SUMMARY

• An IT Manager with 20+ years of IT experience and successfully delivering IT Programs and Projects.
• 14+ years of Program Management, Project Management, Service Delivery and Leadership experience.
• 10+ years of Banking, Fintech, and Financial Services Program management experience.
• 10+ years in IT Infrastructure Engineering, Application Engineering and Product Management experience.
• 4+ years of BSA/AML, OFAC Sanctions, Transaction Monitoring, KYC, Capital Markets, FX trading projects.
• 7+ years of Healthcare, Claims, IT Security, Compliance and Digital experience at Confidential .
• 7+ years of Agile Transformation, Cloud Transformation and Digital Transformation experience.
• 10+ years of prior development experience using open source technologies.
• 12 months experience as Sr. Program Manager @ Confidential with OFAC and BSA/AML.
• Creates program road maps and aligns as per strategic initiatives in order to meet corporate mission.
• Defines, leads and manages all aspects of the projects, scope, schedule, risks, and resources.
• Manages budget, forecast, documents, vendors’ products, vendor contracts and onshore/offshore teams.
• Schedules, leads high power meetings, take ownership of activities and establish execution plans.
• Possess strong interpersonal, organizational, team building, mentoring, and communication skills.
• Well organized and perform multi - tasks and executes multiple projects concurrently as per changing priority.
• Strong technical background, paying attention to details, thorough handling of programs and projects delivery.
• Highly motivated individual with outstanding interpersonal skills and maintaining cordial working relationships.
• Always takes initiative to solve Technical and Management problems and provides alternate solutions.
• Proven as reliable, dependable and committed for on-time delivery with high quality.
• Known for collaborative and persuasive skills within organization and across functional teams.

TECHNICAL SKILLS

Office Tools: MS Project 2010, MS Visio, MS Word, MS Excel, MS PowerPoint

Web & DB: Java, J2EE, MVC, WebSphere Servers, SOA, DP, WSSR, C/S, Oracle, SQL Server and RDBMS

Software tools: IBM MQs 8.x, 10.x, Restful API and API Connect, AIX, Linux, Windows, AWS, Azure, Cloud, IBM Blue Mix, Remedy, ServiceNow

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Senior Technical Program /Project Manager, Director

Responsibilities:

• Oversee all aspects of new FX Trading Platform replacement, BSA/AML and OFAC Applications.
• Create, review, update and manage the Program roadmaps with set milestones.
• Create, review, update, approve and execute multiple Project plans tasks, timelines, and resources.
• Collaborate with FX/Forex, BSA/AML, Solutions & Analytics, OFAC screening, PMO, IS/IT and Product Teams.
• Perform JAD sessions, Verification, validation audit/assess features to fill gaps in the requirement.
• Facilitate new FX Platform Demo, proposals, scoring, requirements, user stories and vendor selection process.
• Communicate status, progress, issues, risks and escalations to stakeholders and leadership team.
• Manage IT infrastructure and FircoSoft Application for FX/SWIFT Wire Transactions monitoring.
• Manage FircoSoft Release Management, FircoSoft Rule Updates and Implementation.
• In corporate Watch List - SDN, OFAC, Custom List, World Check, Block, White List, Sanctioned Countries List
• Coordinate FX ION-Spectrum releases and integration with FircoSoft integration
• Manage Hit/No Hit Tuning, Alert Threshold tuning for Bridger and AML Manager
• Support Model Validation for AML Manager, Bridger and FircoSoft as part of Enterprise Risk Management.
• Help, support and oversee Business Management and Operations Support.
• Manage Resources, Budget, Vendor Engagement, Contract and Vendor Teams.
• Support AML Executive Leadership decision on AML policy and new program initiate decisions.

