SUMMARY

• Confidential is a senior IT professional with over 19+ years of experience worked in Healthcare, Insurance and Engineering Services with mix of Leadership and Technical skills including Project & Program Delivery and Development in India and different locations of USA, Australia and Sweden.
• Has strong track record of delivering critical projects on time and schedule and played key delivery role in several landmark projects in Healthcare, P&C Insurance and Engineering(Telecom - Embedded, Gaming and CAD&CAM) business units. Few of the key programs:
• Delivered Healthcare projects(Medicaid-Pharmacy plans/Claims, Customer Service applications)- Health plan implementations /migrations, critical compliance and enhancement projects in Agile and waterfall model
• Multi-million and multi-year Insurance Risk Administration Tools suite development for one of P&C Insurance giant in US
• Large Unix to Linux migration and re-factoring project for Printing & Copying company
• Multi-million transformation of Corporate(Human Resource Organization transformation and Financial reporting) projects for one of the Hollywood studio and Healthcare Insurance client
• Experience in delivering/managing programs/projects of different kinds(Application Development and Maintenance, Re-engineering, Transformation, Migration) successfully
• Interacting with the business/clients’ team to understand their requirements & expectations and manage end-to-end delivery of programs/projects within the stipulated schedule with quality and within budget
• Adept in various business and delivery models. Successfully delivered multimillion dollar projects in Agile(Scrum, Kanban and SAFe) and Waterfall models in global delivery model and in multi-vendor environment
• Guided and coached teams in Scrum, Kanban, SAFe(Scaled Agile Framwork) and on-boarded teams to projects as needed. Has 7+ years of agile experience (Scrum Master, Agile Team coach and Release Train Engineer) and 8+ years Project and Program Delivery).
• Active contribution in agile transformations, Scrum Master’s community of practices (CoP) and Agile champions groups. Advocated agile practices in different organizations.
• Facilitate/develop RFPs to vendors and evaluate. Facilitate solutions/responses to RFPs
• Proven leader to manage and motivate a team to high levels of inspired performance
• Adept in hiring, training, scheduling and managing personal
• Created idea generation pool which helps customer to reduce the cost on system improvements/stability and new business alignments.
• Experience in Healthcare and Insurance, Telecom and Gaming, and Engineering Services domains

TECHNICAL SKILLS

Technical Experience: C,C++, Java, Networking, TCP/IP, Embedded System RTOS

Operating Systems: MS Windows, Unix/Linux

Technical Exposure: Java/J2EE, Mainframe, Pega, MarkLogic, SAP, Big Data(Hadoop & Spark)

Tools: MS Office, MS Project Plan, VisioRTC and JIRA(for Agile/Scrum projects)

Planning & Budget tools: Plainview and Primavera

PROFESSIONAL EXPERIENCE

Confidential

Sr.Scrum Master/Agile Project Manager

Responsibilities:

• Responsible for program initiation, resource planning (identify resource needs & stake holders, defining roles and responsibilities), building scope, schedule and stakeholder management plans and other project plans.
• Deliver project scope/deliverables within time, budget with quality
• Manage and execute all project plans. Managing stakeholders and risk management plan is of key during the migration and newly developed applications(Kitting, Service Hub, Datamarts) and Sterling Integrator transactions for migration.
• Migrating data marts and BI reports to make seamless business operations after migration
• Established relationship with key business stakeholders (includes state and vendors) of different supply chain business and IT departments for future projects and technical needs in order to cater the current program successful implementation.
• Responsible for establishing the scrum teams from scratch, form to perform and deliver the projects/products/migration interfaces in scrum
• Schedule and facilitate project and scrum ceremonies (Planning, Daliy stand-ups, Demo, Retrospective etc). Manage/generate Dashboards, Burndown Charts and manage the artifacts in JIRA.
• Control and review scope changes and create and execute project Change Requests
• Conduct/Participate in Scrum Of Scrums and Product Owners and business owners
• Facilitate/participate Scrum of Scrum and Risk mitigation Meetings. Manage Dashboards, Burndown Charts and manage the artifacts in present in L2/L3- level meetings
• Conduct team meetings, Level-2 meetings, status reporting and status meetings include business and vendor teams

Confidential, El Segundo, CA

Responsibilities:

• Responsible for implementing Integrated Capacity Model delivery in agile way
• Responsible for project initiation, resource planning (identify resource needs & stake holders, defining roles and responsibilities), building scope, schedule and stakeholder management plans and other project plans.
• Deliver project scope/deliverables within time, budget with quality
• Established relationship with key business stakeholders (includes state and vendors) of Different Customer support departments to discuss the progress of current programs (new plan implementation and migrations), future projects and technical needs
• Control and review scope changes and create and execute project Change Requests
• Plan the release of Program milestones and deliverables and release life cycle for Data applications and migration of different projects( BI reporting, App migration to GCP platform, DQG)
• Create plans for the implementation and deployment as per the release schedule.
• Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any.
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Responsible for establishing the scrum teams from scratch, form to perform and deliver the projects/products/migration interfaces in scrum and Kanban model
• Schedule and facilitate project and scrum ceremonies (Planning, Daliy stand-ups, Demo, Retrospective etc). Manage/generate Dashboards, Burndown Charts and manage the artifacts in JIRA.
• Establish SAFe Agile practices and enable teams to execute in Program Increments to deliver and act as RTE for three PI sessions.
• Make sure that the release is planned, according to the requirements and budget.
• Schedule the release readiness reviews before deployment and milestone reviews after each release.
• Communicate with release managers from different IT departments.
• Lead the Go-Live activities to deploy the software successfully.
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
• Conduct team meetings, Level-2 meetings, status reporting and status meetings include business and vendor teams
• Prepare SOWs and work on RFPs with vendor mgmt

Confidential, Norfolk/Virginia Beach, VA

Responsibilities:

• Plan the release of project deliverables and release life cycle for Compass pega applications and Commercial Solution center customer support applications.
• Create plans for the implementation and deployment as per the release schedule.
• Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any.
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Coordinate the release schedule and resources required depending upon the third-party othjer dependent applications (Beacon, Sec Gateway etc), defect backlogs, planned releases, and infrastructure updates.
• Make sure that the release is planned, according to the requirements and budget.
• Schedule the release readiness reviews before deployment and milestone reviews after each release.
• Plan and give weekly updates on the release activities
• Make sure the allocation of Release coordinators and engineers to every release.
• Communicate with release managers from different IT departments.
• Lead the Go-Live activities to deploy the software successfully.
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
• Practice Agile (Scrum and SAFe) principles to deliver the GDB projects and work on Scaled Agile Frame (SAFe) transformation
• Oversee/Conducting design and portfolio/program level Kanban backlog sessions along with business stakeholders. Work with product owners and product Management closely to understand and meet the organization/portfolio business goals
• Train and coach teams on Scrum, SAFe practices, Tools, Measurement and other processes.
• Facilitate Product Vision/Roadmap/Release sessions with Product Owners and Product Managers
• Conduct/Participate in Scrum Of Scrums and Product Owners CoP, Agile Champions CoP
• Participate and run PI (Program Increment) planning sessions, Demo sessions etc
• Coordinate with other Scrum Teams and Agile Release Trains as needed for planning and release management and facilitate/participate Scrum of Scrum and Risk mitigation Meetings. Manage Dashboards, Burndown Charts and manage the artifacts in present in L2/L3- level meetings
• Conduct team meetings, Level-2 meetings, status reporting and status meetings include business and vendor teams
• Projects are worth of 7+ Millions of multi-vendor & multiyear under matrix organization model and (with offshore and onsite)

Confidential, Hartford, CT

Project/Program Management/Agile delivery

Responsibilities:

• Manage Medicaid/Pharmacy new plan implementations and CVS relationship in IT perspective for implementations, migrations & enhancements and support. Prior Authorization and Claim projects/enhancements.
• Established relationship with key business stakeholders (includes state and vendors) of Medicaid Health plan & Pharmacy Directors to discuss the progress of current programs (new plan implementation and migrations), future projects and technical needs
• Estimate budget, prepare schedule, perform scope management, monitoring & control of projects for Medicaid Pharmacy plans implementations and transformation of HR projects
• Control and review scope changes and create and execute project Change Requests
• Responsible to eService/SFTP/EDI Gate Way Operations and small projects in Agile model
• Responsible for HR/Finance projects streams in Corporate migration program(Develop project plans, execute and report)
• Plan and run all Scrum ceremonies (Planning, Daliy stand-ups, Demo, Retrospective etc). Manage Dashboards, Burndown Charts and manage the artifacts in Rational Team Concert/JIRA.
• Coordinate with other Scrum Teams and Agile Release Trains (Scaled Agile) as needed for planning and release management and facilitate Scrum of Scrum Meeting
• Schedule and facilitate Scrum ceremonies (Planning, Daliy stand-ups, Demo, Retrospective etc). Manage/generate Dashboards, Burndown Charts and manage the artifacts in JIRA.
• Track and addressthe impediments to meet sprint goal
• Facilitate Product Vision/Roadmap/Release sessions with Product Owners and Product Managers
• Conduct/Participate in Scrum Of Scrums and Product Owners SoS
• Participate and run PI(Program Increment) planning sessions, Demo sessions etc
• Active contribution in agile transformations and Scrum Master’s community of practice
• Technology migration of several vendor feeds from legacy to Java/J2EE
• Conduct team meetings, Level-2 meetings, status reporting and status meetings includes business and vendor teams
• Projects are worth of 11+ Millions of multi-vendor & multiyear under matrix organization model and (with offshore and onsite)
• Identify opportunities for improvements, present to business stakeholders and create business cases, create projects and deliver. Pursued several T&M positions.
• Participate in presales and other HTC business proposals, RFI/RFPs( HR program migration, Managed Service for Operations proposal, Technology migration proposals etc)

