SUMMARY

• Seasoned IT professional with 12 years of SAP (SD, CRM, ABAP, MM,SRM, IS - Utilities, Netweaver and Convergent Charging), IT leadership, program management/Solution Architecture and consulting experience, including; large scale system design and implementation, program / project management office development and execution, package selection and implementation.
• Strong experience in leading SAP teams. Managed sap functional core modules such as configuration activities, business Process Mappings, business Process Design, Functional Specifications, Functional/Technical Testing.
• Extensive experience as Lead consultant supporting ECC, CRM, IS-Utilities and SRM. Lead the team responsible for designing, developing and supporting the SAP RICEFW (Reports/Interfaces/Conversions/ Extensions/ Forms/Workflows) objects.
• In-depth knowledge in SAP Quote to Cash (QTC) processes, Credit memo and Debit memo, Organizational Units, Master data, Partner functions. Configuring Sales/Delivery/Billing Document types, Item Categories, Schedule Line Categories, and Copy Control for various scenarios.
• Expertise in Variant Configuration including variant class, class types, characteristics, Pricing conditions and Bill of Material (BOM) and object dependencies.
• Extensive experience in complex SKU creation process, configuration profile and material classes and characteristics.
• Techno-Functional expertise in SAP CRM in configuring sales cycle (lead, opportunity, quotation, contract, orders, delivery and billing), CRM middleware (middleware setting and troubleshooting) and configuration of WebUI (Navigation Area, Work Centers, and Authorizations).
• Exposure to SAP’s Billing and Revenue Innovation Management (BRIM) solution - SAP Convergent Charging, SAP Convergent Invoicing.
• Demonstrated success in providing technical and team leadership in areas of ABAP including ALE/IDOC, LSMW, BAPI’s, BADI’s, Enhancement framework, Forms, Reporting and data migration.
• Senior Principal Level Business Workflow architect. Extensive experience in performance tuning. Extensive experience in advanced ABAP areas like Object Oriented Programing (OOPS), BSP’s and CRM Web-UI.
• Extensive experience in solution architecture and solution design following SAP best practices for customized, complex multi-system integration, unique blend of technology knowledge across SAP/Non SAP.
• Conducting Design workshop sessions with the end users to identify Fit/Gap analysis and creating RICEF inventory for to- be process.
• Creation of solution design documents, Prototypes, evaluating alternatives for solution and responsible for reviewing documents created by other consultants

TECHNICAL SKILLS

• SAP QTC (SD)
• SAP Supply Chain Management ( SCM )
• SAP CRM 7.0
• SAP ABAP (All versions of SAP including 4.6C 4.7 5.0 and ECC 6.0)
• SAP SRM 3.0
• SAP IS Utilities
• SAP PI
• Convergent Charging 4.0 ( BRIM )
• Technology ( ETE process from ordering
• Usage metering and Billing )
• Life science
• Communication
• Utilities

PROFESSIONAL EXPERIENCE

Confidential, San Rafael, CA

Solution Architect/Scrum Master

Responsibilities:

• Understand business processes and needs to build better solutions.
• Liaison to business and top management and understand business needs and retrofit them in SAP environment. Discuss system limitations and provide alternate approach to achieve.
• Set up SKU’s (Stock Keeping Unit) using automation process, create BoM, Object Dependencies, and variant configuration. Create classes and characteristics.
• Decide best workable approach for integration between SAP ECC and convergent charging.
• Set up new item categories, billing plans; create sales deals and condition records to provide percentage base discounts.
• Decide best workable approach for integration including ALE/IDOC, BAPI’s, Web services and Business workflows.
• Configure and Customize SAP Convergent Charging and Convergent Invoicing on Usage based Service Contracts.
• Performed unit and regression testing on pricing routines, requirements, custom pricing rules/routines in end to end Order to Cash cycle.
• Coordinated the testing and regression testing of all Global changes that may impact the existing processes for the areas of SD, MM and FI.
• Monitor development defects. Provide input to drive process improvements as necessary.
• Accountable that the new SAP environment is properly inserted in the application landscape and works together with the existing SAP environments and other applications.
• Coordinated Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Helped the product owners to come up with set of stories for better understanding for estimate and development.

Confidential, Commack, NY

SAP CRM Lead

Responsibilities:

• Analyzed business case, high level business requirements and future growth plan with key stakeholders.
• Reviewed estimates for blueprint for each business work stream and validated estimates with our proprietary "SAP Estimate Validator".
• Provide detailed project scope and sizing of the projects so appropriate resource is allocated.
• Weekly development meeting with the team to monitor progress.
• Act as an architect to provide best possible approach for the implementation.
• Developed tested and deployed for majority types of RICEF objects including ALE/IDOC,BAPI’s, business workflows, web services, enhancements ( User exists, BADI’s ), Object oriented ABAP ( oops ), CRM Web-UI to meet project goals.
• Configure, Extend and Troubleshoot middleware objects (CRM Middleware).
• Collaborate with various technology leads including Informatics, SFDC-Veeva, SAP BI-BW and SAP-ECC to understand system limitations and follow optimal approach.
• On-board, release resources as per project need. Hire, retain and mentor strong team members.