Senior Technical Program/Project Manager, Director

Confidential, San Francisco, CA

Responsibilities:

• Accomplished program milestones and delivered projects on schedule with quality and within budget.
• Successful ACH replacement resulted in timely processing of ACH Transactions after effective OFAC Screening.
• Completed ACHiPS ACH Platform Replacement with Fiserv’s PEP+.
• Completed Bridger for IAT OFAC Screening Replacement with Fiserv’s AML Manager.
• Completed Economic sanctions report extracts and Name Gluing Projects.
• Completed AML Manager Alerts Tuning and OFAC Watch List Standardization Projects.
• Completed the watch list integration in AML Manager and OFAC Alert tuning testing projects
• Completed ACH IAT transactions configured to feed into the NICE ACTIMIZE.
• Managed OFAC Business Operations team, QA, Technical and Vendor teams.
• Managed project budget, financials and forecasting.
• Published presentations and status reports to project sponsors and leadership team.

Senior Technical Program Manager / Senior Technical Project Manager

Confidential, Pleasanton, CA

Responsibilities:

• Transformed strategic infrastructure and healthcare initiatives into projects and brought sustainable value-add.
• Accomplished program milestones and delivered projects on schedule with quality and within budget.
• AWS and Kaiser Private cloud migration of WebSphere Application Servers, Citrix 6.5, Windows and Oracle DBS.
• Digital, Cloud and Agile transformation for legacy Health Plan Applications.
• Managed projects on agile/scrum by conducting Daily scrum, Sprint Retrospective and Sprint Review Meetings.
• DevOps - Deployment automation using IBM Urban Code and Jenkins.
• Claims Connect and Tapestry integration through IBM MQ/Message Queues.
• Claims Connect and 3rd party application tools integration with Optum and McKesson products.
• Health Connect integration with JBOSS Application Server and integration through MQ.
• Health Information Portal Engineering, Development and Deployment through ASP/.NET and IIS.
• Middleware infrastructure management using IBM MQ, MQ Brokers, Channels and Queues.
• Splunk Implementation - Replace Kaiser Error Log (KEL)and Kaiser Error Handling (KEH) by Splunk.
• Implementation of Performance Monitoring program - Oracle Servers, WebSphere and Windows Servers.
• Release Management - Medicare compliance releases, Java, SQL and Wintel scripts and Vendor tools.
• Application engineering and scalability - Increase infrastructure capacity of Oracle, WAS, Citrix and Windows.
• Single Sign-On Integration using Kerberos for Oracle, WebSphere, Citrix and Wintel Servers.
• Communicate status, PPT decks, Swim lanes, Process docs and helping leadership on key decisions.
• Application Environment Engineering, sizing, building and deploying in Test and Production environments.
• Saved millions of dollars annually for Kaiser by optimizing infrastructure, License, and Vendor engagement.
• Generated $75 million revenue for a vendor by building accounts, hiring resources, and managing services.
• Supervised Program Managers, PMs, Software Engineers, Testers and Vendor resources.

Technical Project Manager

Confidential, Seattle, Washington

Responsibilities:

• Support BSA/AML Program initiatives and manage Projects and Applications.
• Manage Nice Actimize (SearchSpace) Application and IT infrastructure.
• Maintain program road map as per the AML products release schedules.
• Create project plans, get approvals, execute and deliver the projects.
• Manage project scope, schedule, timeline, budget, resources, vendor relationship and contracts.
• Act as SME and provide risk insight into BSA/AML, KYC, Customer Due-diligence, Enterprise Risk and Audits.
• Oversee ACH, Credit, Wire, FX TXNs and Customer extraction, transfer and load process for BSAAML screening
• Provide business operations support in decision making and resolving the operational issues.
• Operation support of daily batch processing, monthly processing for alert and case generation.
• Complete the rule engine tuning and Monthly alert threshold update project.
• Product engineering, design and enhancement of MET application.
• Data extract from Hogan source system, load into AML Database using ETL.
• Washington Mutual Bank and Confidential Bank Integration Project after Chase’s acquisition.
• Support compliance team for filing the FINCEN reporting, Currency Transaction reporting & SAR/STR
• Publish weekly program level and project status report.