Confidential, Bloomington, IL

Responsibilities:

• Translate business strategies into practical, actionable plans, cultivating teams and contributing across Agile and SDLC in collaboration with stakeholders’ part of program execution.
• Develope IT solutions for complex business requirements and presented to stakeholders. Delivered high value and strategic projects includes Actuarial Risk tools, Fire production solutions projects, Web content management, Digital business line support, Fire and Life products Technology Migration(Mainframe/.Net to Java/J2EE technologies) and Product solutions operations
• Estimate budget, prepare schedule, perform scope management, monitoring & control and Transitioning of projects to service departments
• Schedule and facilitate Scrum ceremonies Backlog grooming, Sprint planning, Daily Scrum, Demo and Sprint Retrospective meetings for multiple scrum teams
• Conduct Story estimation workshop and build capacity and release planning
• Conduct Scrum of Scrums and work with other Scrum masters/Agile PMs in resolving dependencies
• Manage Dashboards, Burndown Charts and manage the artifacts and report in Fire Program level review meetings
• Train and guide other PMs and team on Scrum methodologies
• Work with product owners(Actuarial/Eligibility/Infrastructure/Technology teams ) closely to understand and meet their organization/portfolio business goals
• Control and review scope changes and create and execute project Change Requests
• Conduct team meetings, Level-2 meetings, status meetings includes business and vendor teams
• Projects are worth of 10+ Millions of multi-vendor & multiyear under matrix organization model and (with offshore and onsite)
• Established relationship with key stakeholders of Fire, Life and Infrastructure Program manager/Directors to discuss the progress of current program, future projects and technical needs
• Continuous engagement with vendor office management for product/service offering and resource management.

Confidential

Responsibilities:

• Responsible for complete product delivery (Scheduling, Budgeting, Scope Management and resource management, etc) and maintenance of delivered products.
• Code and Unit testing of Re-engineering and migrated modules
• Facilitate scrum meetings (sprint planning, retrospectives, daily stand-ups, etc.) and manage release and sprint planning processes and the execution of all the ceremonies
• Remove obstacles for the team or to direct obstacles to appropriate owners for quick resolution
• Helping the team to maintain their Scrum tools (Upload tasks, Story board, charts, backlogs, etc.)
• Assisting the Product Owner with keeping the backlog groomed
• Prepare weekly release and sprint reports by collecting, analyzing and summarizing information and trends (Velocity, Burn-up charts, Leave plans, Capacity plans etc) that help the team to see how they are doing.
• Handle day-to-day project delivery and operations challenges and resource & performance management
• Facilitate all technical and solution sessions for Re-engineering and Migration projects
• Prepare dashboards/status reports of projects and present to Program mgmt committee

Confidential, Los Angeles

Responsibilities:

• Drive the due-diligence and planning and of various streams and deliver HR/Payroll blue print and SAP interfaces for various streams
• Manage the profit and loss for the program
• Manage the migration and developments of time attendance (Work-brain)
• Handle delivery issues, resource management, and relationship management
• Establish relationship with different business stakeholders and vendors
• Prepare status and present in delivery status meetings and steering committee meetings
• Mentor and review project leads' and team’s performance and identify and engage resources need from other global Delivery Centers from United States, Spain and India to establish requirements
• Create strategic client specific business solutions by leveraging team of CoE experts in the account team and team from different accounts

Confidential

Responsibilities:

• Manage teams of 20+ resources and project worth off $3M+ projects for 2 years
• Develop programs for Slot games and enhancements and deliver on timely manner so that all games and platform ready for Gaming Shows and demand markets in Las Vegas, East Europe, Australia etc
• Conduct Sprint planning, stand-up, sprint review and retrospective meetings as Scrum Master for Slot games development. Coordinating with Game Owners (Product Owner from marketing department) for gaming demos and final game runs.
• Prepare plan for Gaming platform enhancements and execute and deliver to meet Game-2-System and Jack Pot platform time lines.
• Prepare projects status and presenting in steering committee meetings and handle day2day issues