SUMMARY

• 7+ years of diversified experience in IT development, Project Management and Analysis and also expertise in understanding, collaborating, stakeholder engagement and gathering the requirements from business users.
• Exposed to all phases of software development life cycle including in - depth knowledge of RUP, CMM (Capability Maturity Model), Agile and PMBOK project management methodologies
• Accomplished servant-leader capable of delivering large-scale software and development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrumteams.
• Drove adoption of Agile and Lean software development methodologies Scrum, XP, SAFe and Kanban practices across teams.
• Expert at driving the adoption and enforcement ofScrumrules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• ScrumAgileAreas of expertise includeAgilePrinciples, Tasking Meetings/Retrospectives, Communication Relative Estimation, Story-Based Development, Iteration/Sprint Planning Meetings and Conflict Resolution.
• Excellent work experience in managing Onsite and Offshore teams;
• Knowledge transfer from the client to the team - Obtain the technical knowledge and share it with the team
• Communicate time lines, progress, delays etc back and forth from the team to the client and vice versa
• Shares the FRD (functional requirements document) and works on making a test plan. Review the test scenarios/Test cases with the client team and provides a sign off. Provides inputs on the test data preparation phase
• Provides test execution guidelines. Perform the smoke and sanity test on any deployed build and gives a go ahead for the team to continue testing. Participates in the test execution
• Holds defect review meetings with the concerned development and support teams. Collects metrics and Supports UAT
• Outstanding organizational, communication, and presentation skills. The daily work status, Report defects, Prepare test reports, Test metric collection. Participate in the defect review and other project related meetings as needed.
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Assessing theScrumMaturity of the team and organization tocoachthe team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to resolve issues.

TECHNICAL SKILLS

Modeling Methodologies: Agile, Scrum, Waterfall, SDLC, RUP

Databases: Oracle, MS SQL Server, MS-Access

Project Management: MicrosoftProject, Rally, MS VISIO, SharePoint,JIRA, Confluence

Change Management Tools: Rational Requisite Pro, Clear Quest

Testing Tools: Quality Centre, Test Director, Win Runner

Operating Systems: Windows, UNIX

RDBMS and Databases: SQL Server, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Agile Coach/Scrum Master

Responsibilities:

• Coordinate and facilitate scrum events like daily scrum, backlog grooming session, project demo, project review and retrospective with cross functional teams Coaching Scrum teams.
• Working closely with the teams through agile events coaching on performing the activities, playing the roles and generating artifacts based on SAFe and Agile best practices
• Ensure correct sizing and prioritization, User story grooming, release planning, manage
• Track daily progress through burn down chart, document artifacts, reviews, acceptance and feedback from the demos or showcases,
• Facilitate scrum ceremonies like Daily Scrum, sprint planning, sprint retrospective, sprint review, track completed features and sprint retrospective.
• Plan sprints schedule for a project and ensure success in developing and rolling out a new feature / functionality after each release.
• Communicate with stakeholders, encourage collaboration with team members stressing continuous improvement through use of Kanban and Scrum
• Conduct business analysis and perform various types of tests including functional, Regression, integration, performance, stress, volume and compatibility tests.
• Created self-assessment framework for program and teams to do an assessment of SAFe maturity and handed off to scrum masters for coordination of future sessions
• Set clear and attainable project objectives for the team and will lead the direction of the team to ultimately deliver to the expectations of the project vision
• Ensure that the Scrum events are conducted regularly and the event time box schedules are adhered by the team.
• Create story board and use is every day to add and update tasks.
• Interact with product owner on regular basis and get the requirements and Analyze them and prepare the user stories and ensured that they are Independent, Negotiable Valuable, Estimable, Small and testable.
• Keep a track of all the bugs and change request and ensure they are fixed and thoroughly tested.
• Communicate the progress of the development team to the stakeholder from across the company.
• Take charge of representing the team in weekly status meetings held by product teams.

Environment: Agile (Scrum, Scrumban), JIRA, MS Office (MS Word, MS Excel, MS PowerPoint), Confluence, MS VISIO

Confidential, Dayton, OH

Agile Coach/Scrum Master

Responsibilities:

• Guide andcoachteams onagiletransformation.
• Guide the organization for ScaledAgile Frameworkadoption and maturity.
• Support teams to implement value streams, release trains, capacity and release plans aligned to organization goals.
• Coordinate andcoachonsite and offshore teams onAgile, Lean, Kanban,Scrum, Rally &SAFe.
• Monitor and support daily activities of multiplescrumteams to keep process aligned withAgile manifesto.
• Facilitated and coached teams to transition towards a fullScrumframework model.
• Provide support and coordination to leadership of multiple teams to implementAgilein program and portfolio levels.
• Partner with executive team to create roadmap and drive initiative to deliver First Data Unity application delivered terminals for payment processing with EMV(Europay, Mastercard & Visa) function (to implement liability shift compliance).
• Coachand mentoragileteams, managers to enhance lean practices and continuous integration and delivery practice.
• Providing guidance and mentoring to less-experienced team members.
• Coachand help develop team members, assure that the team members have the necessary education and training to effectively participate on the team.
• Coordinate with internal and external teams (on shore/offshore) as necessary.
• Interact with onsite engineers and other groups to present, isolate and resolve issues.
• Establish meeting times, places and agendas, Ensure discussions and decisions lead to closure.

