Senior Engineer / Project Manager Resume
Hartford, CT
PROFESSIONAL SUMMARY:
- Accomplished Engineer with expertise in Information Technology with emphasis in Project Management, Network and Security Engineering, and support of Remote Access technologies.
- Focus included Cisco, Citrix, RSA, SonicWALL, Aruba, and Wireless Mobility technologies.
- Managed software, hardware, and decommission technology projects.
- Diverse skills included system maintenance and support, project and vendor management, software testing, and detail oriented written communication proficiency.
- Made team contributions and excelled independently with individual contributions.
Areas of Expertise
- System Configuration, Installation, and Upgrades
- Level 3 Technical Support
- Project Management
- Vendor and Contract Management
- Documentation (Technical, User)
- Leadership, Training and Mentoring
- Budgetary Planning and Forecasting
- Systems Implementation
- System Administration
- Management Presentations
TECHNICAL SKILLS:
Hardware: Cisco VPN Adaptive Security Appliances (ASA 5585/5550/5540 ), Cisco 7200 Routers, Citrix 10500 and 11500 NetScalers, RSA 8.1 SecurID Hardware appliances, SonicWALL EX7000 appliances, Wireless Mobility Devices, Aruba RAP s (Remote Access Point), Aruba 6000 Mobility controllers
Software: Cisco VPN IPSEC client, Cisco AnyConnect Secure Mobility SSL client, Cisco Secure Access Control Server (ACS), MS Office, iPassConnect and Open Mobile
Operating Systems: Cisco IOS, MS Windows (XP, Vista, Win7, Win8, Win8.1, Win10), MS Server (Win2000, Win2003, Win2008, Win2012)
PROFESSIONAL EXPERIENCE:
Confidential, Hartford, CT
Senior IT Infrastructure Project Manager
Responsibilities:
- Provided leadership for 23 decommission projects, to date, to eliminate web, database, and application server components that were no longer used but incurring monthly charges. Delivered within scope, on time, and within budget. Total annual net savings exceeded $1.6 million.
- Developed and maintained resource cost estimates while providing regular updates to management.
- Provided process improvements and maintained documentation currency. Trained team members.
Confidential, Farmington, CT
Systems Engineer
Responsibilities:
- Installed, configured, and administered two RSA SecurID Hardware appliances. Included deployment and distribution of RSA SecurID Hardware Tokens. Trained team members.
- Worked independently to implement a Citrix NetScaler Microsoft Exchange load balancing solution.
Confidential, Hartford, CT
Senior Engineer / Project Manager
Responsibilities:
- Analyzed potential broadband vendors. Reviewed, negotiated, and assisted with the renewal of six vendor contracts during a two year period with an annual net savings that exceeded $300,000.
- Exhibited both technical and non - technical insight, leadership, and project management acumen with the certification, test, and deployment of Mobility Access tools used for Mobility (Wi-Fi) connectivity. Led remediation effort. Selected coding vendor. Worked through Finance and Procurement process. Documented technical specifications. Tested and coordinated the deployment. Successfully deployed with seamless customer satisfaction to 2000 senior executives and marketing personnel plus 25,000 mobile users. Delivered within scope, on time, and within $200,000 budget.
- Lead engineer on configuration, maintenance, support and troubleshooting of Cisco Secure Access Control Server (ACS) and iPass Roam servers.
- Led projects. Collaborated with engineers, vendors, and support staff to certify, test, and deploy five versions of the iPass client software used for Mobility connectivity at Wi-Fi hotspots. Successfully deployed to 20,000 users per year over a 5 year period. Designed and maintained a centralized web site utilized by customers and support teams using Microsoft SharePoint Designer and FrontPage.
- Managed Network Infrastructure projects. Coordinated and completed annual Microsoft server lease replacements in support of Data Center Green initiatives with a yearly net savings of $5000. Assisted with Wireless Mobility Operations. Processed device orders. Handled Blackberry and Good server requests. Assisted customers with troubleshooting and problem resolution. Trained new team members. Created and streamlined documentation which resulted in the decrease of problem tickets.
Engineer
Responsibilities:
- Established and maintained vendor relationships. Recommended process improvements. Assisted with training, troubleshooting, creation and maintenance of all documentation for this program. Periodic auditing of registered to billed users kept unnecessary annual costs minimized.
- Technical lead on design, development, and implementation of the Cisco VPN 7200 Remote Access contingency infrastructure. Included Cisco VPN ASA firewall Active/Standby configuration and maintenance. Trained team members. Maintained certificate support. Handled quarterly testing which ensured environment stability.
- Created and maintained Disaster Recovery plan for Remote Access technologies. Developed test plans. Assisted with annual testing to ensure accuracy and disaster readiness.