SUMMARY

• Having 7+ year of IT experience working in IT Consulting Services in position as Senior Project Manager, Strategy Consultant.
• Project Management Professional with diversified expertise in Healthcare, Public Sector, Cloud Computing, Human Resources, Operations and Information Systems.
• Strong background of IT Strategic Planning with best business practices and internal controls.
• Effective problem - solver with strong goal orientation and outstanding record of sound judgment.
• Highly resourceful with a demonstrated ability to set direction, clarify expectations and motivate team members to perform at their best.
• Responsible for Program Management, Strategy Consulting with increased quality service and innovation by 20%, and satisfied customer service 12%.
• Solid project management and business analysis skills as demonstrated by successful integrations, implementations and deployments.
• Strategy and Road Map of Cloud Computing and work as PMO in implementation phase of GI Cloud

• Process Re-engineering
• Strategy Consulting
• Cloud Computing
• Project Management
• Public Sector & e Governance
• IT Strategic Planning
• Change Management
• Customer Relationship Management(CRM)
• Audit and Assessment

TECHNICAL SKILLS

Project Management: Project planning; Process improvement; Mapping and managing budget, resources and timeline; PMBOK Methodology

Methodologies: SDLC (Agile, waterfall, RUP), Six sigma, UML modeling

Tools: MS Visio, MS Excel, MS SharePoint, MS Project, MS Access, and other MS Office tools, CA Clarity, Oracle Enterprise Resource Planning HRMS, HPQC, Quality assurance and Bug reporting tool

PROFESSIONAL EXPERIENCE

Confidential, Grand Rapids, MI

Sr. Project Manager

Responsibilities:

• Provided Business Project Planning and Management, Process recommendations and Metrics to mid-level management and executives for the global launch of web-based financial transaction functionality addressing 13 countries.
• Developed the Business Project Plan for product roll-out.
• Ensured business needs were communicated to the technical project managers and architects.
• Coordinated front-end web content generation for marketing, end-user/customer experience.
• Facilitated defect management: only five open defects at launch compared to 100+ for the same product in a different region under a different PM.
• Managed/consolidated existing budgeting processes and assisted in re-designing and deploying new processes across 21 business units supporting the discovery and development of mine sites/projects around the globe.
• Designed and created Performance, Production Reporting, and Financial Reporting/Invoicing solutions in MS Excel and MS Access.
• Invoicing solution reduced hard-copy data from over 300 pages to just over 40 and streamlined the data presentation of ease of reading and analysis.
• Managed Issue, Risk, and Change Management processes and project metrics for the above efforts, reporting to senior management and executive leaders.

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Point of contact for the engagement and overall delivery for the project activities of Health PAS implementation at two States.
• Directed and managed different teams to do SIT, UAT, automation and performance testing for implementing the new Medicaid system.
• Plan for system testing and UAT activities and managed a team of 60 resources for implementation of new MMIS system for two State governments.
• Prepare schedules and estimates for the pipe line projects
• Review the overall estimations and plans for all the sub projects.
• Prepare resource forecast, Managed resource requests and on boarding activities.
• Track Resource utilization to ensure optimization.
• Review quality management, defect management and release management processes along with the client managers in improving the quality and reducing the cost of the delivery
• Review status of overall project activities and provided weekly status reports to the Client.
• Identify risks, analyzed and mitigated, Managed issues
• Conduct and participated meetings / teleconferences for smooth execution of the projects
• Analyze the project and defects metrics and reported to client.
• Review RCA and lessons learned documents.
• Appraise and gave feed back to the team members.
• Generate and implemented the training plans for the team.
• Prepare the leave plan and approved them after talking to the client managers.

Confidential

Sr. Project Manager

Responsibilities:

• Point of contact for the engagement and overall delivery for the project activities of Rx Connect.
• Headed the team in a $ 23 m valuation and business strategies, road map of new business opportunities.
• Prepare schedules and estimates for the pipe line projects
• Review the overall estimations and plans for all the sub projects.
• Prepare resource forecast, Managed resource requests and on boarding activities.
• Track Resource utilization to ensure optimization.
• Review quality management, defect management and release management processes along with the client managers in improving the quality and reducing the cost of the delivery
• Review status of overall project activities and provided weekly status reports to the Client.
• Identify risks, analyzed and mitigated, Managed issues
• Appraise and gave feed back to the team members.
• Generate and implemented the training plans for the team.

Confidential

Project Manager

Responsibilities:

• Reviewed business requirements, and done business process reengineering.
• Resolved various issues by collaborating with various teams
• Reviewed the business scenarios and traceability matrix,
• Identified risks, analyzed and mitigated.
• Analyzed the project and defects metrics and reported
• Reviewed RCA and lessons learned documents. .
• Appraised the team members for every six months.
• Generated training plan for the team members and implemented.
• Mentored the trainees and brought them up to speed on the domain and system knowledge.
• Performed weekly monitoring of milestones attainment using Project Management-based plan, and worked closely with team and program manager to ensure visibility of high priority ticket items.
• Ensured timely preparation and delivery of all deliverables.

Confidential

Business Analyst

Responsibilities:

• Analysis, estimations of enhancements, planning scheduling and work allocation of enhancements, execution and delivery.
• Was part of the initial design of the application - gathered requirements from key stakeholders within the organization.
• Responsible for writing Technical Specifications, UI Specs and Business Rules for the system.
• Periodically followed-up with the customer in enquiring and educating them on best practices to resolve issues.
• To assist the team, developed step-by-step procedures to solve certain issues.
• Involved in the Strategy Building Team to suggest ways to enhance end-user satisfaction and build a robust, reliable and successful system.
• Worked with the QA Teams to check and report bugs

Confidential

PMO/Intern

Responsibilities:

• Strategy of Cloud Computing and Implementation phase of GI Cloud.
• Responsible to coordinate with concerning project stakeholders as PMO.
• Proposal for new Projects, Strategy, Road Map for cloud Computing.
• Review status of overall project activities and provided weekly status reports.
• Achieved $.3 in annual cost saving through implementing Cloud Computing. reported