Confidential, NJ

SAP Team Lead

Responsibilities:

• Designed and customized workflow for Master contract change, Purchase order change, and Vendor master change.
• Developed and configured the Partner Profiles for various customers.
• Involved in EDI configuration. EDI configuration includes Output type, Condition Tables, Output Determination Procedure, Message Control Data, and Port Definitions.
• Created user exits to populate the values for the extended segment type of the IDOC Type.
• Configured EDI Outbound: 840(RFQ), 850(PO), 860(PO Change), 843(Quotation), 856(Shipping Notification) and 810(Invoice). Inbound: 850(Sales Order Confirmation).
• Migrated Vendor Master Data and Customer Master Data from Legacy system to SAP R/3 using LSMW with the aid of Batch Input Methodology.
• OSS note for security logon issue. Managed interactions with SAP teams.
• Designed and developed adding additional fields for standard Contract, Sales order screen and handled the processing through Enhancement framework BADI.
• Implemented BADI through Enhancement spot for automatic creation of indirect purchase order from purchase requisitions.
• Solution design for various SAP Workflows and integration with third party non-SAP systems.
• Lead team of 10 resources including developers and testers.
• Designed templates for PMO for various project activities like RFP’s, Requirement gathering, functional and technical specifications.

Confidential

SAP Team Lead

Responsibilities:

• Designed, developed and troubleshoot for Vendor Invoice Management (VIM), OPEN TEXT and various workflow related issues.
• Worked on integration with SAP and non-SAP systems. Developed IDOCS schema, coordinated with SAP PI teams to discuss mandatory fields and cardinality. Developed and designed custom BAPI’s and extended standard ones.
• Designed and developed contract and order validation web service and Proxies.
• Involved in EDI configuration for Outbound and Inbound documents for SD, MM and FI.
• Configured the standard IDOCs exception handling workflows.
• Creation of solution design documents, Prototypes, evaluating alternatives for solution and responsible for reviewing documents created by other consultants.
• Redesigned existing objects, performance tuned them. Many background job reports can then be executed at runtime.
• Developed an interface to send the DSD Delivery information from SAP to depot depository once PGI is done. Created Custom IDOC and Message Type for this interface.
• Managed Stakeholder involvement and provided quality assurance review off key deliverables to ensure an appropriate level of client satisfaction.
• Onsite coordinator for team of 7 consultants. Lead discussions with business users, designing complex interfaces, prepared design documents and technical specs.

Confidential

Lead Consultant

Responsibilities:

• Worked on SRM3.0 workflow related issues and other SRM related technical issues.
• Various project related quality issues like internal audits, issue tracking, preparing templates for various technical documentations.
• Developed workflow related to shopping cart, purchase requisition.
• Worked extensively on agent determination using BADI’s. Zero step workflow, N step workflow.
• Developed organizational structure, business rules, agent determinations.
• Deadline monitoring, escalation and notification via mail. Shopping card notifications. Various PO and PR related workflows.
• Developed User Exits, Business Add-ins, Enhancement Framework and BAPI.
• Migrated Master data from Legacy system to SAP using LSMW with the aid of Direct Input Programs and Batch Input session.
• Maintaining ports in the IDOC adapter in XI and display IDOC XML message using IDX1 and IDX5 and monitoring IDOC in WE05, IDX5.

Confidential

Module Lead

Responsibilities:

• Mainly involved on CS and CSM module working as a technical module lead. Preparation of technical specs template, coding standard documents, naming conventions documents.
• Complex workflow configuration. Troubleshooting and development. Exception handling and email notification using workflows.
• Design and development of Intercompany Data Exchange (IDE) configuration. Developed COMEV and COMPR objects.
• Switch document screen enhancements, user exits and BADI’s. Worked extensively on MOVE-IN/OUT workflow developments.
• Worked on screening and validation for switch document creation.
• Development of IDOC schema for various CS processes, discuss with XI team, explain them mandatory fields and cardinality.
• Coordination with SAP CRM team for data exchange.
• Weekly development meeting with the team to monitor progress.

Confidential

ABAP Developer

Responsibilities:

• Understanding the Functional and Technical specifications of the object to be developed.
• Customized workflow for Master contract change, Purchase order change, and Vendor master change.
• Developing Custom Reports as per the Technical specifications.
• Developed smart form and its print program for SDA packing list; customs invoice form.
• Developed material inventory report, material changes report, customer changes report, contract end-date exception report in ALV as per client requirement.
• IDOC monitoring.
• Using Standard BAPI Interface in LSMW to upload Sales Order records from legacy system data.
• Involved in EDI configuration. EDI configuration includes Output type, Condition Tables, Output Determination Procedure, Message Control Data, and Port Definitions.
• Developed an interface that creates inventory movement & sales document for the returned products that were re-distributed to thrift store. This is done using EDI.
• Implemented user exits to block invoices for unplanned delivery cost when it goes above specified limit.
• Developed dialog program for maintaining sales representative in service management.
• Developing the Sap Scripts.
• Development of BDC.
• Involved in AMS activities like ticket management in Remedy, scope document creation. Monitor SLA’s and KPI’s.
• Involved in peer review, technical spec review.
• Work with functional consultant for bug fixes, incident ticket and change request estimations.
• Developed an interface to upload Vendor invoice with tax information based on the tax code in the file in EDI.
• Worked on Label Printing, Barcode Printing, and Converted forms into PDF format.

Confidential

ABAP Developer

Responsibilities:

• Customized workflow for Master contract change, Purchase order change, and Vendor master change.
• Developed an ALV report to show the list of the purchase order for a selected plant.
• Developed an ALV report program to list material quantity, cost, and value, as an inventory report for all inventory, at the storage location level.
• Developed smart form and its print program for purchase order; customs invoice form.
• Modify the standard time approval workflow to in corporate two level supervisor approvers. Customized the business object according to the client specification and maintained the positions in the organization structure.
• Designed and developed the user exit to set the ship-to party as sold-to party for determining Customer Material, Delivery plant.
• Troubleshoot bug fixed, Job monitoring.