Scrum Master/project Manager Resume
SUMMARY
- 20 years in software/technology industry
- Experience managing large, medium, and small teams in software development, operations, project management, and release management with both local and distributed teams
- Agile coach with experience coaching Agile concepts and processes for Scrum and Kanban methodologies
- Developed processes to adopt best practices for release management, change management, incident management, and security compliance
- Motivated individual with extensive experience in information technology as an Architect, Technical Lead, Analyst, Development Manager, Database Administrator, and Project Manager
- Highly skilled development/project manager and analyst with strong technical knowledge and excellent communication skills
- Extensive data architecture, analysis, design, and development on various platforms.
- Managed projects utilizing Agile Scrum methodology
- Business development strategy for future product integrations and technology offerings
- Microsoft Certified Professional in ASP.NET, VB Desktop, and VB Distributed Applications
TECHNICAL SKILLS
Methodologies: Agile, Scrum, Scaled Agile Framework (SAFe), Iterative, Waterfall, Kanban
Project Management Software: Jira, Rally Agile Management, Microsoft Team Foundation Server, Microsoft Project Server/Client, Microsoft Portfolio Manager (SharePoint)
Languages: C#, T - SQL, SSIS, SSAS, SSRS, Business Objects Universe, PL/SQL, Strong SQL, C, PRO*C, C++, VB.NET, Java, T-SQL, some Swift and Objective-C, MySQL
Technology/Environments: FACETS 4.32/4.41/4.71 , NET 1.1/2.0/3.0/4.0 , ASP.NET 2.0, Window Communication Foundation (WCF), Windows Presentation Foundation (WPF), SharePoint 2007/2010, Oracle, DB2, MySQL, SQL Server, IIS, some MEF, Business Objects Designer, COM, Salesforce.com, LINQ, Splunk, Jenkins, ƒSfÏAP Retail, Linux (multiple distributions), Windows Server, IBM iSeries v5r5, Novell 3/4
PROFESSIONAL EXPERIENCE
Confidential
Scrum Master/Project Manager
Responsibilities:
- Provided Agile coaching to teams to establish baseline metrics and process standardization
- Created budgeting for quarterly strategy and operations meetings for planning and business development initiatives
- Provided gap analysis on acquisition of a smaller finance firm including data migration and consumer information
- Concurrently managed 3-4 (8-10 members in each team) development and data analysis teams by implementing code reviews, continuous integration, and other standards and best practices
- Provided career coaching and established a training plan for team members based on each person’s career interests/goals
- Reported directly to CIO on progress, issues, and timeline of large scale initiatives involving document management, data integration, auditing and tracking, and better customer experience.
- Create solutions which were above government compliance requirements for the mortgage industry
- Implemented standard sprint status reporting which was delivered to executive leadership including the CIO
- Created roadmaps for strategy and direction based on industry trends for .NET technologies
- Designed solutions to implement document management process which was compliant with government regulations
- Conducted architecture review committee to oversee and advise developers on frameworks and best practices
- Implemented a solution to manage property taxes which saved the organization $600K per month in lost revenue
- Create weekly status reports to executives for current sprint and issues
- Conducted Retrospective meeting with tracking of issues and action items
- Created new process to handle intake of new work in agile methodologies
- Used SAFe to manage cross-functional requirements and manage priorities
- Utilized TDD to enhance delivery of services and software using QA and Unit testing best practices
Confidential
Director
Responsibilities:
- Drove the vision and strategy of Mobile technology for the organization
- Created roadmaps to technology strategy and direction based on industry trends for .NET technologies
- Key person responsible for all mobile strategy and initiative with alignment from C-Level executives
- Managed a department with 150+ software developers ranging from mobile technology to data analytics
- Create an architecture review committee to oversee and advise consultants on frameworks and best practices
- Lead a team of developers, business analysts, project managers, UI/UX designers, and QA for large scale pension and 401k plan management, distributions, loan
- Coached clients on agile as part of agile transformation initiatives
- Provided support to teams in Agile Scrum methodology environment
- Responsible for project management of multiple projects using Agile/Scrum methodology.
- Created portfolios of client projects to align with current mobile practice initiatives
- Managed portfolio of projects for multiple client to provide strategic alignment of business initiateves
- Supported pre-sales including client presentations about Confidential and their service offering
- Created SOW’s, Proposals, RFQ/RFP responses including project cost, level of effort, schedule, and team composition
- Managed client expectations and coordinated project change requests as necessary
- Created and presented project reports executives to manage risks/issues, budget, and timeline
- Managed the Confidential Mobile Practice and Center of Excellence for on shore and off shore
- Managed accounts to ensure expectations were being met from a team and project perspective
- Provided support to project teams to advise and track progress of multiple projects
- The main escalation point for Confidential and client for multiple accounts and projects
- Successfully delivered several projects Confidential client expectations creating more engagements
- Managed multiple projects and teams to provide project management support
- Presented to perspective clients to further inform about Confidential services offerings
- Provided architectural guidance to technical team members as necessary
- Created user stories and requirements for potential and current projects along with providing guidance to resource on user story creation and estimation
- Responsible for Mobile Practice and CoE with several hundred employees grow the Mobility Practice and create innovation and intellectual property
- Responsible for budgeting and resource management of the Mobility Practice & CoE which had off shore, on shore, and near shore development consisting of ~500 people
- Created budgets and cost analysis of client accounts to track cost and hours of project teams
- Presented to potential clients on new projects for consulting solutions
- Provided guidance to teams and CoE according to architectural and development best practices
- Provided support to teams in Agile Scrum methodology environment
- Managed client requirements/expectations in order to successfully deliver product releases
- Coordinated ITIL processes to ensure releases were delivered on time and according to scope
- Managed multiple projects and teams to provide project management support
- Provided Agile coaching to entire organization to standardize deliver and agile methodology management.
