Release\PMO Analyst Resume Uniondale, NY - Hire IT People

SUMMARY

Motivated and versatile individual, extensively experienced in the Project Management and Information Technology fields.
Excellent reputation as an easy - going, detail-oriented worker with proficiency in communication and project management.
Seeking a position that will further utilize my knowledge and skills.
Plan, execute, and finalize projects within constraints of delivering on time, within budget
Scope objectives, including acquiring resources and coordinating efforts of team members in order to deliver projects according to plan.
Identify, effectively communicate, and resolve project issues and risks.
Develop risk mitigation plans. Effectively communicate project status to project stakeholders.
Coach, mentor, and motivate team members, influencing them to take positive action and accountability for assigned work.
Scope of responsibilities includes implementing stakeholder requirements for database design and validation.

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Confidential, Uniondale, NY

Release\PMO Analyst

Responsibilities:

Responsible for managing the full software delivery of trading and risk management solutions.
Day-to-day operations typically included the simultaneous tracking of numerous requirements, time lines, and deliverables, as well as a significant correspondence and interaction with individuals in a fast paced environment.
Started out managing ten clients and within four months grew to managing 44 clients.
Promoted within six months to manage and revamp Confidential ’s enhancement process.
Sound knowledge of project management approaches, tools and phases of the project lifecycle SDLC.
Resolved conflict with interfacing departments and made decisions regarding complex CM issues.
Created detailed instructions of daily Document Control tasks and CM processes for both internal and external use.
Ability to work effectively at all levels in an organization.
Creative and innovative thinker, with excellent communication skills bringing energy, enthusiasm and leadership to problem resolution.

Confidential, New York, NY

Application Support Consultant

Responsibilities:

Received training on various SQL and RDBMS technologies, including: Oracle SQL
Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.
Working as consultant in an infrastructure support role for clients, including project management and 3rd line of support within the financial sector.
Produced custom reports using basic SQL query techniques for internal and client reporting.
Providing support to a large user base of 200 users including senior managers and directors.
Train and support users on installed software.
Assist in design/modification of business rules for software.
Installed software packages; data conversion; and package maintenance.
Contributor in implementing disaster recovery plans for clients and internal systems.
Owned and managed the incident response process, and was able to escalate problems to appropriate engineering teams, while adhering to SLAs.
Developed and maintained technical support documentation, in doing so, worked with counterparties to ensure day-to-day operations are sufficient.
Perform post release testing after application upgrades and/or releases for Change Management.

Confidential, White Plains, NY

Release Engineer

Responsibilities:

Sound understating of financial services (FX, SWAPS, EQUITIES, Trading knowledge), that have been demonstrated in technical problem solving efforts.
Coach, mentor and lead personnel within a technical team environment.
Ensure Service agreements are met, and changes made to systems and applications cause minimal impact to the business.
Interacted with other department personnel to create procedural methods to solve technical issues.
Acted as a liaison between users/traders, external customer support, and other technology groups (Product Development, Development and Engineering), plus work with various technology teams to lead problem resolution.
Provide excellent documentation and knowledge in the functionality and operation of critical applications.
Good understanding of the SDLC process.
Present periodic Dashboard reports on the current program, future opportunities and client issues.