SUMMARY

• 10+ years of experience in Project Management, corporate/technical strategy, business and IT process reengineering
• Business Analyst with successful experience in eliciting, analyzing, and documenting the requirements for Business Processes, Policies, and Information Systems. .
• Worked as a liaison among business stakeholders to understand business problems and opportunities in the context of Requirements and Recommend Solutions that enable the organization to achieve its goals.
• Well versed with Agile Methodology, getting Wireframe done, evaluating User Stories, facilitate daily standup
• Good understanding of Bullion Business, Refinery Business, Banking, Insurance, Reporting, and Custodian (Capital Markets) business domains with an ability to take up challenges and perform effectively in changing work environments.
• Adept at conducting Requirement Gathering Sessions (RGS) for gaining detailed requirements and finalizing Business Requirement Document (BRD), testing/ user training, client interaction, and System Analysis
• Ability to create and monitor Test Cases, Testing Strategies, UAT, User Sign off and Data Migration
• Coordinated with QA and Developers to manage Data Conversion including analysis of existing data, implementation of conversion process, and data verification.
• Capable of independently conducting workshops with various stakeholders involved to understand their expectations from the project and publish a mutually agreed document that clearly defines the scope of the project.
• Well versed at various aspects of concepts of Trading and Valuation of various financial asset classes like Equities, Bonds, Derivatives, Fx and OTC products.
• Sound understanding of FIX protocol for Market Data feed and Trading Services.
• Solution (functional and non - functional) requirements and Transition Requirements, Change Requests and obtaining acceptance and Sign-offs from the stakeholders / business owners.
• Good command in Business Process Mapping, documenting Data Flows / Process Flows and Designs (Process Modeling), defining Process Metrics and KPIs, Business Rules.
• Capable of managing complex projects through sound Project Management and Estimation Techniques, based on PMP(PMBOK5) guide and standards
• Used SVN for version control and JIRA for bug tracking
• Used swim lane to visually distinguish job sharing and responsibilities for sub-processes of business process.
• Evaluated Risk in Business Process and building controls for compliance and risk mitigation
• Tracked project using MS Project, JIRA, and Visio (as a diagraming tool)

TECHNICAL SKILLS

Functional Domain: Banking/Mortgages & Capital Markets/Custodian

Technical: Mainframe, DB2, SQL, Oracle, SQL Server, Omniture

Sizing Techniques: Functional Point counting and Complexity Points methods.

Commercial Model: Outcome based pricing model for defects & Milestone based Fixed Price model for development

Governance: Balance Scorecard, WEWOP (Working Effectively With Our Partners), SLA tracker & Post Implementation Report

High Maturity Practice: FAR member in CMMI Level 5 assessment, JIRA, Mantis, Microsoft .Net C#, MS Access, CLM, Visual Source Safe and Tortoise SVN, MS office ( Word, Excel, Power Point, Projects, Visio)

PROFESSIONAL EXPERIENCE

Confidential, CA

Senior Project Manager

Responsibilities:

• Developed test scenarios to satisfy the use case specifications. Worked with QA Manager to analyze and develop Testing Strategy and determine the functionality of the architecture in terms of satisfying the functional and non-functional requirements
• Documented the architecture diagrams and architectural views using MS-Visio.
• Regular briefings to Project Sponsor, interactions with Senior Project Managers, developers, users, QA personnel and external stakeholders of the project
• Elicited requirements regarding data consolidation issues, data quality issues and infrastructure planning
• Prepared the Functional & Technical Specifications and formulated the software development strategy
• Prepared Project Plan, schedules and monitored the project using MS Project
• Vendor evaluation, selection and getting POC done from vendor for New Project Development
• Conducted end user training in order to get them acquainted with new system
• Worked closely with business team to study their requirement and suggest best possible route taking the requirement forward and avoid scope creep
• Facilitated walkthrough meetings and daily stand-up meetings. Developed meeting agendas, minutes, and subsequent communication documents.
• Helped in evaluating and designing wireframes and breaking up user stories into sprints
• Team Meeting for understanding the readiness of Backend to support the New Business Process and establishing Process Manual and Process Flow with Process Owners
• Assigning work flow to the team and supervising Daily/Weekly/Monthly MIS Reports for senior management review, as per agreed SLA with the MIS recipients.
• Validating Compliance/Margin Report and publishing daily before market hours to avoid breach and mitigate financial risk.
• Mentored the user teams and functional teams
• Mitigating risk by building in control and to enable sound execution of processes

