Program Coordinator Resume
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Baltimore, MD
Objective
- Seeking Position as a Sales Associate where I can maximize my knowledge of the POS system, maintaining inventory, and PLU codes.
- I will utilize my management skills, organizational skills, and relationship building skills in a fast - paced environment.
- Enthusiastic worker with expertise in anticipating professional needs and proactively identifying and resolving problems.
- Excellent customer service and conflict management skills.. Currently enrolled at Confidential University.
Areas of Expertise
- Scheduling and Calendar Management
- Written and Verbal Communication
- Classroom Management
- Record Keeping
- Networking
- Cultural Sensitivity Training
- Google Suites Trainer
- Relationship Mediator
- Managing/Coaching Others
- Business Correspondence
- Project Support
- Data Entry/Tracker
- Lesson Plan Writing
- Team Relationship Building
PROFESSIONAL EXPERIENCE
Confidential - Baltimore, MD
Classroom Assistant
Responsibilities:
- Support students with different developmental abilities in a structured school environment via implementation of IEP goals and the use of behavior intervention planning.
- Foster great relationships with the students while concurrently making sure they reach their IEP goals.
- Trained in professional crisis management to maintain the safety of the staff and children in the classroom environment.
- Sanitize and disinfect the classroom consistently throughout the day for a clean and healthy learning environment.
Confidential - Baltimore, MD
Program Coordinator
Responsibilities:
- Coordinate after school literacy tutoring program for one BCPS Elementary School.
- Manage relationships with schools, families, students, and volunteers.
- Train volunteers in Zoom and Google Suite to deliver high-quality online instruction.
- Coach volunteers in literacy education best practices and support the development of personalized instruction methods.
- Track attendance and assessment data in SalesForce to see increase in student scores.
- Created individualized Education programming for students who learn differently.
Confidential - Baltimore, MD
Lead College Mentor
Responsibilities:
- Mentored 21 Baltimore city school students in the college application process.
- Managed student relations and mediation.
- Supervised and supported three college mentors.
Confidential - Towson, MD
Courtesy Clerk
Responsibilities:
- Maintained a clean and healthy environment for all customers and employers.
- Memorized the store layout for potential customer questions.
- Tagged all prices accurately for the most up-to-date signs.
- Resolved all customer service questions via telephone.
- Received the “Employee of the month” award.
Confidential - Baltimore, MD
Program Associate, Americorps Member
Responsibilities:
- Developed and implemented a curriculum tailored to high school aged youth.
- Organized and supervised games and other recreational activities to promote physical, mental and social development.
- Modeled positive guidance and effective classroom management to maintain safety, well-being and attention of all.
- Coordinated general administrative tasks by taking attendance, editing internal paperwork, administering food setup, and making phone calls.
Confidential - Baltimore, MD
Queer Mental Health Intern
Responsibilities:
- Developed seminars and training materials.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Incorporated a system for recounting my personal stories as a queer Black Woman.
- Collaborated on strategic planning and kept operations aligned with rganizational mission, vision and goals.
Confidential - Towson, MD
Cashier/Stocker
Responsibilities:
- Operated the point of sale system to check out customers efficiently and effectively.
- Organized and stocked merchandise around the store.
- Improved customer sales through pitching various Confidential .
Confidential - Baltimore, MD
Sculpture Art Audio Facilitator
Responsibilities:
- Maximized the campus sculpture art experience through an audio/visual presentation.
- Corresponded with campus artists for personal interviews.
- Consulted with various professors on campus.
- Edited audio/visual documents to create a virtual audio tour for multiple multimedia Platforms.
Confidential - Baltimore, MD
Art Intern
Responsibilities:
- Worked positively in a team to problem-solve quickly and reach a resolution.
- Efficiently completed the coursework for this internship through a culminating final presentation.
- Fostered highly communicative, collaborative team culture on all visual product projects.
- Communicated product value, quality and style to educate customers on specific pieces.