SUMMARY

• Professional with extensive experience in Requirements to Rollout of products and systems development. Worked with Matrix organizations and distributed teams.
• Experience in project planning, defining project definition, preparing process flow diagrams, communication plan, configuration management, stakeholder management, identifying, analyzing risks, and defining mitigation plan.
• Work closely with Leadership and stakeholder to make sure project updates and status updates are coordinated.
• Performed system administration duties of (Workfront) Project Management Platform; triaged, prioritized and assigned project requests from within the project request queue.
• Established and cultivated project stakeholder relationships to identify needs, kpi’s and develop system solution strategies for successful implementation and adopted use of the application.
• Collaborate with various business stakeholder groups and internal technology owners to define scope, determine financial allocations, and successfully deliver critical projects on time.

TECHNICAL SKILLS

• Project
• Workflow
• Content
• MDM
• Order and Customer Management
• SharePoint
• MS Project
• Planview
• PMBOK
• PMI
• CATIA
• Power BI
• Analytics
• Stibo
• Docker
• Manufacturing
• Insurance
• Pharma
• Transportation and Banking Industries
• ACE
• SEI CMM
• RUP
• Agile
• Waterfall
• AWS
• Azure
• Snowflake
• Oracle
• SAP
• Data warehousing
• J2EE
• ASP.NET
• Workfront
• MS Project
• REST
• SAAS
• ACH
• SWIFT

PROFESSIONAL EXPERIENCE

Confidential

Senior Scrum Master

Responsibilities:

• Managed One Pass and Salesforce Health Cloud agile teams using JIRA and Planview.
• Planning and tracking are done using JIRA at Story, Epic and Version (Product) level.
• Business initiatives originate from Aha And the follow into JIRA for execution.
• As part of Agile Practitioner forum worked on best practices in estimations and Agile team maturity.
• One Pass product provides discounted gymnasium membership for UHG healthcare customers.
• Quit for Life product provided support for healthcare customers quitting smoking for healthy lifestyle.
• Used Workfront for document approval processes.

Confidential

Senior Project Manager / Scrum Master

Responsibilities:

• Rolled out 10 Next Best offers to cover gaps in the healthcare of customers.
• Managed Medicare Advantage Navigation (Rome) team using JIRA and Planview.
• Alfresco content management system was to store talking points.
• Medication Therapy Management (MTM) pipeline Ingestion was built using AWS and Integration using Talend.
• Dashboard was created in PowerBI providing details about offers and their responses.
• Used SAP monthly reports to track actual costs against planned costs.
• Managed Coup Product (Hat Trick) EDP Data Warehouse and created 2022 Roadmap.
• Work involves Data Ingestion (AWS & Talend), Data Modelling (Power Designer) and Integration with Client Reporting and Commissions systems (Talend).
• Planning and tracking are done using JIRA at Story, Epic and Version (Product) level.
• Medical and Pharmacy Claims are ingested and integrated into EDP.
• Worked with business on resolving Membership issues with Confidential Association between Confidential MN and TPA Confidential AL.

Confidential

Agile Scrum Master

Responsibilities:

• Worked on Value based health care Provider Care Management System integrated with Availity.
• As Release Train Engineer, managed Release Management scrum team using JIRA and Confluence.
• Managed Scrum of Scrums with four agile teams onshore and one agile team offshore migrating database from on premises IBM DB2 to cloud based Snowflake.
• Triaged, prioritized, and assigned stories and defects to agile teams based on team capacity and epics.
• Participated in development of Health OS based on FHIR 7.
• Coached Waterfall teams to embrace Agile/ Kanban methodologies. Planned and conducted customer, cross functional team meetings.
• Responsible for stakeholder management through executive communications on roadmap, progress, risks etc. through periodic updates and business reviews.
• Managed Provider Care Modernization AWS cloud provisioning using HITRUST compliant Docker containers as part of cybersecurity reduction of risk in environment.
• Getting HITRUST certification when deployed on AWS required the following items compliant cloud deployment configuration and evidence proving adherence to HITRUST.
• Security Audit life cycle steps involved in CSF assessments validation, gap analysis and closure, reviews of self - assessment and implementation of internal and external policies and procedures.

