SUMMARY

• Overall 18 years of experience in several IT roles such as Project Manager, Scrum Master, Test Manager and Test Lead in projects that uses Agile as well as Waterfall methodologies.
• Experience with Telecom, Financial, Health Care clients
• Experience as Scrum Master and Agile Project Manager in many different projects and in many industries
• Certified Scrum Maser. Experience in conducting Scrum Stand Up Master Meetings and managing Scrum Team
• Understanding of various phases of Agile and Waterfall Software Development Life Cycle (SDLC) Methodology
• Experience in coordination with various teams such as Development, Testing (DIT, SIT and UAT) and Support teams.
• Prepared schedule for various teams, tasks list for project deliverables and task assignment to teams
• Monitored progress of projects, set up Project calls, and provided Status Reports for stakeholder review
• Experience in managing work Confidential various locations such as Onshore, Offshore and in different US states
• Created Test Plans, Test Strategy, Test Scenario from BR and Functional Requirement Documents for several projects.
• Hands on QA testing experience in several applications in Telecom, Healthcare, IRS and Financial companies
• Experience in preparation of details Test Scripts for various projects as per overall test plan.
• Experience in JIRA and HP Quality Center, Rally, TDP, Confluence for defect tracking and report generation in projects.
• Experience in back - end testing with UNIX based systems and data validation with databases such as Oracle/SQL.
• Experience with testing Java/SOAP/XML bases Application. Experience with Sales Force Application
• Used Microsoft Project for tracking the required delivery dates for Projects for different testing phases for releases
• Self-motivated professional with excellent written and communication skills

TECHNICAL SKILLS

• Scrum Master
• Agile Project Manager
• Program Management
• Test Manager
• Agile Methodology
• Waterfall Methodology
• Selenium
• SOAP UI / Web Services
• Jack Track / iTrack
• JIRA
• Rational - Clear Quest
• Rally
• TDP
• Unix
• Linux
• AS 400
• ORACLE
• SQL
• TOAD
• Java
• Java Script
• HTML
• XML
• PRISM
• USH Tools
• HP Quality Center
• MS Project
• Remedy
• Schell Scripting
• IPM
• Test Director
• Citi Mortgage Applications
• CRM applications
• Rational Clear Quest

PROFESSIONAL EXPERIENCE

Confidential: Dallas, TX

Scrum Master/Agile Project Manager

Responsibilities:

• Developed overall Project plan and schedule. Worked on resource allocation and work distribution.
• Working in E-Commence Applications in Confidential & Confidential in Confidential, Confidential & Confidential .com for shopping phone, adding a line, adding features
• Monitored progress of the Project. Maintained issues register, set up calls to resolve issues. Prepared minutes of meetings.
• Used client’s PRISM tool to maintain project schedules, resources, Change Request, Project Budget. Timelines etc.
• Tracked Project according to Budget and ensured completion of the project within the allocated budget.
• Organized meetings with the Dev teams and Test team for status. Preparing Status reporting for the Stakeholders
• Participated in application Feature Reviews, Epics and User Stories creation.
• As scrum Master, coached the scrum team members for high performance in individual level and in team level
• Arranged application demos by the Development teams for the Stakeholders
• Helped the team in removing roadblocks to progress for the team work and help escalations
• Participated in application Feature Reviews, Epics (User Stories) and Tasks (Child User Stories) creation.
• As scrum Master, performed following activities
• Educated resources on Scrum
• Participated in Sprint Planning meetings, Sprint Review and Retrospective meetings.
• Schedule Meeting and Facilitated Daily Scrum Stand UP calls.
• Coached the team for high performance. Worked on resolving issues / removing impediments
• Participated release planning meetings.

Confidential: Dallas, TX

Agile Project Manager, Scrum Master

Responsibilities:

• Prepared schedule for various teams, tasks list for project deliverables and task assignment to teams.
• Tracked progress by teams and monitored overall progress of project and any risk to delivery date.
• Setup up project meetings and prepared minutes of meeting.
• Provided weekly status reports to stakeholders along with highlights and issues for discussion.
• Prepared deck for executive presentation and review.
• Supported Test Leads with execution of testing, including issue handling Trouble Tickets, Manages Defect Consolidation.
• Provided Test Leads training and guidance as required/based on the requirement
• Responsible for mentoring Software testers for the project team and mentoring new members

Confidential: Dallas, TX

UAT Manager

Responsibilities:

• Provided guidance to the Test Teams for defect logging in defects in a timely manner.
• Ensured defects are assigned to the appropriate teams and all teams are proving ETA as per defect priority.
• Generated daily reports from Quality Center for tracking and review in status calls, monthly, weekly and daily.
• Experience conducting and Managing Scrum Stand Up Master Meetings and Managing Scrum Teams
• As scrum Master, coached the scrum team members for high performance in individual level and in team level
• Arranged application demos by the Development teams for the Stakeholders
• Helped the team in removing roadblocks to progress for the team work and help escalations
• Participated in application Feature Reviews, Epics and Tasks creation.
• · As scrum Master, performed following activities
• Educated resources on Scrum
• Participated in Sprint Planning meetings, Sprint Review and Retrospective meetings.
• Schedule Meeting and Facilitated Daily Scrum Stand UP calls.
• Coached the team for high performance. Worked on resolving issues / removing impediments
• Participated release planning meetings.

