SUMMARY

• 7+ years of Experienced Product Manager and Business Analyst with a demonstrated history of working in the alternative industries.
• Experience understanding of development and implementation process in all phases of a project Analysis, Inception, Elaboration, Construction, and Transition.
• Experience in capturing data requirements, data analysis & data mapping for client feeds and Databases.
• Extensive knowledge in SDLC Processes like Waterfall, Agile (Scrum), RUP and Iterative methods.
• Excellent conceptual and technical skills to create Business Requirements Document, Functional Specifications Document, Process Flow Diagram, and Detailed Design Document.
• Advancing in all areas of software development including client interaction, requirements gathering, analysis and teleconferencing with the client during the progress of the project.
• Experience in guiding the team and organization on how to use the best development and implementation practices and values.
• Well accustomed to different phases of Software Development and Testing.
• Substantial experience in core areas of software applications including Functional and Analytical Performance.
• Comprehensive knowledge of Software development lifecycle and quality assurance.
• Gained knowledge in creating functional reporting documents like market research, Analysis reports, Business reports and growth reports.
• Accustomed to Project management tools, Enterprise resource planning, Education Management Systems, open source and more.
• Well versed in guiding the team on self - organizing to fill in the gaps left in the development frameworks.
• Creating test plans, data and scripts, performing testing, planning and facilitating system, integration, and user acceptance testing (UAT).
• Use Jira, Rally and project management tools track and monitor backlog status and delivery.
• Very fluent in creating Release Notes using Confluence, upload project artifacts to SharePoint.
• Working with the client to develop and document system requirements.
• Developing user cases and creating system documentation.
• Participating in system test activities, delivering end-user training and participating in the ongoing improvement of systems, standards, and methodologies.
• Standard development techniques such as OOD, SDLC.
• Experience in defining test plans and reporting testing status to the management.
• Strong analytical problem-solving skills and customer focused attitude desired to interface directly with the end user clients.
• Gather data, generate data, evaluate and analyze competitor’s data and approach toward continuous improvement and help the company to grow.
• Strong Microsoft skills and lead project scheduling and baselines.
• Ability to translate requirements into data processes to solve the project issues or needs.
• More focused on the need of the project rather than wants of the project.
• Processes aptitude to quickly understand work processes and flows in various department and operating units.
• Comfortable with fast paced environment and changes priorities.
• Ability to present, discuss, analyze and iterate the BRDs, SRDs, FRDs accurately to both technical and non-technical stakeholders and project team.
• Responsible for identifying business editorial and product opportunity, challenges, and trends.
• Additionally, help to established standard operating procedures to control the risks.
• Most important task is to research continuously to find develop beneficial new techniques.

TECHNICAL SKILLS

Operating Systems: Windows, Linux, Ubuntu

Database Tools: Microsoft Azure, Visual Studio, Oracle, SQL, SSIS, Informatica, SSRS, MicroStrategy

Learn Courses / Basic Skill: GitHub, the Command Line, Introduction to JavaScript, Python, Ruby, HTML, PHP, SQL, Selenium, Jira, MSBI, Informatica, SSIS, SSRS, Karma, Agile Software Development

Specification Tools: Open sources like SAP, Business Intelligence, Critical Thinking, Problem Solving, Project Management System, Management Information System, Enterprise Resource Planning

Multimedia Tools: Abode Suite, Adobe Photoshop, Dreamweaver, 3-D Studio MAX, Flash, CorelDraw, Adobe Illustrator, Director

Self-Learning: PMI-PMP, PMI-ACP, MSBI, Informatica, Micro-Strategy, UI/UX development

Methodologies/Processes: SDLC, RUP, Agile, Waterfall, UML, Prototyping

Modeling Tools: Visio, Lucid Chart, Enterprise Architect, Axure, Balsamiq, ER Studio

RDBMS: SQL Server, Oracle, Microsoft Access, DB2

Languages: SQL, PL/SQL, XML, HTML

Other Tools: MS Project, Rational Requisite Pro, Case Complete, Salesforce CRM

PROFESSIONAL EXPERIENCE

Confidential, GA

Project Manager/Business Analyst

Responsibilities:

• Working on a SaaS-based health management system for home health care agencies and medical providers.
• Conducted research and performed business/data analysis, gaining a proper perspective on business analysis and quality assurance methodologies.
• Planned and designed material which is adopted by the company.
• Assisted with administrative tasks such as developing user guide, business presentation, writing, review, and test queries, and was given increased responsibilities and recognition for a job well done.
• Learned and assisted the team to comply with the HIPAA compliance, privacy rule to protect the integrity of protected health information (PHI).
• Active role in ensuring that the organization complies with the HIPAA regulations, HITECH Act covering the security and privacy of the confidential health data.
• Take an active role in the SDLC methodologies for improving the quality of the software and overall development processes.
• Consolidate health data across Electronic Health Record (EHR systems) and interoperability for the healthcare provider and government administrators.

Environment: SDLC, Agile, Waterfall, UML, Prototyping, Visio, Enterprise Architect, Azure, SQL, VS Code, GitHub, Node.js, Visual Studio, Jira, Lucid chart, Office 365, Unit testing, Testing Code, QA testing code, Angular, Jasmin Karma, Customization and development, Reporting, Business Analysis, Product Development, Documentation, Reporting, Team building.

