Sr. Manager/Director of Operations Resume Atlanta,GA - Hire IT People

SUMMARY

Confidential is an innovative professional with more than 11 years of experience in software development and management. Currently working as a Director of Operations/Sr. Technical Project Manager.
He has expertise in project management of different verticals and domains.
Confidential started his career as C++/.NET developer/architect.
As a project manager/ Sr. project manager he was known for his ability to transform an average software team into top performer team.
He has good track record transforming struggling business delivery processes, technology platforms, and cross - functional teams to increase ROI, system stability, provide innovative thought leadership.
Expertise in identifying impactful yet cost-effective technical changes to achieve maximum business values through practices that protect ongoing business operations.
Confidential utilized his sound project management techniques and architectural skills to run successful project engagements.

TECHNICAL SKILLS

Programming: C, C++, JAVA, C#.net, VB 6.0, VB .NET, Apex.

Scripting: Java Script, J-Query, VBScript, Angular JS, Node JS

Frameworks: .NET All Versions, Entity Framework

IDE: Visual Studio (All versions), Eclipse

Middleware: COM/DCOM, COM+, COM + Interop, ATL

Technologies: ASP.NET, XML, XSLT, UDDI, WSDL, WCF, WPF, WWF, iOS (Objective C & Swift), Android Java, Xamarin, Phonegap, Salesforce.

Web Services: .NET Remoting, SOAP, HTTP, IIS 5.1, IIS 6.0, IIS 7.0

Database: SQL Server 2008/2005/2000 , Sybase, Oracle, MS Access, Excel 2007/2003/2002

Operating Systems: Windows 2000/XP/2003/2008 Server and Unix

Tools: MS Visio (UML), Microsoft Project, VSS, SVN, PVCS, TFS.

Integrations: EMV certifications, First Data, VeriFone (Verix and eVO), Ingenico (RBA and Telium), Magtek, IDTech.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta,GA

Sr. Manager/Director of Operations

Responsibilities:

PM Project Dashboard Review, identify any yellow/red flags. Monitor project progress and process following and work with Project managers and team for smooth delivery of projects.
Ensure that the internal calls are productive where communication between Developers, Leads and PM should be professional and pleasing.
Complete involvement in new project till the architecture is approved and all documentation is delivered. Review the High level Design, Detail Design document and Project plan. Approve and ensure that it is delivered
Ensure that communication between Customer and team is smooth. Monitor Daily status reports to identify any issues with projects.
Project Manager Orientation, Mentoring and Review.
Conduct Executive Briefing which covers objectives of current project, Accomplishments so far, Suggestions for additional functionality on industry and project experience of DOs (e.g. SEO, Mobile platforms), describe Serving Offerings, Referrals for potential customers, advising BPM and Quotes for current relationship.
Resourcing: Ramp up or Ramp down based on client needs, co-ordinate with HR for bench strength, resource assignments and co-ordination with offshore Delivery Managers.
Onsite client visits every month and if required conduct executive briefings while Onsite.
Business Development and Soft Selling through Presentations and Exhibits at Different National, International Finance, Insurance and Payments conferences.
Execute Technical calls with Prospects, presenting the Development models and options, Share industry expertise and provide a ball park budget for the project.

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Sr. Manager/director Of Operations Resume

Atlanta, GA

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