformation, and Loading using HL7 guidelines.
• Metadata architecture was also provided for the purposes of query enhancement and clarification of data relationships.
• Also performed data integration to pull data from various sources and built the foundation for process implementation in MS-SQL.
• Enhanced business intelligence and data analytics using SQL, Talend, SSIS, Tableau, Cognos and SSRS to improve reporting process for audit team, finance team, and higher management.
• Validated the data integrity and performed data mapping from source system (Electronic Lab Notebook).
• Extract pharmacy claims, benefits, and eligibility data for studies.
• Gather any necessary enrollment, formulary, pricing, benefit and trend information from internal departments and the Pharmacy Benefit Management (PBM).
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Service now Agile tool is very effective in sorting, searching, and understanding status of stories very well
• Used JIRA for version control and defect management.
• Created Workflow Test Cases and executed them and uses the Service-Now platform for its technology ticketing system including break/fix support and Created requests for services during production, are all logged and tracked in Service Now.
• Reviewed and developed the Standard Operating Procedures (SOP's) for the different functionalities and areas of compliance and doing risk management.
• Assisted in monitoring ancillary data transactions and addressed problems with HL7 messages.
• Defined data mapping rules and created source data for the ETL.
• Manually executed test cases in Quality Center and ALM.
• Presented a consistent and effective presentation of information from an end-user perspective.
• Output based on firm branding guidelines via utilization of established templates (Word, PowerPoint, and In Design).