Senior Project Manager Resume Kent, WA - Hire IT People

SUMMARY

Resourceful and innovative Project Manager with 15+ years of experience in submitting project deliverables while managing customer satisfaction.
Proficient in preparing status reports and facilitating change requests.

PROFESSIONAL EXPERIENCE

Confidential, Kent, WA

Senior Project Manager

Responsibilities:

Develop, execute, and manage detailed project plans for complex radio upgrades, fiber expansion, and edge out projects, as well as collocation orders
Analyze scope, schedule, and risk to forecast project costs, compress timelines, and avoid roadblocks
Determine and monitor critical path for all projects, thereby compressing timelines and reducing costs
Manage Capital Project Proposals, supply requests, and inventory logistics
Develop and implement collocation product for Confidential

Confidential, Everett, WA

Senior Project Manager

Responsibilities:

Developed and refined processes and procedures for collecting order metrics, resulting in 50% drop in Ethernet order completion timelines across the Frontier footprint
Analyze scope, schedule, and risk to forecast project costs, compress timelines, and avoid roadblocks
Determine and monitor critical path for all Ethernet projects, thereby compressing timelines and reducing costs
Developed business decision tool with SVP visibility to streamline order acceptance decisions and reduce project timelines
Develop and provide training for new technologies, processes and company procedures that affect service delivery groups within Frontier

Confidential, Redmond, WA

Senior Project Manager

Responsibilities:

Served as the Project Server Administrator for Network Infrastructure Services as well as heading the Enterprise Infrastructure Services Project Server 2013 Team (NIS, IAM, UPS and SDO).
Implemented automated project reporting for a multi - organizational instance of Project Server 2013 and SQL Server
Designed and implemented an automated, multi-departmental request intake system based on SharePoint
Worked with internal and external customers to maintain the balance between business needs, customer expectations, company strategy and financial/budgetary requirements
Managed and supervised a global team of Subject-Matter Experts, System Engineers, Network Architects, Coders, and Designers
Develop, execute, and manage detailed project plans for Microsoft Network Implementation Services including major wireless network upgrades
Aruba Airwave deployments and Guest Internet Access upgrades. Sole Project Manager for a global wireless network

Confidential, Langley, WA

Project Manager

Responsibilities:

Managed projects for Telecom Company, including a corporate-wide hardware and telecommunications infrastructure upgrade
Planned scope, cost, schedule and risk management for all projects
Write and implement new processes and procedures for Project Management team, including OLA driven responsibilities
Met with customers on a weekly basis to create a working relationship; this included organizing agendas with weekly, monthly and quarterly objectives
Kept customers informed of upgrades, application changes, engineering modifications, as well as vulnerability attacks