SUMMARY

• Around 10 years of exp. As business analyst Agile scrum master Highly, accomplished Project Management Professional and Certified SCRUM Master with a verifiable track record of managing complex IT projects and exceeding expectations.
• Experienced in clarifying business requirements and designing process improvements to increase productivity and reduce costs.
• Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.
• Recognized project management skills, consistently delivered complex, large - scale projects on time and within budget.

TECHNICAL SKILLS

Languages: C, C++, Java, SQL.

Data Base: MS Access, Oracle (SQL Series), DB2

Methodologies: Agile, Waterfall, Scrum, RUP, SDLC

Reporting Tools: Crystal Reports

Operating Systems: Windows95/98/2000/XP/Vista/7

Software: MS Office Suite (Word, Excel, Access, Project, PowerPoint & Outlook), MS Visio, Rational Rose, Rational Requisite Pro, Adobe Acrobat, MS Office FrontPage

Performance Testing Tools: Virtual User Generator, Load Runner

Processes/Technologies: Rational Unified Process (RUP), Waterfall, UML & Microsoft SharePoint 2007

Automation Tools: DOORS, Requisite Pro, Win runner, QTP, Quality Center

BI Tools: TableauDesktop 10.x/9.x/8.x, Business Objects, OBIEE TableauServer 10.x/9.x/8.x

PROFESSIONAL EXPERIENCE

Confidential, New York City, NY

Senior Agile Coach and Consultant

Responsibilities:

• Recommendations to leadership to restructure teams for higher accountability of roles, lower redundancy as well as increased agility
• Scaling of processes and practices for early identification of risks to manage inter-team dependencies and deadlocks as well as implementing collaboration models and tools between distributed teams as well as with end customers
• Adoption of Continuous Delivery and integration, Improved Estimation and User story practices, Refactoring for better performance and maintenance of code base and other such engineering practices
• Identifying areas for waste reduction, influencing behaviors to work in a Lean-agile way through structured frameworks such as Value-stream mapping, Kanban, Scrum and other practices.

Confidential, Charlotte, NC

Agile Project Manager/ Scrum Master

Responsibilities:

• Responsible for overseeing Business transformation projects requiring broad skill-sets including behavioral change management, process improvement, custom solutions development, architecture, operation support, and PMO.
• Have successfully planned, developed and executed a series of agile projects to create dashboards, basic analytics, and predictive analytics to enable Midstream to transform itself from a world of isolated, mostly static metrics to a real-time data-driven analytic tools supporting operations excellence.
• Managed project scrum teams and provided coaching to the teams to implement Agile project management methodologies involved in delivery of various IT software development and implementation projects for an Oil and Gas upstream, and midstream.
• Coordinated development and implementation of large technology transformation projects from start to finish utilizing project management methodologies including PMLC, SDLC, Scrum, Kanban, Agile, PMI and ITIL.
• Guided product owners to maximize return on investment through coaching on product backlog management including prioritization and acceptance criteria
• Developed and implemented seamless communication strategy and performed as central point of communication for core team members, management, business partners and other stakeholders.
• Established schedule and process for product/iteration demo's and facilitated across scrum teams, and the Scrum process (daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives)
• Coordinated with the solution development lead, functional project managers, and product owners to do sprint and release planning for the solutions.
• Coordinated with other teams to identify risks and to clear roadblocks Manage defect backlog including working with product management to prioritize and defer defects using JIRA.
• Maintained platform backlog (non-project technical debt, refactoring tasks needed etc.) and track work against those tasks.
• Prepared and conducted periodic project status reports to update project governance teams and executive Management regularly on progress, risks and issues using Project Management Tool (Rally).
• Prepared monthly project status updates and capital forecasts per established processes using Clarity PPM tool. Scrum Master

Confidential, Louisville, KY

AGILE COACH

Responsibilities:

• As Agile Coach for this insurer, responsible for coaching and mentoring business/ITresources, includingScrum Masters, Product Owners and executives to leverage agile principles, practices and frameworks to deliver high value business capabilities
• Served as subject matter expert on Agile frameworks (Scrum, Kanban, etc.) and scaling agile development (SAFe)
• Worked with program leaders to drive definition and refinement of the program backlog
• Established program level cadence and drove program level ceremonies (e.g. PI Planning, Scrum of Scrums, & release train retrospectives)
• Assessed maturity of team and organization and coached team to higher levels of maturity
• Conducted User Story Workshops and trained Team Members on how to effectively write User Stories
• Educated teams on Agile best practices. Some including: time-boxing, code/design reviews, architectural spiking, technical debt reduction and Agile metrics
• Provided hands-on coaching for teams in aspects of scrum (e.g. facilitating daily stand-up sessions, sprint planning, sprint demos, retrospective meetings, backlog refinement, iterative development, managing flow, calculating velocity, & limiting work in progress)
• Lead teams in use of JIRA and how to maximize use of the tool along with being a JIRA Administrator
• Delivered Agile training classes in areas such as: Agile 101, Scrum Master Training; Product Owner Training; JIRA Training; Confluence Training; Agile Test Management Training; and User Story Workshops.