Confidential
Scrum Master/Project Manager/Agile Coach
Responsibilities:
- Provided guidance to teams and CoE according to architectural and development best practices
- Provided support to teams in Agile Scrum methodology environment
- Managed client requirements/expectations in order to successfully deliver product releases
- Coordinated ITIL processes to ensure releases were delivered on time and according to scope
- Managed multiple projects and teams to provide project management support
- Created training materials with explanations of Jira-Greenhopper to aid the migration from Rally
- Conducted training as a part of the migration from Rally Agile Management tool to Jira - Greenhopper Agile Management tool
- Built relationships across teams to aid in collaboration and coordination of product releases
- Managed and maintained tracking of roadmap deliverable to provide visibility to executives
- Conducted regular, weekly and biweekly, iterations planning meetings
- Provided weekly, monthly, and quarterly, status reports for visibility of initiatives to executives
- Communicated across teams and leadership to ensure timely delivery of critical product updates
- Primary resource for project team members for assigned projects and teams for on the eCollege software development lifecycle process
- Worked with 3rd party integration teams and resources to facilitate cross-dependencies
- Supported team leaders to align initiatives with currently allocated resources
- Created capacity matrix for teams to ensure correct utilization
- Mitigated risks related to project deliverables, resource constraints, and leadership strategy.
- Providing necessary approvals and documentation for ITIL release management processes.
Confidential
Enterprise Architect Manager
Responsibilities:
- Migrated application from desktop client to web based solution in a private virtualized cloud.
- Responsible for determining correct architecture for cloud enablement of applications Developed roadmap strategy to migrate to public cloud for products used by thousands of users
- Created a framework to take database table/view columns and generate C# code to populate View controls for an MVP pattern
- Used System. Attribute class to map Model fields to View and inject values into View fields
- Managed multiple Agile projects including daily Stand-ups/Scrums
- Tracks tasks for delivery for current and future Sprints with resource available hours
- Designed/developed framework significantly reducing Windows Forms development
- Created ASP.NET site for error tracking and reporting as well as data volume
- Managed development resources to ensure task allocation for timely project delivery
- Managed budget for resources, hardware, software, and project operating costs
- Created a framework to automate Facets KEYWORD file data from database tables/views
- Designed and developed a solution to import data from flat files into Facets Utilization Management data via Facet UMI Batch
- Used MVC pattern to process data from a custom "extended" database and insert it into Facets tables for Members/Subscribers linking
- Documented all frameworks and design for other developers on the team
- Gave training for using Facets UMI Batch and how to validate/analyze the generated logs
- Played key role in documenting requirements and advising customers/business stack holders on possible solutions for automation of service authorization process
- Designed databases linked back to Facets for Claims processing and reporting.
- Initiated an Agile approach to development for better delivery of features for core application
Confidential
Enterprise Architect
Responsibilities:
- ERWIN Data Modeler for ERD for Logical and Physical Data Model design
- Determined and designed data architecture components including Entities and Attributes
- Created initiatives that introduced Agile methodology to manage requirements and scope creep
- Responsible for a team of 12 technical resources for managing development life cycle
- Managed expectations, short-term road map, and long-term road map with client
- Designed and developed features for business critical health care learning management system
- Proposed and initiated Enterprise Architecture practice utilized by sales, consulting, and delivery
- Presented to executive leadership at clients to solve big-picture BPM initiatives and strategy
- Designed and developed an ETL framework using SSIS which was database platform agnostic for processing portfolio financials for PMO reporting and analysis
- Created and presented RFP’s and SOW’s for potential projects to client executives
- Provide roadmap for Cloud migrations for virtual private and public hybrid model
- Designed and developed a healthcare solution to provide a mechanism for identifying geographical areas for potential diseases/epidemics
- Developed framework to allow multiple/swappable Geocoding address providers for scalability
- Created a plan for consolidation of 470 separate offices into a single SharePoint 2010 solution
- Provided short-term and long term road maps for migration from several different communities/forum based system to SharePoint 2010
- Optimization of media system for better user experience across hundreds of retail sites
- Designed and developed a solution to allow for customization of ATMOS cloud based system
- Developed components of a Digital Asset Management system utilizing Silverlight/Prism
- Recommended performance/scalability enhancements for enterprise database environments
- Created cost benefit & gap analysis for consolidating systems creating $24 Million yearly savings
- BizTalk data processing using HL7 schemas for system migration from legacy to current version
- Designed SSIS packages for processing of high volume data for health care
- Resource planning and cost estimation for redesign of an enterprise class application
Confidential
Enterprise Architect
Responsibilities:
- Created standard for Design utilizing best practices aligned to strategic initiatives
