SUMMARY

• Accomplished servant - leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Achieving Sprint Goals
• Act as Liaison Between business and Development Team
• Address Team Needs Efficiently and Effectively
• Build and Develop a High Performance Team
• Build Release Plan
• Encouraged Project Transparency
• Ensured Scrum Process is Running
• Got buy inn from Team Members
• Maintained a Proper Balance Between Project Owner, Scrum Team and Leadership
• Pulled all the reports as required ( Burndown, Burn up, Sprint health, Scope Change)
• Maintained Scrum rituals ( Sprint Review, Sprint Planning, Retrospective, Backlog Grooming and Backlog Refinement)
• Solved and Remove Impediments
• Helped Product Owner creating user stories.

TECHNICAL SKILLS

Req. Management Tools: TSF, JIRA, HP Quality Center, MS Project, Confluence

Defect Tracking Tools: HP Quality Center, Jira

Modeling Tools: MS Visio

Tools: Microsoft Office Suite (Visio, PowerPoint, Excel, Word, Project)

PROFESSIONAL EXPERIENCE

Confidential - FL

Scrum Master/Sr. BA

Responsibilities:

• Worked with the Product Owner, Project Management and Delivery Team on the Product Roadmap (User Story Mapping and Epic) and Release Planning.
• Facilitatedscrumceremonies (product backlog refinement, sprint planning, dailyscrum, reviews and retrospectives).
• Supported and educated the product owner especially with respect to grooming and maintaining the backlog.
• Shield the team from external interference to enable optimal functionality and productivity.
• Facilitate daily Stand up to measure Sprint progress. Remove any impediments and re-prioritize Sprint Backlogs as required.
• Used JIRA and Confluence as the primary Agile Project Management and Planning tool.
• As part of Sprint Review, demonstrated success/failure of the Sprint using JIRA generated Sprint Reports (Cumulative Flow, Burndown charts), dashboards and by demonstrating functionality achieved by the Sprint.
• Facilitated Sprint Retrospectives applying different techniques based on the outcome of the Sprint.
• Enact change and continuous improvement increasing the productivity ofScrumteams.
• Empowered teams to self-organize and grow cross-functionality.
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs and met goal of addressing and resolving issues within 24 hours.
• Coordinate and manage code releases and shared APIs with other IT groups.
• Communicate with higher management, product managers and SMEs on product issues.
• Track and communicate team velocity and sprint/release progress.
• Managed and maintained projects on Jira.
• Coached and trained about 20 teams during an agile transition.
• Created Agile Transformation Backlog. Shared the vision of Agile Transformation at leadership Meetings. Worked with executive team for successful adoption.
• Helped the team in the understanding of the present achievements and future goals.
• Working as a Coach to help with product delivery process for Envision involving 20+ Teams. Customized software development process to help reach the end goal of High Quality Product Delivery leading to Happy Customers.
• Lead the transition efforts in Routing, WANO SDN, Cloud & Virtualization technologies. Agile Site Lead for Collaboration Group to help transition across sites.
• Built the release plan and the Scrum (Iteration) Plan.
• Helped the product owners with product Backlog grooming technique with KANO prioritization matrix.

Confidential - MS

Scrum Mater

Responsibilities:

• Maintenance of scrum artefacts and removal of team impediments with cross team collaboration and ensuring allscrum ceremonies are held on time & time boxed.
• Ensuring the product backlog is visible and prioritizes the list to generate a higher business value.
• Communicate with all stakeholders, Vendors and define the collaborative deliverables as per the agreed schedule.
• Trained the team towards process adoption, Elicitation of requirements, team composition & collaborations.
• Set the guidelines for process implementation and improvement.
• Identifying the Features, User stories and Tasks updating the TFS on regular basis and ensuring the burndown charts are up to date.
• Define the metrics and track the team performance towards customer expectations.
• Encouraged experimentation and innovation - Allocated time for the team to create proof-of- concept prototypes of their ideas in the form of spikes
• Emphasis on Continuous Improvement - Used retrospectives to find ways to strengthen the team, and minimize team weaknesses in a constructive, bonding experience.
• Encouraged team tolearn new things. Diversified knowledge on the team over time helped to build two of the strongest,high-performing teams in the program.
• Deliver value with quality - Team was coached not to accept work until it had passed the Definition of Ready (DoR). Ensured that code reviewers collaborated closely with the developersthroughout the sprint so that there were no major design surprises at the end.
• Hosted sprint enddemos (Sprint Review) as part of Definition of Done (DoD) after feature passed the tests in the ContinuousIntegration/Continuous Delivery (CI/CD) deployment pipeline.

Confidential

Scrum Master

Responsibilities:

• Strong knowledge of System Development Life Cycle (SDLC) and Project Life cycle.
• Experience in different development methodologies like waterfall model, Agile,SCRUM, Kanban, Extreme Programming and Waterfall-SCRUMhybrid.
• FacilitatedScrumceremonies like Sprint Planning, Sprint Retrospectives, Daily Stand-ups, Backlog Refinement and Sprint Reviews.
• Collaborate with project stakeholders to negotiate scope boundaries, approaches to mitigate risk, priorities of specification elements, and adjustments as indicated to alleviate conflicting requirements.
• Worked closely with product owners in Backlog grooming and managing the product backlog. Coordinating & collaborating with otherscrumteams to help identify and track user story dependencies.
• Helped the team and product owner to prioritize the PBI's using prioritization techniques like 100 Dollar test, MOSCOW, Business Value based etc.
• Managed multiple off-shore and on-shore teams. Empowered teams to self-organize and grow cross-functionality.
• Facilitated Sprint Planning helped the team commit to a sprint goal with and break all stories into tasks. Used Estimation techniques like Planning Poker, T-shirt sizing and relative mass evaluation.
• Helped the team in Sprint Review to review the potentially shippable product increment (PSPI) to the business users, higher management and all the other stakeholders.
• Facilitated Agile Retrospective using techniques like Silent Writing, Happiness histogram, Sad Mad Glad, Speed dating and guided teams with outcome resulting in enhanced performance.
• Protected the team over-commitment and prioritize resolution of defects/bugs. Met goal of addressing and resolving issues within 24 hours.
• Worked on decomposing EPICs into smaller user stories for effective utilization by considering and identifying SMART tasks with the help of the team.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Working knowledge of other Agile concepts such as continuous development and deployment, Test Driven development (TDD), Behaviour Driven Development (BDD) etc.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Also, Created and maintained Sprint Burn-down Chart and Product Burn-Down Chart to keep the track of the team's and also created Product Burn-up Chart to show the progress of the team to higher management using JIRA.
• Expertise in using the Atlassian Products- Especially Jira and Confluence, Rally, MS Project, MS office suite

