SUMMARY

• Program manager offering a proven record of successleading all areas of matrixed PMO environments. Worked in IT infrastructure, Commercial banking, retail, transportation and healthcare industries for the planning and managing multimillion - dollar project portfolios. Making sure to align business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
• Ability toleverage technical, business, operational and financial acumen to communicate effectively with client executives, stakeholders, and their respective teams.
• Expert ability to develop processes and tools best suited to each project or portfolio. Able to flow between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Proficient in both agile and waterfall project management methodologies.Expert in a hybrid environment and known for the ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
• Lead and successfully deliver projects involving a myriad of technologies including, Hadoop, Apache Cassandra, Microsoft SQL Server, IBM DB2, Teradata, and Oracle involving both Hardware and Software

SKILLS SUMMARY

• Database Builds and Upgrades (SQL, Hadoop, Cassandra)
• Six Sigma Process Improvement
• Data Center Moves
• Server Builds
• Data Lake
• SAN Migrations
• Server Migrations
• Program Management
• PMO Lead
• Vendor Management
• Waterfall
• Team Building & Mentoring
• Off-Shore resource management
• Agile
• Storage Migrations, and decommissions
• Enterprise wide Implementations
• Client Relations & Presentations
• Change Management
• Costing & Budgeting
• IBM DB2 version management
• Systems Engineering
• Storage Infrastructure
• Process Management
• Stakeholder Management
• Cluster Builds
• Cross-Functional Supervision
• Executive Reporting
• Executive Briefings
• Custom Software Development
• Business & IT Planning
• Portfolio Management

APPLICATIONS | TOOLS

• Microsoft Project
• TFS
• Primavera P6
• Clarity
• Microsoft Word
• PlanView
• Lotus Notes
• Adobe Suite
• Microsoft Visio
• Microsoft Excel
• Service Now
• HPSM
• SharePoint
• Rally
• Rational Tool Suite
• JIRA

EXPERIENCE:

Confidential, Atlanta, GA

Senior Infrastructure Program Manager

• Manage a portfolio of 75+ projects with budgets of over $35million
• Manage PM’s and teams for all infrastructure program initiatives for dozens of database, mainframe, and storage solutions
• Manage large-scale initiatives across multiple teams involving the transition of data to new platforms
• Lead project team to implement the first company-wide Big Data initiative
• Drive completion of software/database development and enterprise-wide implementation projects for major company initiatives
• Accountable for 14k+ databases on 15 different platforms along with their upgrades, enhancements, and deployments
• Oversaw the company’s first non-disruptive SAN storage data migration
• Lead multiple PM’s for SQL version upgrades and migrations to successful completion.
• Lead multiple Teradata software upgrades and hardware floor sweeps coordinating internal and external resources
• Lead efforts for multiple NetApp and Hitachi hardware replacements, expansions, decommissions and upgrades to include Data protection and SAN storage back up initiatives.
• Hired, Train, and coach PM’s
• Infrastructure Management:Led design, build and rollout of robust, scalable MS SQL environments for use by Application Developers and Business partners company wide. Results:Completed project weeks ahead of schedule despite minimal ramp up time and aggressive timeline, as much as $1.2M under budget and to client acclaim.
• Net New Big Data Environment:Managed all phases of the software development lifecycle for the stand up of a Data Lake solution for use by a team of Hadoop Admins, Data engineers, and data scientists
• Results:Delivered industry-leading software that saved the company hundreds of millions of dollars, shortened processes timelines, and made locomotive maintenance more efficient within year one of launch.
• Database Developments:Guided teams in the development of relational database management systems
• Results:Improved the consistency, recoverability and accessibility of data.