Confidential

Senior Scrum Master

Responsibilities:

• Worked on proposal and demo for large elevator manufacturer Master Data Management solution using Stibo and Data Quality Management using Syniti.
• Worked at insurance major managing features to convert from Power Medical Healthcare System to FACETS.
• Managed Configuration and Testing multiple teams Coordination using Planview, MS Project and HP ALM QC.
• Evaluated Workfront for Project and Resource Management.
• Opened projects in Workfront, maintained schedules, set deadlines, and assigned resources.
• Configured Workfront release work Management web solution as Operation System of Record.
• Performed system administration duties of Workfront Project Management Platform.
• Migrated JIRA pilot users and projects to Workfront.
• Implemented COVID 19 changes to the FACETS Claims system.
• Managed Power BI project to show case the capabilities of MS Power BI as their BI solution with SQL Server.
• Worked with leadership team to build Power BI and excel reports for tracking internal delivery KPIs.
• Created all SDLC artifacts in an agile scrum project methodology.
• Working with business closely on Power BI for reporting .
• Leading implementation for business intelligence, analytics, and supporting technologies.
• Made process changes to Claims Config and Testing processes to streamline large number of group conversions.
• Worked major entertainment client site using JIRA and responsible for the facilitation of sprints.

Confidential, Fort Lauderdale, FL

Scrum Master

Responsibilities:

• Worked as part of Requirement and Planning tools team for IT delivery.
• Responsible for the facilitation of sprints.
• Developed Data Visualization using Power BI & Tableau with SQL Server.
• Extensive experience in complete Data Warehousing & Business Intelligence life cycle that include AWS,
• Analyzed measures (KPI) and built dashboard on Power BI
• Used Jira to create burn down charts.
• Developed project plans for all engineering changes and track progress to schedule and budget.
• Worked on Business Continuity Program and system infrastructure projects import into Workfront.
• Coordinated Sprint meetings and retrospection.
• Coached Waterfall teams to embrace agile/ Kanban methodologies.
• Evaluated Clarizen PPM for IT PMO.
• Configured Workfront 2019.1 release work Management web solution as Operation System of Record.
• Timesheet extracts were exported to TAPFIN and JD Edwards.
• Planned and conducted customer, cross functional team meetings.
• Migrated Microsoft Project, CA Clarity PPM users and projects to Workfront.
• Worked on Silversea integration with KPMG partners.

Confidential, Hartford, CT

Global Delivery Project Manager / Scrum Master

Responsibilities:

• Managed application development enhancements to Claims System connected to various Policy Systems using EAI.
• Enhanced TFS work Management solution to replace excels based Capital Appropriation Process IT process.
• Work included resource allocation, all phases of a development life cycle, i.e., feasibility study, requirements, analysis, design, programming, testing, and implementation planning with SQL Server.
• Managed successfully major projects such as Brexit Claims changes, Payment functionality additions to Policy Systems using ACH.
• Supervised of team members to ensure adherence to project schedule and budget using Microsoft Project and Planview.
• Planview SDLC and Agile templates were created for Project Manager use.

Confidential, San Diego, CA

Project Manager / Scrum Master

Responsibilities:

• Worked as part of Requirement and Planning tools used for New Product Development.
• Maintained and enhanced Workfront work Management web solution.
• Planned and conducted customer, cross functional team meetings.
• Performed system administration duties of (Workfront) Project Management Platform; triaged, prioritized and assigned project requests from within the project request queue.
• Regression tested Workfront platform 2017 and Matan’s MasterLink releases.
• Migrated Microsoft Project Server users and projects to Workfront.

Confidential, Greater Hartford, CT

Portfolio Project Manager

Responsibilities:

• Implemented Planview Portfolio Management web solution for New Product Development Process.
• Managed projects in Fans and Blowers Portfolio using Microsoft Project.
• Developed project plans for all engineering changes and track progress to schedule and budget.
• Planned and conducted cross functional team meetings.
• Participated in SharePoint site development.
• Implemented Physical Security system.