Confidential, MD

AGILE COACH/ SCRUM MASTER

Responsibilities:

• Oversaw IT Projects for this Fortune 500 Company whose sole focus is construction and mining
• Fulfilled the role of Agile Coach/ Scrum Master by leading multiple teams through the Agile/SCRUM process in the delivery of mission critical, customer facing, enterprise software development projects
• Wrote, presented, and implemented policies for project initiation, requirements gathering, risk management, scope definition, schedule management, cost management, and project life cycle for IT software development projects
• Planned IT infrastructure application implementation and product enhancement activities in collaboration with the business. Leveraged business and technology understanding to effectively deliver infrastructure projects
• Conducted project kickoff meetings; provided a detail implementation plan and defined the detailed project management activities including procedures and guidelines
• Proactively led a 10-person team charged with completing the business critical and complex project initiatives that were completed on-time and in budget
• Measured and evaluated progress against project plan; conducted regular scheduled project status meetings; prepared and presented weekly status reports to project team and monthly progress reports to Management
• Lead team across broad technical, financial, and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, and with the desired result
• Facilitated daily standup. Helped Product Development Team maintain burndown chart and scheduled Sprint Retrospectives.
• Shielded team from interruptions while Sprint was in progress.

Confidential, Houston, TX

Process Manager - Agile Coach

Responsibilities:

• Currently working as Agile Coach/Consultant in the Agile Consulting business unit
• Onsite (5 months) coaching/training engagement in Agile & JIRA Implementation with leading bank in California, USA
• Supported the engagement from offshore during PST hours. Trained 100+ people in JIRA implementation across the organization
• Supported in world's largest agile transformation program as Agile Coach with coaching, training and mentoring project teams at the client site
• Coordinated within client organization's Agile Change Lifecycle based on "Disciplined Agile Delivery" framework
• Collaborated with other coaches from the Agile Community of Practice within the business unit of client organization
• Conducted Scrum Master trainings within organization under the program of internal Scrum Master certification
• Conducted SAFe overview trainings within organization to promote SAFe framework and its principles & practices.

Confidential, Stratford, CT

Project Coordinator

Responsibilities:

• Creating logics & Algorithms for web and software projects
• Creation of wireframes and designs.
• Creating milestones & maintaining timeline with deliverable
• Encouraging teamwork
• Work on bases of Agile and Scrum
• Developed projectplans and ensured milestones were met according to schedule the tracked issuesfacilitated resolution and provided weekly status to PMO
• Supervised projectteams including programmers, developers, database manager and other internal projectstaff.
• Refined and implemented application testing process and streamlined communication strategy betweenscalable development team.
• Maintained internal and external SharePoint site for all projects.
• Identified and helped solving potential conflicting projectpriorities (tasks, resources and schedule)
• Coordinated application deployment between implementation team and change management
• Generated and maintained contractual documents such as Statement of work(SOW), service level agreement(SLA)
• Assisted senior projectmanagers in drafting Request for proposal (RFP's), budgets and project proposals.
• Wrote project initiation requests, project change requests as needed.
• Ensured that the support team followed the objectives outlined in "Planview"- a project management tool
• Prepared incident reports, implementation plans and process flow diagrams using MS-Visio.
• Monitored projects and its requirements and ensured its completion before deadline.
• Ensured compliance to all standards while maintaining security
• Analyzed specific needs of client and recommended solutions to improve effectiveness of project
• Developed short term goals and documented all processes.

Confidential

Business Analyst

Responsibilities:

• Coordinating with stakeholders to define the scope of the project.
• Coordinating the requirement gathering sessions with business teams and cross commits.
• Identifying source systems for data (price, performance, holdings, benchmarks).
• Defining data, file format and transmission requirements for the source systems.
• Facilitating creation of logical data model with Data Architect and Validating physical data model for project requirement.
• Creating data journal and developing data mapping.
• Transformation solutions based on ITIL best practices focusing on the people, process, technology and information perspectives.
• Provide integrated enterprise-wide business solutions, including a focus digital enterprise, customer centricity and intelligent automation and all aspects of ITSM best practices and methods from analysis, through architecture and design, to planning, implementation, and support.
• Developing system requirements for Batch process to consume files.
• Developing functional requirements for the website.
• Communicating the requirements to onshore and offshore development teams.
• Developing Use Cases and UML diagrams.
• Create content publishing workflow based on Business requirements and discussion with users.
• Defining web service format and requirements.
• Creating Requirement Traceability Matrix using HP Quality Center.
• Coordinating with Test Team to develop Test Plans, Test Cases and Test scripts.
• Coordinating with business team to develop User Acceptance Testing plan and test-cases.
• Coordinating defect triage with development and testing team.

Environment: MS Office Suite, MS-Visio, UML