SUMMARY

• An accomplished IT Professional with 14+ years of overall IT experience with recent 10 years of referable expertise on Project Management.
• Highly skilled in managing the projects with Iterative and incremental deliveries using waterfall, Agile/Scrum, SAFe and Kanban methodologies.
• Part of Enterprise Release Management team supporting 16 Software releases with Budgeting, Activity/Task planning, Scheduling, Tracking, Checklists, Co - ordination, Migration Requirements, and Go-Live support
• Subject Matter expertise on Requirements, Enhancements, Design and Testing of ETL, Reports and Data analysis for Enterprise Dispute Management platform.
• Successfully delivered software solutions consistently with the product roadmap meeting the expectations of Mergers and Acquisitions from clients.
• Decision making Role for Evaluation and implementing/upgrading System architectural changes through new Software enhancements, for increased performance and reduced Cost of ownership
• Evaluate new COTS products through POC and validate the performance and cost of ownership
• Hiring, On-boarding and Training of more than 30 resources from multiple off-shore vendors.
• Driving Co-ordination and Communication between Key Stakeholders, Internal teams and Vendors
• Successful integration of 4 major US banks to the Enterprise platform supporting merger and Acquisitions.

TECHNICAL SKILLS

Operating Systems: UNIX, LINUX, AIX, Windows

Programming Languages: Java, AEM 6.2, JSP, Python

Databases/ Tools/Warehouses: DB2, Teradata, Hadoop, Hive, Oracle, MS SQL, Sybase

Planning/ Collaboration Tools: JIRA, AGM, Confluence, Clarity, MS Project, WIKI, SharePoint 2013, MS Office

Reporting/BI Tools: Tableau, Actuate, Cognos, Ab Initio, Erwin, Visio, Toad

Industry/ Market Segment: Payment industry, Project Management, BI, Data Analytics

PROFESSIONAL EXPERIENCE

Confidential - Collierville, TN

Sr. Project Manager

Responsibilities:

• Daily Stand-up calls with development team, Product Owner and Stakeholders
• Update list of Impediments from daily scrum, emails and meeting on daily basis
• Work with Product Owner, Stakeholder and Dev team to resolve impediments
• Prepare and distribute Sprint report to Stakeholders
• Prepare, publish and maintain burndown charts and Task board on daily basis
• Ensure the deliveries are Mobile and digital compliant along with online implementation.
• Ensure all the end user UI screens are ADA compliant with validation results
• Onboard new team members with SAFe process and procedures
• Review Product backlog, Sprint backlog and User stories
• Planning, Communication and Coordination with business teams for User Acceptance testing
• Review User guides and business Author guides as part of delivery to Stakeholders.

Confidential - Foster City, CA

Program Manager

Responsibilities:

• As Scrum Master, facilitate Daily Stand-ups, Spring Demo, Review and Retrospectives, Backlog grooming, planning and commit.
• Sprint Release planning with Size stories, team velocity and finalize target release dates.
• On-boarding of major issuing banks to Confidential INFINITE brand with SSO (Single Sign-on) + SAML 2.0 (Security Assertion Markup Language) authentication for cardholders.
• Co-ordination with Legal teams, Banks and Vendor to ensure all the UI content are within Confidential guidelines.
• As Release Manager, Plan, Initiate and execute Phase I release to US market.
• Prepare and maintain Kanban board (physical and JIRA) with tasks, bugs, Incidents, Features and Enhancements.
• Responsible for reviewing and analyzing BI dashboards to provide weekly and monthly trends and projections.
• Drive Semi-Annual Spend Assessment of about 130 Issuers to provide Interchange benefits.

Confidential - Houston, TX

Project Manager / Migration Coordinator

Responsibilities:

• Planning the road map for migration of 110 applications in consultation with SMEs
• Maintain Kanban board (physical and using JIRA) to plan backlogs, In-process and validation activities.
• Maintenance of Pre and Post migration of code base, domain data and User set-up requirements.
• Daily stand-up meetings with off-shore development and QA teams for status review and prioritization.
• Prepare and upload operational data to the new environment by adhering to Intellectual rights.

Confidential - Milpitas, CA

Director

Responsibilities:

• Support Dispute Management Knowledge Framework by preparing and reviewing artifacts, templates Reports, Dashboards and checklists.
• Drive RFP responses, proposal preparations and bid management for Product sales
• Build cloud service platform for delivering Dispute Correspondence Letters and reports to Product users
• Assisting Sales team in achieving revenue target by developing and executing an effective “Go to market” strategy
• Participated in new lead identification from market scanning and intelligence

Confidential - Foster City, CA

Project Manager

Responsibilities:

• Release Manger for planning, Co-ordinate, execute and support Iterative enterprise release management of 16 Semi-Annual Business Releases (> 25,000 hours each)
• As Scrum Master implementing SAFe methodology, Plan, Conduct and Facilitate Stand-ups, Sprint Demo, Burn-down Charts, Sprint Review, Backlog grooming and Planning.
• Create User Stories, Personas for the enterprise application involving external and Internal Interfaces.
• Initiate and manage single point communication with Stakeholders, Product Management and Development team for Release management.
• Prepare Project charter, Budget, tasks, Project Plan, Change Requests, deliverables and Lessons Learned.
• Develop and distribute project performance reports. Regularly review project status, evaluating performance criteria (scope, cost, schedule & quality)
• Manage and monitor day-to-day activity and provide direction to team members and supporting Vendor organizations
• Subject Matter Expertise for BI Reporting, Batch, Database and Data Warehouse activities.
• Continuous improvement of the web platform by introducing and evaluating new COTS software to meet the demand and scalability.
• Plan, Co-ordinate and Support Enterprise web platform testing for Intrusion, Penetration and Security for more than 10 releases.
• Review, Update and Maintain Logical design (E-R diagram) of the database using Erwin data modeler.
• Create Physical design scripts for release cycle according to standards and naming conventions
• Responsible for developing ETL process to extract and transfer data across databases.
• Design and Develop Actuate BIRT Templates, .rod, .bas and .rox files for generating off-line and online static BI reports.
• Support maintenance team for analyzing and fixing the data issues reported by end Users.

Confidential - Raleigh, NC

Programmer Analyst

Responsibilities:

• Responsible for creation and maintenance of UI screen design for Retail Pricing, Rx Filling, Billing, DUR (Drug Utilization Review), TPA, Location and Data Maintenance modules.
• Review of UI design with Subject Matter Experts, Business Analysts and testing team.
• Preparation and maintenance of heuristic and usability documentation.