SUMMARY

• Experienced hands - on technical manager offering over 14 years of expertise in leading all phases of diverse technology projects
• Excellent Technology Skills; Technically leading the software projects through all stages of the project life cycle, including responsibility for capturing of the requirements, project design, project development and acceptance testing. Also providing technical consultancy to requirements team and participate in business development efforts including proposals, development plans, and presentations, as directed.
• Expert in agile and waterfall project management methodologies;Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Business strategist;Planning and manage multimillion-dollar projectsaligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

TECHNICAL SKILLS

Programming Languages: MS .Net, ASP.NET, C#.Net, J2EE, JSP, Struts Framework, Hibernate, Servlets Java-Beans, Java Script, JDBC 2.0, XML, XSLT, and UML

Databases: DB2, Oracle 9.i/10g/11g, MS SQL Server 2005/2008/2012.

Operating Systems: Windows 7/2003/2008/2012 , Unix, Linux

Software/IDE: MS Visual Studio .Net, WSAD-5.0, Visual Age For Java, JDeveloper, Eclipse.

Enterprise Apps: MS IIS, Websphere App Server ver 6.1,Weblogic-4.5, Oracle9iAS, Tomcat-4.1 MS SharePoint 2007/2010

IS Methodologies: Agile, SDLC, PMLC and ITIL

Designing Software: Rational Rose, Microsoft Visio

Domain knowledge: Healthcare, Logistics and Hospitality

PROFESSIONAL EXPERIENCE

Confidential, CA

SR IT PROJECT MANAGER

Responsibilities:

• Responsible for UI re-design of external and internal online web applications.
• Direct and manageprojectdevelopment from beginning to end.
• Web marketing: Managed several main pages on the website including content updates and page analytics.
• Customer relations management: Spearheaded the initiative to utilize our social media channels as a customer service platform, and served as the main point of contact for customer service inquiries via Facebook and Twitter.
• Evaluate client briefs; developprojectmanagement strategies.
• Outline resource needs and team structure.
• Monitor and manage day-to-day activities of assignedprojects.
• Manageprojectscope, schedule, budget, assets andprojectorganization.
• Plan and prioritize resources acrossprojectsbased on scope, goals and fluid needs.
• Provide delivery and technical oversight across multipleprojects.
• Establish and maintain strategic relationships with vendors and partners.
• Select and monitor teams and resources- allocating resources as needed.
• Ongoing resource management (when applicable) of live sites/systems
• Defineprojectscope time to time, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scaleprojectplans and associated communications documents.
• Translated business requirements into functional requirements and approaches for developers.
• Handling 3rd party vendors for best UI/Interactive Designs as per customer demand.
• Managing the Testing QA Team.
• Provided management support to the offshore End-to-End integration/ Regression Test Team.
• Conducted presentations on the product development process andprojects, representing the business unit at sales meetings, customer meetings and cross-organizational internal meetings
• Effectively communicateprojectexpectations to team members and stakeholders in a timely and clear fashion.
• Develop best practices and tools forprojectexecution and management.

Confidential, CA

TECHNICAL SERVICE MANAGER

Responsibilities:

• Responsible for successful facilitation and documentation of the business and functional requirements working closely with the business user community
• Developed project plans, schedule, and budget guidelines; delegated tasks to twelve internal and contracted technical teams in Java platform, reviewed status reports, and tracked project progress
• Managed all related sub-projects, including a web portal interface and mobile device development integration
• Analyzed and customers' business process flow and determine how to best meet their business objectives
• Conducted gap analysis between operational processes and software functionality
• Conducted weekly meeting with stakeholders to assess project progress and plan next steps
• Identified network, software, and hardware upgrades needed to support the new application and future organization unit growth
• Defined project success criteria and disseminate them to involved parties throughout project life cycle
• Built relationships with key internal and external clients
• Developed and strengthened relationships with technology and systems companies
• Improved quality control procedures which reduced errors and improved efficiency
• Planned and scheduled project timelines and milestones using appropriate tools
• Directed the development of company's award-winning web site and Internet; created portals and online selection tools
• Communicated with management, developers, analysts, product managers and technical support specialists on product issues
• Served as key technical resource to staff to resolve issues, ensuring on-schedule project progress
• Used UML, Case Diagrams, and Microsoft Project 2003/2007 for case scenarios and documentation

Confidential, CA

ASSISTANT TECHNICAL PROJECT MANAGER

Responsibilities:

• Managed projects thorough all the phases from initiation, planning, executing, monitoring and controlling, and closing
• Worked with enterprise sponsors and stakeholders to initiate and manage several medium and large projects
• Created project plan baseline by analyzing current documents and set up benchmarks on achieving deliverable
• Developed comprehensive communication plan and oversaw transition to support to ensure a seamless deployment
• Directly responsible for the recruiting, management, and career development of project staff
• Manage a team of developers, QA Analysts, Business Analysts as well as contract workers and an administrative group
• Coordinated, approved, and tracked all project related expenses including hours, materials and services
• Provide project leadership to employees including budget control, production timetables, status reporting, client/project team coordination, risk analysis and quality assurance
• Analyzed project risks, developed risk management plan and mitigated subsequent issues
• Continually seek opportunities to increase customer satisfaction and deepen client relationships
• Worked closely with internal and external customers to develop software solutions using Agile methodologies, and oversee the design, development, and testing, and troubleshooting of applications
• Worked with product owners as a ScrumMaster in agile methodology for the Software as a Service offering during development phases
• Coordinated across all departments and disciplines to ensure timely and quality product and service deliverables to the project
• Standardized policy and process documents related to Software Development Life Cycle (SDLC) project management
• Worked as Hands on developer and tester in developing and executing project and software development frameworks in Java, .NETand Oracle platforms
• Coordinated development of training courses and materials

Confidential

Responsibilities:

• Collaborated with client and Subject Matter Experts to identify business requirements (warehouse processes) and implementation objectives.
• Managed technical platform implementations and integration with third-party software.
• Supervised software installation, system configuration, and testing at client locations.
• Knowledge sharing with offshore team on daily bases to keep whole project team in sync.
• Configuration of Yantra as per the Warehouse requirements.
• Handled post production issues.

Confidential

Responsibilities:

• Involved in Requirement Analysis (Reverse Engineering of present application, developing use cases, communicating with the client for understanding the application on day-to-day basis).
• Oversaw requirements-gathering and proposal, which won the follow-on work for company.
• Work with team in construction of converting to web based application based on J2ee environment.

Confidential

Responsibilities:

• Involved in Requirement Analysis (Reverse Engineering of present application, developing use cases, communicating with the client for understanding the application on day-to-day basis).
• Oversaw requirements-gathering and proposal, which won the follow-on work for company.
• Work with team in construction of converting to web based application based on J2ee environment.

Confidential

Responsibilities:

• Involved in Requirement Analysis (Reverse Engineering of present application, developing use cases, communicating with the client for understanding the application on day-to-day basis).
• Oversaw requirements-gathering and proposal, which won the follow-on work for company.
• Work with team in construction of converting to web based application based on J2ee environment.

Confidential, OHIO

SYSTEMS ENGINEER

Responsibilities:

• Understanding the Requirements of the integration with Provider solutions to Payer systems
• Added new WEB-SERVICES in to the application to expose Provider / Member Search and Claims
• Worked on Websphere App server- Profile Setup/ Data Source /Bus config/ Deployment
• Extensively used SOAP UI tool to develop and test all the new WEB-SERVICES.
• Built Proto-objects and schema XSDs and Object factory as part of constructing WEB-SERVICES.
• Built a sub-projectfor Dynamic Data Entry (DDE) in to the solution without GUI.
• Embedded the License Key verification for all the services developed.
• Built a bunch of business rules in the TransactionmanagerApplication to process the claims.
• Translating the Claim Request from Provider format to 837 XML format and then FACETS Claim format with multiple layers in theJavasolution using DOM parsing.
• Responsible for Building, Deploying and Read me file for each Change Pack Release.
• Exception Handling, SOAP fault messages, exceptions. Bug fixing.
• Defect tracking tools - Team Track, Mashups for logging the status of the tickets in release.
• Involved in Product Design meetings and implementation to GEDI (Gateway EDI, St. Louis, USA )

Confidential

SOFTWARE ENGINEER

Responsibilities:

• Managed, designed, developed, troubleshoot, implemented, and maintained software projects for the organization's unit
• Participated in all the levels of Software Development Life Cycle (SDLC) in Object Oriented Methodology
• Programmed high trafficked websites with the knowledge of Web Programming languages (Java, PHP, Perl, XML, JavaScript, Ajax, jQuery) in Object Oriented manner, Server Operating Systems (Unix/Solaris, and Windows), Database servers (MySQL, SQL), and Web Designing languages (HTML, XHTML, CSS)
• Used MS Project and UML to manage all web related projects and timetables
• Maximized functionality, efficiency, and report management of the underlying databases (MySQL, Oracle, SQL servers) for administrative purposes for the staff
• Designed database structure through table normalization, query optimization, check and repair tables, check for overload, generate emails on condition of the server
• Monitor professional trends in web/internet/portal technologies and make recommendations such that services and resources are kept up to date with current practices and professional standards
• Work with Web Team to ensure consistency, accuracy, accessibility and ease of navigation throughout the web site