Confidential - MD

Scrum Master

Responsibilities:

• Facilitated and time-boxedScrumceremonies such as Sprint planning, dailyscrum, Sprint review, Sprint retrospective and backlog refinement meeting.
• Collaborated with members of the Product, Business and Engineering Teams to develop the Product Backlog.
• Helped the Product owner in decomposing the EPICS into user stories and maintain the product Backlog.
• Helped the team and product owner in prioritizing the PBI using prioritization techniques like 100-dollar test and MOSCOW.
• Facilitated the Planning sessions and helped the team not to over commit. Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Determined the team velocity from historical data. Created Work Break down structure for identifying the tasks for a corresponding user story.
• Facilitated and time-boxed the daily stand up meeting with both off-shore and on-shore resources. Completed plans for long term goals using Microsoft Project.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Conducted interviews to identify different process for each user while simultaneously identifying their pain points.
• Identified potential project risks and helped developed a mitigation plan to resolve potential issues.
• Managed burndown charts and motivated team members working toward goals. Collaborate with business sponsors in grooming and prioritizing requirements/ stories based on business value
• Integration and Release planning for the project
• Facilitate user story elaboration meetings between Product owner/ SMEs and Development team
• Schedule/ facilitate sprint planning meeting(s) prior to the beginning of each sprint for globally distributed teams
• Schedule and facilitate daily stand up meetings with cross functional teams
• Track daily burn down, identify and resolve impediments.
• Identify and mitigate issues/ risks and escalate to senior management for timely resolution and successful delivery of the project
• Facilitate retrospective meetings at the end of each sprint. Ensure highest priority retrospective points are followed up on and closed out for continuous improvement
• Work with Architects, SMEs/ Business analysts, Infrastructure and other teams for resolution of impediments in timely and cost effective manner
• Facilitate meetings with key Culinary users in identifying the shortcomings of existing system and understanding their expectation from new system
• Risk/ Issue/ Dependency tracking/ mitigation and status reporting (story burn up, Defect trend etc.) to steering committee/ PMO
• Involved in RFP, estimation, sizing, competitive comparison analysis and execution, capacity planning and budget management of the project

Confidential - CT

Business Analyst/ Scrum Master

Responsibilities:

• Started off as BA then moved to BA lead, Progressed towards Scrum Master
• Responsible for the end to end management & delivery of Agile projects ranging from $50K to $2M in the Global Servicing Platform which involves development, enhancement & support of complex application
• Facilitatedscrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, demo etc.).
• Instructed & modelled core agile principles of collaboration, prioritization, team accountability & visibility; ensured consistent application ofscrum methodologies across multiplescrum teams.
• Enacted change & continuous improvement increasing the productivity ofscrum teams & the quality of deliverables.
• Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs.
• Met goal of addressing & resolving issues within 24 hours.
• Coordinated & managed code releases & shared APIs with other IT groups.
• Communicated with other management, engineers, product managers & support specialists on product issues.
• Tracked & communicated team velocity & sprint/release progress.
• Worked with the engineering managers to identify cross-team dependencies & manage inter-team tasks.
• Facilitatedscrum ofscrum meetings between multiple teams based onshore & offshore.
• Assisted team with making appropriate commitments through story selection, sizing & task definition & participated proactively in developing & maintaining team standards, tools & best practices.

Confidential, KY

Responsibilities:

• Worked on Agile Software Development methodology using JIRA
• Communicated and collaborated with business users to analyse informational needs and functional requirements and as a result delivered the user stories resulting in a clearer, understanding of project deliverables.
• Helped in gathering user stories from clients, end-users and stakeholders.
• Identified and prioritized the user stories, in accordance to business value and provided relevant story points.
• Ensured the compliance of the EDI (ANSI) X12 transaction set (837- Healthcare Claim Form).
• Identified and removed obstacles that kept the team from achieving their goals by ensuring accurate clarifications were provided on-time.
• Facilitated theScrumcall that includesscrumkick-off, daily stand-up, and sprint retrospective.
• Accepted/rejected the functional deliverables from thescrumteam based on various reviews.
• Ensured clear and timely communication with the clients on status of the Sprint.
• Effectively managed sprint-related issues and ensured defects were tracked to closure.
• Simultaneously did a look up for the upcoming sprints and maintained theproductbacklog.
• Assisted in entering and updating Issues (Epics, Themes, Features, Stories, and Tasks).
• Gathered story points regularly for accurate representation on Sprint Burn down charts.
• Ensured smooth translation of the business requirements to the developers at various Sprint cycles.
• Co-ordination with the Dev Ops team for smooth transition.
• Assisted Project Manager in budgeting, planning and forecasting of projects and resourcing.
• Successfully managed and delivered Web (E-Commerce), Mobile applications (Digital) and API projects.