Scrum Master Resume
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Norristown -, PA
SUMMARY
- Technically astute, highly motivated, solutions - driven Professional with over 7 years of experience and versatility in handling of various roles such as Scrum Master, Quality Assurance Lead and Business Analyst.
- Strong hands-on experience with software testing and project management.
- Excellent interpersonal and communication skills with the ability to remain focused and self-assured in fast paced, high-pressure environments
TECHNICAL SKILLS
Languages: Visual Basic, C++
Operating Systems: Microsoft Windows (7,XP,Vista, Server 2003, 2008), Mac OSX and UNIX
Virtualization Platforms: VMware (ESX/ESXi), Citrix Xen Server
CRM: Salesforce, IBM-CPQ, Century
Bug Tracking Tool: JIRA, Quality Center
Testing Tools: Quality Center, QuickTest Pro, MS Office, JIRA
Agile Tools: JIRA Agile, Pivotal Tracker
Other Tools: BMC Remedy, Rational Clear Quest, EasyIP, NetBrain
PROFESSIONAL EXPERIENCE
Confidential, Norristown - PA
Scrum Master
Responsibilities:
- Scrum Master for the ITS Infrastructure Support Department and Patch Management Team
- Schedule, plan and facilitate collaboration per the Agile framework; Daily Stand-up meetings, Sprint Reviews and Planning meetings between the Team, Product Owner, and Stakeholders
- Work regularly with the Product Owner to keep the product backlog groomed
- Ensure the team delivers on their objectives within accepted quality standards by facilitating a working definition of ‘done’ for agile stories within each team
- Data management for the project
- Help keep the Team focused on the current Sprint and achieve the Sprint Goals
- Track team capacity and velocity metrics for planning purposes
- Serve as a liaison between the Team, Product Owner and Stakeholders
- Challenge the team to implement team operational improvements
- Support Team building by utilizing the abilities and skills of individuals and promoting a Feedback culture
- Documented Patch Management team procedures on security patch deployments to Windows, Linux, AIX, Oracle, SQL and 3rd Party Applications for over 2000 cyber assets across Confidential ’s Technology Environments
- Work closely with the SME’s, Technology Administrators and Managers to coordinate resources for the work to be performed and Testing servers/applications post patching, with the objective of minimizing business impact and achieving the requirements of Confidential Corporate Technology Goal.
- Maintain Patch Management’s database with the configuration of Servers, OS Versions, Applications, Current patch levels and scheduling/patching requirements to provide an accurate inventory of Confidential ’s cyber assets for patch deployments
- Worked with the team and the management to implement new procedures and fine tune the Patch Management’s scheduling processes, that align with ITS Security and Change Management’s best practices and procedural standards
Confidential, Philadelphia - PA
Sr. QA Analyst / Business Analyst
Responsibilities:
- Identified client requirements, defined business solution and scope of the project
- ConductedJoint Application Development (JAD) sessions, project meetings, reviews, walkthroughs and customer interviews
- Acted as a liaison between the Business and the Development teams
- Facilitated meetings between the Business and Test Team to get Test Plan Approvals
- Identified test environment needs and coordinated with the Development team to create Test Environment that mirrored Production
- Conducted application Demo’s for Business Leads, Testing teams, Methods and Procedures team and other Business stake holders
- Developed Test cases for Functional, Performance and Data driven testing
- Led a team of 3 onshore testers of the Business Acceptance Team (BAT)
- Coordinated with the offshore System Integration Testing ( SIT) team during each release
- Trained the Business Readiness Team (BRT) on new functionality for user demos
Confidential, Morris Plains - NJ
QA Engineer
Responsibilities:
- Tested several versions of the product to successful GA release
- Prepared and set-up the environment for testing
- Created test cases for different application modules
- Conducted Functional and Regression testing on the applications
- Tested product on different Operating Systems and Platforms
- Tested product with different revisions of VMware-ESX/ESXi servers and Citrix-Xen Sever
Confidential - Milwaukee, WI
IT Consultant
Responsibilities:
- Tested the universities online applications prior to launch
- Created test cases for different application modules
- Worked with a team of three testers for completing the testing phase of the project
- Familiarized faculty members and students with the web based applications
- Troubleshot computer problems (hardware and software related)
- Provided computer related assistance to students and faculty members