Confidential

Project Manager

Responsibilities:

• Worked closely with SAP Functional Specialists to deliver, maintain, troubleshoot and enhance SAP functionality.
• Involved in testing new interfaces to ensure the system workflows are implemented and interacting with end-users to make changes as per the request and obtaining feedback.
• Write programs such as forms, specifications, and interfaces to meet the business requirement. Meeting the clients and discussing the project in depth.
• Design, Develop, Build, Test and Deploy SAP technical/functional solutions.
• Tasks involved planning, deliver and administer system configuration and documentation.
• Gained experience by using SAP technologies to solve the complex business problems in the areas of finance, operations, human capital, customer, and governance, risk and compliance and more.
• Assisted Scrum Master and Product Owner and managed product backlog, document Epics, write User Stories and manage work items by sequencing and prioritization to fit into active Sprints.
• Extensive experience in managing project requirements, which includes requirement gathering, conduct analysis, manage Change Control and assign business priority to requirements.

Environment: SAP Functional and Technical, SAP FICO, SAP ABAP, PHP, Microsoft Office, Analytical tools, Business Analysis, Reporting, Requirement gathering, Data Integration, Data Mapping, Access, Database Management, Technology Change, CRUD, Problem Solving, Strategic thinking, Workflow and customization, Development and Reporting.

Confidential

Project Manager/Business Analyst

Responsibilities:

• Primary responsibilities were to manage expectations and to develop business solutions for the organization.
• Involved in identifying new IT potential business and in maintaining a fruitful relationship with clients.
• Learned the skills to do market research for groups and individuals needs for sourcing the IT-enabled services.
• Gained experience in skills of creating effective business plans and improve customer satisfaction.
• Successful in achieving a business goal.
• Maintain proper long-term relationships with clients.
• Learned the skills to enhance client retention and new sales through referrals and references.
• Identify and develop new and existing referral sources to build successful referring relationships.
• Actively identify and generate prospects through strategies focusing on target markets.

Environment: Management Information systems, CRM, Business Planning, Business proposal planning, Budgeting, Contract Negotiation, Data Loader, Microsoft Office, Workflow and approvals, Documentation, Customization of objects, Web Development and Web Services, Data Management Integration, mapping, Marketing and Business Process Management, Project/Product Management, Customer Service, Problem Solving, SEO, Data modelling and Integration, Upgrade services module, CRUD, Validation rules.

Confidential

Business Analyst

Responsibilities:

• Consultancy includes providing the best solution in the form of custom software after analyzing the user’s needs and problems.
• Custom software also includes made-to-order software based on orders from specific users.
• Also, included are writing of software of any kind following directives of the user’s software maintenance, web-page design.
• Having various management skills and gained experience in aligning and fine-tuning department responsibilities and working on task how to present a company to a broader market.
• Business management skills to negotiate with demand and supply and to understand any legal matters that can matter during business.
• Understanding and following the financial needs of the company and coordinating all these areas into a "from Concept to Reality “cohesive action plan for the group.
• Developed, Co-coordinate, and implemented business plans to meet growth objectives.
• Learned to manage business process management demand and supply tools to establish relationships with clients.
• Research new market potentials, clients and learned to negotiate contracts.

Environment: Management Information systems as CRM, ERP, POS, EMS, LMS, HCMS, HRM, ASP.Net, VB Studio, Microsoft Office, Workflow and approvals, Documentation, Customization of objects, Web Development and Web Services, Data Management Integration, mapping, Testing, HTML, SQL, PHP, Oracle, Marketing and Business Process Management, Project/Product Management, Reporting.

Confidential

Business Development and QA Consultant

Responsibilities:

• Some of the primary duties include brainstorming with another group/teams (locally and remotely) to outline the scope of the project development, review project requirements, and approve time frames.
• Worked well with client / other company managers to oversee the progress of the project.
• Established some strong leadership skills to motivate staff members and come up with innovative solutions for day to-day development issues including managing client accounts and executing project objectives.
• Well versed in an office environment to write reports, review business processes, and communicate with group/groups.
• Involved in identifying new IT potential business and in maintaining a fruitful relationship with clients.
• Learned the skills to do market research for groups and individuals needs for sourcing the IT-enabled services.
• Proficient with office/document processing applications/tools for business documentation.
• Complete research and analysis to assess products and identify competitors.
• Learned to use statistical functions to reach company goals within a given time frame.
• Maintain proper long-term relationships with clients.
• Learned the skills to enhance client retention and new sales through referrals and references.
• Identify and develop new and existing referral sources to build successful referring relationships.
• Actively identify and generate prospects through strategies focusing on target markets.

Environment: Business Process Management, Project/Product Management, Reporting, Management Information systems, Business Planning, Business proposal planning, Budgeting, Contract Negotiation, Data Management and Development, Microsoft Office, Workflow and approvals, Documentation, Customization of objects, Web Development and Web Services, QA Testing, mapping, Sales and Marketing and Customer Service, Problem Solving, SEO, Data modelling and Integration, Upgrade services module, CRUD, Rules and Regulation.