Confidential: Dallas, TX

Foundry / Program / Project Manager

Responsibilities:

• Developed and managed highly complex project plans and budgets/financial data.
• Created test plan, test cases, test scenarios, use cases to execute in the Agile environments for CRM Application
• Developed and communicates expectations and success measures with team and partners. Monitors process, progress and results against success measures.
• Used MS Project to keep track of all the Project related information.
• Communicated both orally and in written forms (formal and informal), with all audiences within the organization and project team, including senior leaders.

Confidential: Dallas, TX

Defect Manager

Responsibilities:

• Worked with Test Manager, Development Managers and Project Managers to implement the Defect Management process within projects/work streams
• Worked across projects / work streams to drive consistency in defect management processes, reporting metrics, deliverables, etc.
• Generated testing metrics and reports via Quality Center. Provided training to QA team on use of Quality Center.
• Update defects "real-time" in Defect Action board meetings.
• Work with users and coordinators on submitting defects in HP Quality Center.
• Update job aids and training materials and performed additional duties.

Project Test Manager

Responsibilities:

• As Project Test Manager, was responsible for managing and coordinating the testing effort across 10+ applications.
• Experience in preparing test plan, executing test scripts and providing guidance to offshore QA team.
• Used Microsoft Project for keeping track of all the project delivery dates for all the testing phases
• Ensured test completion for project and reviewed defect and project status with stakeholders.

Test Lead

Responsibilities:

• Performed role of onshore test lead for projects under Confidential Lending.
• Coordinated with client leads, environments team, BAs, PM and offshore testing teams
• Experience in preparing test plan, test cases and executing SIT test cases for Confidential project
• Used Microsoft Project for recording the Confidential project details for the different phases
• Documented and reviewed test scenarios, test scripts and oversaw test execution

Environment Manager

Responsibilities:

• Responsible for coordination of testing activities with external partners in Pre-Production
• Prepared Financial and Telecom test cases and executed the test scripts in SIT environment for ISIS project.
• Worked with both QA and Service Management teams to provide test support

Technical Business Lead

Responsibilities:

• Interacted with users and technical teams to review SOW.
• Created test plan, test scripts, test scenarios for the requirements
• Executed the test cases, test scripts, test scenarios in the SIT test environment and PROD environment
• Interact with users to map data and/or processes. Worked on Consumer Financial Services
• Worked on and finalized the project estimation document.
• Used MS Project for tracking the delivery of required documents/deliverables for different releases

Test Lead

Responsibilities:

• Served as a liaison to the Confidential community and participate in user and task analysis.
• Responsible for analyzing and designing new business processes.
• Defines detailed product functional requirements and use cases and prepared Requirements Traceability Matrix.
• Worked closely with team to assess current capabilities and identify high-level customer requirements
• Prepared use cases, test conditions and expected results for product, performance, and user acceptance testing.
• Used MS Project for tracking the different schedules and required deliverables for the project for various releases

Confidential: Dallas, TX

QA Test Lead

Responsibilities:

• Reviewed BRD and SRS, HLD. Reviewed the enhancements for new releases with Developers, Testers.
• Experience in E-Commerce Application Confidential in Confidential .com
• Reviewed test plans, test cases, test scripts created by the testers in Mercury Quality Center
• Reviewed the defects opened by the testers and escalating the defects accordingly
• Attended the group meetings with the testers to review the testing status report
• Prepared status report for PM, BA and Managers on daily, weekly, monthly schedule.

Confidential: Dallas, TX

Test Lead

Responsibilities:

• Responsible for Enhancement Testing, Functional testing, Regression Testing and Data Driven Testing.
• Verified the issues and checking the re-test results of test scripts
• E-Commerce, Retail, and POS Experience in Confidential using CRM automated Tool.
• DCWeb is Web based Confidential internal application to process damage claims which is linked with internal billing system
• Reviewing BRD (Business Requirement Document) and SRS (Software Requirement Specification)
• Used Quality Center for test planning, defects and reporting. Tested final validation of data using SQL queries.

Confidential: Dallas, TX

Test Architect / Lead

Responsibilities:

• As QA lead, attended the weekly meetings with the Project Manager, Business Analyst, Developer and Testers.
• Analyzed the HLD, BRD and SRS documents for the different modules of the POS project.
• Analyzed the Testing Flow in detail by designing Data Flow Diagrams for the Projects using MS Visio.
• Worked with the Functional Testing tool QTP for Parameterization. Performed Regression Testing.

QA Test Engineer/Test Architect

Responsibilities:

• Created and reviewed and Analyzed Software Functional Specifications and reviewing test cases
• Worked as Lead for Regression Testing for Manual, Automated Testing, Data validation and verification.

Test Engineer/Test Architect

Responsibilities:

• Created/reviewed Win Runner Test Scripts.
• Used Test Director for test planning and reporting results.
• Used TOAD for SQL queries to retrieve data from Oracle database and to validate the data for testing purpose.

Confidential: White Plains, NY

QA Test Engineer/Test Architect

Responsibilities:

• Created the test plan, test cases.
• Performed manual testing of IFAS middleware by sending various transactions to the middleware and verifying that appropriate responses are received.

Confidential, New Jersey

QA Test Engineer/Test Architect

Responsibilities:

• Created test plan, test scripts and executed the test cases, test scenarios.
• Used Test Director for test plan, test cases and generating reports
• Used SQL simple and complex queries for Data Preparation and Validation