Environment: Agile (Scrum), Kanban, MS Visio, JIRA, Just in Mind, MS Office (MS Word, MS Excel, MS PowerPoint), Confluence, HP ALM.

Confidential - San Antonio, TX

Agile Coach / Senior Scrum Master

Responsibilities:

• Facilitate Project Initiation calls and work closely with Business team to finalize Project Charter and High Level BusinessNeeds.
• Conduct Analyze sessions with impacted project teams to gather the information required for creation of high-quality requirement specification documents.Formed and trained initial five teams in agile scrum and Rally, scrum master for three teams.
• Trained, managed, and coached five scrum masters for cloud software products and cloud infrastructure service teams.
• Key team leader in driving organizational Agile transformation, championing significant change within the organization by breaking down silos and improving communication across teams.
• Trained scrum masters and product owners, topics ranging from principles of scrum to how to write good user stories.
• Coached scrum masters and program managers across multiple organizations.
• Trained teams in Agile, Scrum, Kanban, Confluence, and Rally tool implementation.
• Led program management team for intelligent automation software (cloud) product releases (Cloud Management, Infrastructure Enablement, Network Performance & Analytics), using waterfall and Agile methodology across multiple countries, managing four direct reports.

Environment: Scrum, JIRA 6.1, MS Project 2013, MS Visio, MS Office 2013 (MS Word, MS Excel, MS PowerPoint), Confluence, Just in Mind

Confidential, Bentonville, AR

Scrum Master/Agile Coach

Responsibilities:

• Successfully migrated more than 25 projects from Waterfall to Agile-Scrum within 12 months.
• Organized and drive Scrum ceremonies including Grooming, Planning, Daily Standup, Sprint Demos, Sprint Closure, Sprint Retrospective etc.
• Taught the team to create clear and concise epics/stories.
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
• Facilitated Scrum of Scrum for offshore teams in India.
• Evangelized the benefits of Scrum to ensure its smooth adoption.
• Gather and interpret project specifications based on business and compliance needs to plan out required project plans.
• Work with the development team to define implementation resources, timelines and deliverables.
• Facilitate the prioritization of product requirements and operationalize them into detailed technical specifications for development.
• Full project management, creation and maintenance of project plans and tracking timelines and deliverable with owners and managing all team cross planning efforts.
• Work closely with Product Owners, Scrum Masters, Engineering and QA Leads, Support and Marketing to resolve issues discovered during SDLC, Beta programs and Release Milestones.
• Work closely with other scrum teams to facilitate planning and execution of programs.
• Create and share dashboards that track and display Sprint KPI metrics including Burndown/Burnup chart, Unit Test Coverage, Functional Test Coverage Automated Test Coverage, Regression Test Coverage, Blocker Board, Defect Find/Fix Rate, Sprint Committed vs. Acceptance rate etc.
• Proactively remove impediments from teams thereby enabling the teams to deliver on their commitments.
• Drive team improvement through actionable retrospective items and ensuring their closure.

Environment: MS Project, UML, Agile (Scrum), MS Excel, SQL Server, MS Visio, wire frames, Rational Analyst Suite

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interviewed all user areas to elicit their requirements for the new system based on thebusiness needs to be fulfilled in the next iteration under Waterfall.
• Involved in creating Functional Specification Documents (FSD).
• Maintained different versions of the system documentation.
• Helped creatingbusinessprocess flow diagrams and charts using MS-Visio.
• Involved in project management, developing project plans, setting project schedules and milestones, scheduling tasks and activities.
• Played a key role in the planning User Accepted Testing (UAT) and implementation of system enhancements and conversions.
• Created product documentation, including online help, printed user manual, and training materials.
• With Agile methods, completed requirements for a new Dashboard including 12 interactive widgets for business intelligence decision makers.
• Collaborated with key stakeholders to develop user stories, use cases, and acceptance test criteria.
• Supported testing team with test plans, test cases, system testing, and user acceptance tests UAT.
• Managed technical documents, user manuals, and training materials.
• Supported the program manager for multiple simultaneous projects with various tasks such as on-boarding process, program knowledge management, and tracking of schedules and deliverables.
• Proposed to government PMO to consolidate user reference materials and received approval, which reduced maintenance work from over 30 to 8 Quick Reference Guides Presented User Experience solutions to over 30 senior executives and technical leaders and effectively applied to projects.

Environment: MS Visio, SQL, MS Word, MS PowerPoint, SharePoint, MS VISIO, UML, Just in Mind

Confidential

Business Analyst

Responsibilities:

• Gathered Business Requirements, Interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes
• Conducted JAD Sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them
• Organized requirements into high level use cases and low level Use Cases Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose.
• Created Use Case specifications, Businessflow diagrams, Activity/State diagram and Sequence diagram using MS Visio.
• Performed GAP analysis for the modules in production and also conducted feasibility study for the performance impact analysis.
• Responsible for providing documentation to team for troubleshooting and resolving issues reported by system users, facilitating resolutions.
• Created Requirements vs. Test Case Matrix in Excel Spread Sheet template used Test Director to store and maintain the Test Repository.
• Used the Unified Change Management (UCM) tool, Rational Clear Quest, to maintain and track the Stakeholders requested enhancements and changes.
• Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on Business requirements, technical specifications and/or product knowledge.

Environment: RUP, MS Visio, MS PowerPoint, MS Excel, MS Word, MS Project, SharePoint.