- Pioneered the Project Architect role and delivered for large Pricing and Promotions project
- Developed multi-tiered object-oriented system architectures utilizing use cases, UML diagrams
- Accountable for projects that saves company $15 Million over 6 months
- Established standards and best practices for the Open Systems team
- Mentored team on Design, process flows, and best practices across multiple teams
- Coordinated, Planned, and implemented DR exercise for DC messaging for 450+ stores
- Provide key metrics for Message timings on Cast Iron using SSAS and leveraging Data-Cubes
- Responsible for leading team to Delivery of Pricing and Promotions Release 2 & 3 which was a multi-technical tiered solution with an effort of over 10-months
- Planned, coordinated, and managed migration for 3 Distribution Centers to new Cast Iron platform with no issues which impacts product delivery to 450+ stores
- Created issue communication template for Open Systems and AS/400 DC messaging team to concisely communicate issues to IS and Business leadership
- Planned and Conducted several IS leadership meetings for multiple projects to ensure IS Leadership (Directors, VP’s, and Managers) was aware of project status
- Made Key decisions to ensure solutions meet technical and business requirements
- One of the Committee Chairs for the Enterprise Architecture Committee
- Created short & long term roadmaps for Infrastructure, Data Warehouse, and Web applications
- Design high availability Messaging solution using BizTalk 2006 Orchestrations utilizing polling
- Managed and resolved conflicts within across teams to promote a collaborative environment
- Created code review standards and conducted code reviews to ensure standards compliance
- Developed design patterns for using C# and DB2 to invoke legacy RPG code
- Extensive SSIS development for high availability messaging services
- Created Encryption/Decryption framework utilizing .NET Cryptography namespace
- Create Secure Encryption Framework to the IS organization to use as a standard
Confidential
Director of App. Development
Responsibilities:
- Established standards and best practices in to meet initiative set forth by the board of directors
- Created Change Control process across IT for new and existing projects
- Consistently kept IT Applications Development and Operations ~$20K under budget per quater
- Managed IT during an annual conference which had 14,000 attendees
- Integral to establishing 2008 and 2009 strategy creating a major change in the structure of IT
- Responsible for Application Development budgets and resource tracking to Board of Directors
- Guided and mentored team members on design, implementation, deployment
- Managed Application Development team responsible for Applications critical to the organization
- Reported to the Board of Directors on project status, initiatives, budgets, and LOE
- Managed projects large scale projects for new revenue initiatives, automation, and strategy
- Manager responsible for database management (including BCDR) and client facing applications
- Managed solutions that alleviated several business process issues, such as automation.
- Established SDLC creating stability in various areas including release & process management
- Integral member of the Strategic Planning/IT Steering Committee for all projects
- Initiated Reporting portal for Customer Service, Finance, Marketing, and Executives
Confidential
.NET Lead
Responsibilities:
- Served as main liaison to large client to analyze and plan solution needs
- Provided and presented solutions to perspective clients for their business needs.
- Developed mini-CRM system for Customer/Properties management
- Designed and implemented document management system
- Managed client expectations and scope involved with large web-application
- Data mapping/conversion analysis from legacy system into Facets data
- Developed utilities for EDI involving 820 and 3713 HIPPAA formats
- Parsing mechanisms for HIPPAA compliant formats and billing transactions
- Designed and Implemented utility for billing interface for Medicaid transactions.
- Managed Development team for Healthcare Benefits Management application
- Coordinated with off-site group to outline and plan deliverables strategy
- Developed API Framework to allow custom to enhancements
- Provided all supporting documentation necessary for code review and deployment
Confidential
Intranet Applications Manager
Responsibilities:
- Designed databases to interact via web applications for real time inventory management
- Enhanced databases with daily, weekly, monthly, quarterly, and yearly sales data
- Designed solution to for reporting portal to all stores and corporate offices for sales
- Managed locator site which needed to be available 24/7 across 150 stores
- Developed web application to automate inventory lookup using SAP interface
- Redesigned application for reporting information viewable on an hourly basis
- Created SOX compliant IT access request Web application
- Provided secure solution for document and content management of “sensitive” data
- Managed team of developers in the analysis, implementation, deployment, and maintenance
Confidential
Lead Architect
Responsibilities:
- Managed full releases from initial requirements and design to final deliverable
- Created development and design standards used by the Application Development
- Designed Business Objects Universe back-ended by an Oracle Data Warehouse
- Conducted in steering committee for new web-based application
- Management data migration of large clients with legacy systems with financial data
- Architect for a Data Warehouse for reporting and business analysis from existing data stores
- Tuned and optimized of databases via indexing, normalization, and clustering
- Involved in full product life cycle from initial design to UAT and end-user feedback
- Lead programmers in implementing technologies such as COM/ASP/Web Services