Confidential, Richmond, VA

Manager PMO

Sr. Project Manager

• Gathered and interpreted business requirements related to company databases and system applications making improvements to various business processes
• Oversaw the creation of project plans and ensured clear documentation related to the projects, process changes and modifications and ensured delivery on time and within budget
• Developed and documented high-level strategies for accomplishing specific project objective
• Worked with IT and Business partners to develop and vet project estimates
• Managed multiple project managers and teams for cross-functional projects of high complexity
• Designed, developed, and managed all project related documentation including but not limited to SOWS, Project Plans, Project Charter, documentation, policies and procedure updates in a complex dynamic environment and revised needs to meet changing requirements
• Managed multiple competing priorities in various phases of Release timeline
• Was involved in Commercial Bank project Auditing & functional risk assessments.
• Leveraged problem solving and influencing skills to ensure project delivery on intent and according to initial project scope
• Demonstrated the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Hire, train, and coach PM’s
• Corporate ChangeManagement: Led a multi departmentteam for a company-wide initiative to implement net new processes and procedures due to new federal regulations within the financial industry. Results:Successfully implemented the initiative months ahead of schedule and $3 million under budget ultimately saving the company approximately $15 million.
• Led teams of PM’s across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Results:Developed a more streamlined operational environment making Ops teams 10% more efficient; increasing productivity

Confidential, Rouge, LA

Business Project Manager

• Translated requirements and tasks associated with the project into a project schedule with an appropriate timeline; maintained the baseline project schedule accurately throughout the life of the project
• Anticipated and Identified risks and issues that threatened project scope or timelines, and implemented risk mitigation and contingency strategies to circumvent and/or resolve
• Documented all surrounding business processes, as well as interfaced with 3rd parties providing oversight of project related third party vendor engagement and performance
• Resource Management by utilizing Planview application (people, funding, material, support) to keep project moving towards completion
• Motivated, managed and influenced 96 virtual, onshore and offshore resources to take positive action and accountability for their assigned work
• Managed all contractual, technical, financial, and administrative functions associated with the project
• Responsible for the effectiveness and efficiency of the work group, managing performance to meet task, resource and time requirements while serving as a resource for others in work group
• Prioritized assignments according to implementation schedule, in order to exceed/maintain client satisfaction while offering process management and change management solutions, and proper testing methods
• Provided mentoring, assisted with skill development, and motivated other PMO personnel
• Provided roles and responsibilities to significant team members; assured team members understand their roles and responsibilities and consistently fulfill identified responsibilities
• Identified, evaluated and ensured appropriate mitigating actions and plans are in place for all project risks, issues, assumptions and dependencies, escalated to Senior Project Manager/Program Manager with suggested mitigating actions for implementation
• Enterprise Implementations:Directed enterprise rollouts of new hardware and systems
• Results:Ensured more efficiency in data transfer which translated into faster access to the company data pools.
• System Integrations/Migrations:Project-managed large-scale initiatives involving the transition of application infrastructure to new platforms.
• Results:Achieved seamless migrations and integrations that were transparent to client customers managing multiple offshore teams without issue

Confidential, Dallas, TX

Project Manager/Business Analyst

• Managed virtual resources per project (On/Offshore); managing, motivating and influencing them to take positive action and accountability for their assigned work
• Developed and monitored project budgets which included actuals, yearly/monthly estimates per the scope and user stories
• Reviewed the scope and assignment of the number of hours and time associated with that scope to track how long it would take each resource to finish the project and utilized Rally tool in order to reflect user stories associated with the scope of work
• Engaged IT Project Managers and their teams closely to ensure accountability for delivery of the business requirements
• Provided weekly executive dashboards to program leadership that covered status, burn down charts that reported out of Rally, team performance, and critical risk and issues; listing mitigation and contingency plans in works for those critical risks, and for issues listing the resolution plan
• Worked with project stakeholders to develop project charter and scope including goals & objectives, resource requirements, milestones and timelines
• Provided support and consultation to new and existing PMs regarding project communications, specific work needed, and PM Process documentation on their projects
• Facilitated and lead risk identification sessions to proactively identify as many risks that could hinder the project, rate and rank those risks and log the ones selected to the risk repository
• Worked collaboratively with other Project Managers and IT Managers to manage project dependencies and leverage lessons learned
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.

Confidential, Minneapolis, MN

Project Manager

• Managed and coordinated projects in multiple tools
• Acted as Project Coordinator and a single point of contact for customers and internal departments
• Set up chair project review meetings and conference calls
• Facilitated and managed continuous communication keeping them informed of project updates and status while providing project oversight and coordination of project teams
• Maintained excellent relationships with internal departments, vendors, customers and contractors, fostering a team approach to issues and opportunities
• Supported company processes and standards
• Coordinated inter-departmental activities & Service Level Agreements