Confidential, New Jersey, NJ

Project Manager

Responsibilities:

• Application Development and Maintenance of critical applications
• Technology up scaling and consolidation of non-critical applications.
• Effective program management which will encompass the multi-track operations under a strict quality norms and SLA’s.
• Round the clock global user support team.
• Production tickets raised by Confidential users need to be tracked and closed by the application support team
• Status reporting and Stakeholder management.
• Developed the enhancement requests from customer using agile methodology.
• Knowledge management framework to up skill the resources.
• Coordinate with the team to ensure major incidents are managed professionally.
• Building and maintaining internal and external relationships and services.
• Ensure that all systems and processes in place ensure effective service delivery.
• Reporting on process improvements, team performance and agreed service levels.
• Finalize the vendors and procure the right skills.
• Work with stakeholder and come up with the product backlog.
• Define the scope and estimate the effort.
• Prepare integrated project plan for different tracks.
• Schedule daily huddles to track the progress.
• Prepare status report for Steering committee meetings.
• Played the role of SCRUM Master and taken the sprints to closure.
• Devised the process for support handover
• Validate the effort and secure the approval for invoice realization.
• Worked closely with business for each sprint sign off.
• Update the CLARITY tool to allocate the resources and capture the timesheet.
• Risk register to identify, prioritize, control and mitigate the risks.
• Publish the benefits realized at the end of each sprint.
• Conduct biweekly stakeholder meeting to appraise them on the overall project progress. Preparation of the weekly and monthly status reports to management and leadership teams
• Proactive risk mitigation plan for the both internal & external dependencies impacting scope, schedule and budgeted cost
• Manage Incumbent Vendor’s expectations by considering factors such as business-criticality of requirements, complexities of requirements, stability of requirements, offshore capabilities, available time, etc.
• Define the risk management plan for all the deliverables and share the same to the business users, technical and release management teams
• Alert/escalate to all the stake holders in case of any deviations to the deliverables due to any scope creep

Confidential

Business Analyst

Responsibilities:

• Performed Business Analysis, Gap analysis and Project Management support to the Project Manager
• Performed Current State Analysis (e.g., data flow diagrams, business problem statements, cost-benefit analysis, and business process flow diagrams)
• Involved in giving Solution Proposal (e.g., FRD, mock-ups, needs analysis, conceptual design doc, business process flow diagrams, cost-benefit analysis, and business impact analysis)
• Resolved Application and Service Support Issues
• Prepared Meeting Documentation (e.g., action/to-do lists, meeting agendas, and meeting minutes)
• Prepared PLC Documentation (e.g., use-cases, business cases, conceptual design doc, IT value cases, risk analysis, stakeholder analysis, test plans, and testing results)
• Prepared Status and Tracking Documentation (e.g., progress reports, team updates, status requests, and resolved issues lists)
• Extensively Involved in User Expectation Management (Business understanding, Cross Functional coordination. Internal Consulting and Partnering IT Best Practice
• Assisting Project Managers/ Product Managers with Scope Definition, Cost/ Benefit Analysis, and Project Plan. Provide analysis work estimates.
• Involved in Conflict Management, Negotiation, Facilitation, Presentation and Demonstration.
• Managing Vendor and setting up guidelines on the process to be followed by vendors
• Exposure in CMS (Cash management Service), Clearing Operation(Outward/Inward), Vault Management

Confidential

Project Leader

Responsibilities:

• Conceptualizing, planning, implementing and monitoring of winning business strategies to drive growth in business volumes for Arvind Products in Mumbai
• Exploring new markets to source fresh business opportunities
• Managing inventory of various items and arranging replenishments in line with consumption pattern thereof
• Streamlining transportation activities and concluding long term transportation contracts on most reasonable terms.
• Arranging distribution of products across different locations with systematic order processing to ensure deliveries as per schedule
• Ensured implementation of ‘5s’ practices in warehouse management
• Ensuring strict adherence to client requirements