SUMMARY:

• More than 16 years’ experience and 2+ yrs., as SCRUM Master/Consultant, which includes Business Analysis, Project Management, Software process (re)engineering for large global organizations like Confidential, Confidential (Mitsubishi owned company) and Confidential Worked for different clients in US for 13 yrs
• Project Manager - Extensive experience as Project Manager for projects (product+solution) delivery using Waterfall, Agile and Hybrid methodology. Worked across various technologies like Qlikview, Informatica.
• Scrum Master - Worked as Scrum master for scrum based development with Scrum teams across geographies. Working closely with Product owner to manage product backlog, sprint backlog. Backlog grooming sessions, Sprint burn down charts, Sprint retrospectives Agile ceremonies.
• Business Analyst/Consulting - Well experienced in Business Analysis, requirements Engineering, Elicitation, Specification and Validation, Requirements Specifications document. Consultation to manage client expectations, building customer delight & repeat business. Building User Scenarios, test cases for User Acceptance testing to ensure customer sign off
• SDLC - Well versed in Waterfall, Agile & Iterative framework Software Development Life Cycle (SDLC). Involved in all aspects of life cycle up to customer sign off and roll out of solution.
• Big Data Tools - Conversant with Big Data Tools like Qlikview, KNIME Analytics, Microsoft Power BI, Neo4J, Hadoop, Spark SQL, Python, Map Reduce, MongoDB, Splunk, GraphX, Giraph
• Computer Applications/Tools - SAP Business One, BMM SAP, OptiPro, WMS, BatchMaster, BatchMaster Mobile, Audit Logger, MS Office, MP2 Software, Crystal Reports, MS Access, Oracle, SQL 2008/2012, Postgres, JIRA
• Accounting and Tax Software - Sage Accpac, Microsoft Dynamics, QuickBooks, Tally, Tata Ex, KITRET

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Scrum Master

Responsibilities:

• Gathering requirements, working with development team analyze requirements, User stories. Capture Epics, User Stories, Features in Product Backlog, Sizing of User stories.
• Drafting acceptance criteria, manage to maintain the product backlog from Product Owner perspective
• Working with testing team to synergize with development team in building automated tests
• Develop, track and manage project milestones, project plans, timelines and scope
• Manage project resources including procuring project staff, developing, motivating, coaching and advising

Tool: Trello

Confidential, Atlanta, GA

Scrum Master/Business Analyst

Responsibilities:

• Agile coach to help team adopt agile practices, arrange Agile training, enablement sessions
• Worked in Scrum of Scrums as Scrum master evangelizing SAFe principles to development, product management teams across enterprise.
• Mentoring team to adopt responsibilities, roles for Agile development
• Development team adoption agile best practices like Automation for unit testing, PoC mocks, TDD, defining Done/Acceptance criteria (ATDD)
• Mentor Project Managers to conduct Daily Stand up meetings for Scrums

Tool: Rally

Confidential, Jacksonville, FL 

Scrum Master/Project Manager

Responsibilities:

• Leading complete portfolio of projects including budgeting, planning, vendor selection, and execution.
• Implementing project plans within pre-set budgets and deadlines; planning project activities such as scoping, estimation, tracking, change management, delivery management & post implementation support.
• Interfacing with top management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance & productivity to the next level.
• Coordinating in smooth implementation of the project; extending post-implementation and application maintenance support to the client.
• Preparing proposals, business presentations to clients and managing resource planning, technical direction, effort estimation, tracking, risk management, audit and compliance issues.
• Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations.
• Developing competency among the team members; managing appraisal process across the levels, managing recruitment process to recruit the right talent and resources.
• Consulting with customers about software system design and maintenance.
• Preserving assets by implementing disaster recovery and back-up procedures.
• Supervised internalization of ETL Developer and Qlikview Developer role, for saving of approx €100 k annually
• Facilitated reduction of network spike from 150 mbps to 25 mbps which led to saving of approx $64 k yearly network overhead
• Re-established OLA with upstream owners to ensure information availability to MIS at T+3 on consistent basis
• Reduction of MIS application maintenance downtime from 2 hours to 10 seconds
• 30% Qlikview application size reduction and initiated the Shared Objects Management Programme with User Groups
• Managed migration of Development and UAT Server to Cloud environment
• Facilitated restructuring of SL2 operations with improved communication by having daily status calls, daily Processing planning and monitoring, for maintaining SLAs
• Acted as Member of Finance IT Panel for interviewing Qlikview Developers
• Worked as Technical Information Security Officer (TISO) for the MICRON Project and Secondary Business Continuity Coordinator for Pune’s Corporate Technology Group

Confidential , Illinois

Business Systems Analyst

Responsibilities:

• Acted as Business Analyst of 200+ user group comprising the warehouse operators, shop floor operators, production supervisors, office staff, and managers spread across 3 locations
• Assisted the stakeholders in daily review of the Sales Data, Production Planning, P/L statements and other Operational and Business Critical Reports
• Managed Qlikview Projects for functional departments, which includes Sales Tracking, Production Score Card involving KPIs such as downtime %, waste %, cost per unit, for managing direct labour and improved operational efficiency
• Maintenance & Supplies Expense Reporting for prioritizing the expenditure and better cost control
• Prepared Statistical Process Control dashboard for monitoring & controlling the process by Production QA staff
• Implemented multiple tier of QVD architecture and optimized the Qlikview Application by reducing the overall reloading time from 30 minutes to 30 seconds
• Liaised between Software Provider Team and Business Users to prioritize issues, bugs and enhancements

Technologies: Qlikview, BatchMaster ERP, .Net, Visual Basic, SQL Server 2008

Confidential , California

Solution Architect

Responsibilities:

• GAP\FIT Analysis to present customer with Solution Blueprint document.
• Discuss GAPs and establish time line with Product Architect, Project Manager and Reports Manager for the deliverable.
• Mentoring Implementation Team in Database Conversion, performing Iterative User Pilots, and conduct reviews before obtaining Customer System Acceptance on the basis of Conference Room Pilot Presentation, followed by production environment preparation for Go Live
• Documentation of business processes flows, work instructions and process ownerships and imparting user training. Assistance to the customer for developing in house training resources for catering to their future training needs.
• Development and customization of reports and dashboards
• Perform necessary upgrades and installation of the hot fixes on the UAT Server. After obtaining UAT confirmation, performing the necessary upgrades and installation at the available system down time.
• In coordination with Project Manager perform Project Closure and prepare Project Closure Report for transferring the account to the Customer Care.
• Troubleshooting customer issues via remote connection\online meetings and helping QA Team for test scenarios preparation
• As an SME to the Accpac and Great Plains Dynamics software, assisted Sales Team for filling in RFI deliverables and demo preparation for the prospects.
• Financial Statement Review.
• In House Implementation of Financial Software.
• Sending welcome letter to new customers, Preparing the contracts with agreed terms and conditions, Facilitating execution of the contracts.
• Generation of the invoices on the agreed milestone\due date, follow up for the payments from customers.
• Introduction of the Meal Vouchers as part of the employee welfare\tax planning initiative
• Licensing Coordination with the Software Service Providers.

Confidential 

Information System Auditor

Responsibilities:

• Demat Services.
• Clearing Member Services.
• Derivative Services
• Custody Services