Confidential, Greater Hartford CT

Project Manager

Responsibilities:

• Implemented Workfront aka AtTask Project and Portfolio Management web solution.
• Managed capital projects using Workfront project management software.
• Planned and conducted customer, cross functional team meetings.
• Established workflow templates and timelines, created system documentation, trained new users, and moved projects from our previous tool into Workfront.
• Administered Workfront, vetted and assigned incoming requests, and trained new and existing users.
• Regression tested Workfront platform releases.
• Participated in IT PMO SharePoint site development with SQL Server.
• Presented at Leap worldwide user conference on Resource Management.

Confidential, Greater Hartford CT

Client Services Director

Responsibilities:

• Managed Basecamp projects with Advisory boards for new drugs under phase 4 FDA approval process.
• Created email documents workflow from Save the Date to Thank You notes.
• Planned and conducted customer, cross functional team meetings.
• Tested Web Registration platform for different types of projects.
• Created web strategy and built Google website for Indian Hindu Sunday School.
• Attended .net, SharePoint and Project Management Institute user group meetings.
• Wrote proposal for streamlining FDA generic approval process using AtTask.
• Attended Microsoft webinars covering Office 2013, Visual Studio 2013, and Windows Server 2013.
• Wrote proposal for testing of Solumina upgrade and integration with SAP for Power Systems.

Confidential, MI

Project Manager

Responsibilities:

• Globally implemented AtTask Project and Portfolio Management solution.
• Attended AtTask Project System Administration, Report Writing classes.
• Documented and implemented best practices in Project Management.
• Executed resources demand planning for websites creation, updates, and decommissioning.
• Streamlined Kellogg Family Rewards platform workflow with partners.
• Managed and deployed lean process improvements to eliminate manual tasks by using forms in AtTask.
• Scheduled and managed meetings. created meeting agendas and managed action items.
• Facilitated and reported project status at weekly review meetings with Management.
• Maintained dashboard, status updates via AtTask for internal reporting created by Confidential .
• Collaborated with strategic vendors of on-boarding process.
• Planned meetings with management team, executives and vendors using CMM methodology.
• Participated in providing mobile presence of the Confidential top ten brands.

Confidential, MI

Subsystem Program Manager

Responsibilities:

• Tracked Sub system Capital and Non-Capital parts using Oracle order processing and schedules using Microsoft Project.
• Planned EMC eRoom to Microsoft SharePoint migration of 60 GB documents repository.
• Coordinated process for engineering changes from waterline approval to publication.
• Improved Matrix One Engineering Change Request and Change Order process using priority list and approver groups.
• Risk Mitigation by using prototyped parts in place of production parts to meet schedule at additional cost.
• Developed project plans for all engineering changes and track progress to schedule and budget.
• Used Doors for requirement tracking and Oracle Financials for engineering procurement.
• Used ADKAR change management to manage impact of change on team.
• Facilitated and managed project status meetings that included impacted areas on behalf of the capital projects.
• Established and assigned tasks to cross-functional areas and tracked progress.
• Managed multiple project status updates, resource management and task allocation using MS project.
• Managed project changes and risk, schedule changes and metrics, analyzed variances and logged change control.
• Worked with multiple levels of management assisting them with various financial management items.

Confidential, Hartford, CT

Project Manager

Responsibilities:

• Tracked Source controlled parts using SAP order processing and Supplier qualification schedules using Primavera and Access.
• Production Acceptance detailed test planning and coordination using Engineering Process Methodology and CATIA.
• SDRL Supplier metrics procurement tracking using Program management methodology and SAP.
• Contributed to Operations Cabin Fuel installation 3P event.
• Applied ACE skills to certify current processes on journey to ACE Gold.
• Developed and demonstrated Fuel Production Aircraft Acceptance Test Plans to QA at Final Assembly.
• Converted Test budget shortfall high value items into Capital budget items.
• Evaluated to select and rolled out Helium Leak detection system for Fuel and Pneumatic Systems at FAFO.
• Lead Development and implementation of various project management collaboration tools.
• Planned and end user training for new technology implementation.
• Review of Propulsion system supplier qualification documents using Adaptive Workspace System built using .net.
• Used iBASEt Solumina software for work instructions creation setup for Acceptance Testing Procedures.
• Worked with GE on the Engine testing and integration with Sikorsky and NavAir.