Salesforce Consultant/Project Manager Resume

SUMMARY

15 - year CRM expert with deep experience in a variety of both technical and leadership roles.
From Solution Architect, Business Analyst and Admin Consultant to Project and Engagement Manager
I have driven the implementation of Salesforce Sales, Service, CPQ and Marketing Cloud solutions.
Leadership skills acquired in the Confidential Corps.
Salesforce Certified Administrator Salesforce Certified Advanced Administrator
Apptus Certified Quote-to-Cash Salesforce Certified Service Cloud Consultant
Salesforce Certified Email Marketing Certified Scrum Master

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Sr. Salesforce Consultant

Confidential

Responsibilities:

Founder, Confidential Consultants: Salesforce Solution Architect, Engagement Manager.
Led project team of 10 implementing a 5,000- seat Salesforce project (Service Cloud, Sales Cloud, Marketing Cloud.)
Lead all Pre-sales Engineering at S-Nimbus, a Salesforce ISV in the Cybersecurity/Security Compliance space.
Sr. Salesforce Administrator for large Salesforce Sales Cloud implementation project that spanned 12-- nations and 2,500 users.
Key skills in Salesforce Administration, Business Analysis, Salesforce Solution Architecture and Project leadership.

Salesforce Consultant

Confidential

Responsibilities:

Led large, high profile Salesforce Sales Cloud and Service Cloud implementation projects.
Led discovery/BPR workshops, functional SFDC architecture, scope new work, write SOWs, design QA/Testing plan, direct project staff and drive new revenue.
Led a $4.5M engagement including Salesforce Sales and Service Cloud.
Direct and mentor Project Managers, delivery personnel.

Salesforce Consultant/Project Manager

Confidential

Responsibilities:

Engagement/ Project Manager across Public Sector and Commercial accounts
Led SFDC QA process, BPR sessions, business analysis, solution architecture
Ensure project success, act as senior delivery team member and ensure standards of best practices and implementation methodology are met.

CRM Sales Specialist

Confidential

Responsibilities:

Led Sales of Siebel, Oracle RightNow projects.
Led Large Service Application Project: State Department -National Passport Information Center.

Pre-Sales Engineer

Confidential

Responsibilities: