SUMMARY

• Over 14+ years of IT experience in providing Software Development and infrastructure services for industry leaders in Media, Pharmacy, health care, Banking, Financial services, Research and technology domains
• 8+ years of experience managing projects spanning across all knowledge areas of Project Management as Program Manager/Sr. Project manager IT /Sr. Business & Systems analysts.
• Experienced in leading and delivering projects in areas of Software Development, IT infrastructure, OS migrations, Office Migrations, Software Asset mgmt. and Data warehouse Projects
• Proficient in applying agile methodology using Scrum as a Scrum Master. Having expertise implementing agile using tools like Rally.
• Proficient in generating reports for Senior Management on project metrics and building automated dashboards to publish daily / weekly progress on deliverables
• Excellent interpersonal, collaboration and problem solving skills. Experienced in building outstanding project teams that consistently delivered results on multiple projects
• Experience in managing capital vs operational expenditure, schedule, budget and resources for portfolio running multiple projects. Experience in working with multiple vendors for demand and resource planning, execution, closure.
• Proficient in Clarity PPM, MS Project, Project Server 2013, SharePoint 2013, SQL Server 2012, MS Visio and Office 2013 product suite including Word, Excel macros implementations
• Accountable for team of IT professionals their performance reviews, institutionalizing technical and managerial processes, overseeing the development and maintenance of systems
• Worked with client’s PMO and stakeholders to establish Processes, tracking of Metrics, Sharing Best Practices, and Lessons Learnt documentation. Experience in leading and managing onsite and large offshore teams

PROFESSIONAL EXPERIENCE

Confidential, Mount Laurel, NJ

Sr. Project Manager

Responsibilities:

• Oversee a diverse team of employee and vendor staff in a matrix organization. Actively manage project scope, schedule, and budget. Build a level work plan to form a project schedule, resources, work effort and dependencies for Web development projects (using PHP, JAVA, SQL, PHYTON, Mongo DB).
• Co - ordinate with third party vendors and internal platform owners on new network tools / device upgrades and related application deployments
• Work with platform owners, product owners, support leads and infrastructure teams to evaluate the project environments including Development, integration / functional test, UAT, staging and production.
• Regularly meet with cross functional/project managers to update weekly status. Conduct Scrum of Scrum with project team leads and scrum master.
• Build portfolio Performance, Sprint summary Dashboards of Sr. Management. Generate weekly, monthly and other periodical status reports for senior management to help in accessing the portfolio status. Conduct Governance meeting with Sr. Director & Team Leads. Present bi-weekly project / sprint Status to external business stake holders and project sponsor on major projects - Data Centre, CRAN SUR, PNP Discovery / Tail-F.
• Implementation of Agile methodologies for priority business requirements. Work with the project team to go through their weekly deliverables (extracted from the project work plan) and track them to the dates. Manage documentation, along with version control for the project using MS SharePoint 2013 and Clarity.
• Manage customers effectively to seek approvals for business requirements, data quality rules, UI design and other key deliverables.
• Work with different businesses stake holders to obtain new automation and web developments requirements for 2015 & Confidential . Co-ordinate development of requirement workflow / custom lists for different Business Units using SharePoint 2013.
• Review the requirements with product owners and team leads, prioritize the requirements, and provide a high level estimate on schedule, effort and budget. Present the Road Map, project scope, ROI and high level estimates to senior management and seek the budget approval.

Confidential, Lyndhurst, NJ

Sr. Project Manager

Responsibilities:

• Led the vendor project team in establishing processes, fulfil infrastructure projects resource allocation, demand management, effort tracking, reporting and interface with Confidential PMO. Setup collaboration site for PMO using SharePoint 2013 and timesheet management in Clarity PPM. Managing end to end responsibility for planning and delivering projects by applying best practices in infrastructure services.
• Actively involved and co-ordinated efforts with Client Infra Project managers on major critical projects like New Confidential lab setup in Redwood, CA, Acquisition of labs in Boston, MA, SAN Migration & Data Centre consolidation in Farmers branch, TX, Enterprise wide evaluation & migration of Service desk (Remedy) to tools like Service Now and HP Service Manager and POC for Clarity Migration to Project Server 2013.
• Reviewing Infrastructure projects portfolio business requirements. Identify technology resources and infrastructure required. Co-ordinate with concerned technology tower leads / SMEs and provide time, resource and cost estimations using Clarity.
• Conducting weekly program governance meeting with Confidential Diagnostics project managers, update portfolio management dashboard and provide weekly status to all Stakeholders. Identify risk, issues and provide mitigation plans on high visibility projects. Conduct risk analysis, help build risk / FMEA templates calculate / prioritize risk.
• Managing onsite and offshore project teams, oversee their performance reviews to provide career progression, hire or fire recommendations
• Facilitate the global technology teams in resolving the technical issues and knowledge transfer. Initiating the service improvement plans with the customer; provide implementation strategies with detailed project plan.
• Reviewing resource capacity plan and actual efforts consumed (from CLARITY), Report effort balance remaining for the month including Carry Over bank effort. Build and manage WBS project plan.
• Manage project budget (Cap Ex) and related change request, review monthly project fees and approve /submit the invoice to Confidential Diagnostics
• Built Dashboards / reporting templates for senior management. Generated periodical reports on project pool resource utilization, effort burn rate, issue & resolutions provided and metrics on Service Level Management. Managing customer expectations and ensuring customer satisfaction

Confidential, Gaithersburg, MD

Program Manager

Responsibilities:

• Led multiple project streams (SCCM Implementation, OS Image Build, Application Readiness, OS deployment) and ensured the co-ordination between different teams leading user application readiness and deployment activities to achieve the PMO goals. Established processes to ensure all Project streams are adhering to the PMO and GxP standards, policies and procedures, and ISO 20K Audit compliance
• Defined Standard operating procedures and established governance for the Modern Desktop Program involving Win7 Migration, multiple Office version migrations, Application compatibility testing / Packaging / virtualization
• Involved in contract negotiations with outside vendors for purchasing deployment tools licenses, related support with specialists / implementation staff and established deliverable list and defined quality standards.
• Helped IT team to implement Service Now for software deployment requests. Conducted POC on implementing SaaS (Software as Service) model for legacy and compliance Software applications using App V and XenApp. Helped team Modern Desktop Program Collaboration site in SharePoint 2013 and building automated Juriba report updates publishing on SharePoint site.
• Ensured quality in deliverables with improved checks at each phase to reduce the re-work and turn-around time
• Handled human resource shortage in technology stream, absorbed the delays brought the back schedule to complete the project in time. Applied creative ideas and implement automation to reduce human resource requirement.
• Led multiple teams including onsite consultants, SCCM & AD architects and offshore project managers team. Applied effective project management methodologies to meet the resource requirements for change requirements
• Reported project progress to all stakeholders with respect to time, budget and resourcing utilization. Achieved required results, reduced cost of project extension by parallel tracking the project.
• Received customer commendations and recognition award for implementing deployment tools like Juriba Dash works to reduce the turn around on User profiling and deployment readiness

Confidential, New York, NY / NJ

Project Manager/ Environment Manager / Asset Manager

Responsibilities:

• Led Citibank North America IT team in creating the application portfolio and getting the legacy applications re-packaged to meet the requirements of Citibank wise Desktop standardization Initiative (DSI). Delivered 300+ legacy packages to be deployed through HP OVCM.
• Co-ordinated with Architectural team in re-designing the legacy application deployment methodology to Confidential wide DSI with HP OVCM implementation. Completed POC along with external for migration to Project Server 2010 PPM.
• Managed Global Technology Asset Management (GTAM) vendor teams in remediation and consolidation of software / IT asset purchase orders (more than $10 M) created in legacy procurement system to HP Asset centre in about 6 months. Assisted GTAM team in creating a proof of concept design for Software Asset Management and implemented HP Asset Centre
• Co-ordinated Application (In-house and third party) release management activities for STAR Optima Application, led GFTS development & testing teams, supported Test/PROD environments for Optima (Operations Risk) Data Warehouse. Built custom workflows using SharePoint 2010 and JIRA for environment readiness and production issue management.
• Co-ordinated requirement analysis, risk mitigation alongside business analyst team working on BASEL III regulation for Optima (Operations risk) project.
• Fulfilled all the infrastructure upgrade requirements for Data warehouse test Environments. Successfully implemented new production parallel environment to complying with Basel III regulatory requirements and adhering to change management procedures.
• Co-ordinated IBM P5 to P7 hardware migration, Oracle 11i implementation, managing LPARs, RAM/ storage up gradation for servers running Sybase / Oracle / Hyperion. Assisted Global IT infra team in Data Center moves from NJ to Texas as part of Data center consolidation process.
• Supported legacy database applications processing ACH batch transaction logs for investment banking system. Assisted the Global Desktop Engineering (GDE) team to create Proof of concept for end to end Win 7 desktop migration for North America and EMEA regions.
• Managed Application Virtualization and Certification (AVC) team part of GDE - helped IT in Implementing VMware Thin Apps through Citrix Desktop. Successfully executed AVC project and received customer commendations for delivering 400+ business critical legacy apps virtualized using Thin App Packaging. This has maximized the number of Production applications hosted on Confidential Virtual Desktop Platform within limited budget of $150 K and schedule of 6.5 months.

Confidential, NJ

Project Leader

Responsibilities:

• Led Desktop Migration of Windows 2000 to XP & Vista, Desktop Hardware Rollout, and SCCM 2007 implementation including SAP and legacy application migration.
• Helped IBM and HP vendor teams to establish hardware rollout based on users business profile and create server side configuration for application deployments
• Successfully completed user profiling and Vista Migration for J & J Corporate and partner companies as per the schedule
• Led the hardware refresh cycle along with end to end user application and deployment readiness
• Implemented software asset inventory database, portfolio rationalisation and provided application compatibility testing and repackaging services for the identified applications.
• Led pilot migration to test processes, anticipate deployment challenges, and maximize efficiencies. Led the Deployment request automation using custom Web Application and SharePoint Server.
• Designed different reports to track project progress / status on Application readiness, Patch requirements, OS deployment, Office Migration and measure team performance. Published on Global SharePoint collaboration site.
• Estimated Resource requirements for application readiness, Office file migration and OS deployments. Managed OS Deployments Scheduling and User Communications.
• Completed Successful MS Vista roll-outs 3000+ / new hardware end users within a span of 7 months.

Confidential

Project Lead / Sr. Lead Systems Analyst

Responsibilities:

• Led the Application Packaging team and Deployed hundreds of application packages for Confidential IT and their Clients - Energizer and others. The primary responsibility is to manage SMS client health, application packaging & patch deployment to 270 K MSIT desktops and 39 K Energizer end users using SMS and WSUS.
• Led the team responsible for applying patches released on every 2nd Tuesday by Confidential to internal Confidential IT (MSIT) server environment.
• Led pilot of MOM ( Confidential Operations Manager) implementation and integration of SMS (Systems Management Server) 2003 within for Confidential Internal IT.
• Received Awards for recommending Lean process improvements and implementing automations in various processes of SLA monitoring, server patch remediation, SMS and MOM operations
• Resolvedhigh priority technical issues with Sever maintenance window, conducted Root Cause Analysis and prepare avoidance plan on production failures
• Monitored Enterprise Critical Applications / Web Services track alerts using Confidential Operations Manager and System Centre Configuration Manager
• Received rewards from Confidential for the design and implementation of a package deployment tool - “Application Program Launcher (APL)”
• Successfully completed Server and Application virtualization initiation. Led the pilot program of Softricity (now called Confidential App V) which was a major Confidential acquisition from SoftGrid in application Virtualization area. Suggested product improvements, automations and integration with Remedy, MS Service IT tools. Helped DMS team in roll out (MSIT wide initiative) of new beta products like MS Vista OS, SharePoint 2010 beta Migration, MS SoftGrid, MS APL deployment and SCCM log tool etc.

Confidential

Software Developer

Responsibilities:

• Conducted Software Requirement Analysis and feasibility study with various UN participating libraries
• Transformed legacy publications formats from different geographical locations into unified format and to their respective formats
• Designed User interface, developed modules and completed Integration successfully.
• Developed database to hold 300K publications from world wide