SUMMARY:

• Proven result - driven leadership in managing software operations of large organizations. Successfully managed IT operations as a profit center. Increased productivity with automation of development process. Worked to generate Bill Of IT, using Confidential, for the service organization to apportion the cost across departments. Produced ITBFM reports working with Finance and divisional stake holders.
• Full life cycle SDLC experience. Experience in starting projects from proposal to implementation and maintenance. Managed large migration and PLM projects.
• Expert knowledge of all aspects of information technology. Strong business background and domain expertise of financial services industry. Expert knowledge and several years of experience in SDLC implementation. Software estimation, WBS, GANTT Charts. Executed projects on time and within budgets.
• Managed multi-million dollar P&L for software development organizations and contracts. Developed and negotiated contracts with vendors. Wrote RFIs and RFPs for outsourcing engagements. Managed Service Level Agreements. Started and managed PMO organizations. Developed several analytical reports to measure staff productivity performance and establish matrices. Developed financial models for PMO organization for activity based costing and cost absorption.
• Managed IPR related issues managing PLM outsourcing engagement with software product companies.
• Experience in contract negotiations, vendor management, budgets, policies, business risk assessment, auditing, productivity improvement, CMM level processes, SOX Compliance, QA processes, ITIL, cross functional operations, tactical planning, domestic and global sourcing. Mentored technical staff and guided them in their career path.
• Developed Activity Based Costing for budgeting and costing software outsourcing activities to develop a Bill Of IT for CIO organization.
• Developed strategies to align IT with business and worked with management to perform due diligence, in technology perspective, for acquisition/merger of companies.
• Used Agile methodology with SCRUM and provided Product Life Cycle Management (PLM)services
• In-depth understanding of contemporary and emerging technologies and software architecture. Hands-on experience on multiple hardware and software platforms.
• Extensive experience in developing, managing and analyzing software applications on mainframe ( Confidential & Unisys), Unix, Linux, Windows, .NET, Oracle, SQL, TCP/IP, business intelligence, SOA, open source design, object oriented design, web services.
• Developed PMO organization for 3I infotech

TECHNICAL SKILLS:

Mainframe: Unisys, Unix, Linux, Windows, .NET, Mobile applications, iOS, Android

Web-services: HTML, .NET Framework, JAVA, J2EE,Oracle, Apache, Windows Server, SQL Server, DB2, SQL/DS, Oracle CASE, Oracle ERP, MDM, Microsoft Dynamics, Business Objects, Weblogic, C,C++,COBOL, Powerbuilder, Visual Studio 2008, ASP.NET, VB.NET, C#, SQL, n-tiered architecture using VS.NET framework, iOS, Android, Hadoop, R.

PROFESSIONAL EXPERIENCE:

Confidential

Technology Business Manager

Responsibilities:

• Working with the IT Finance team to develop a Cost Transparency Model for chargeback of IT costs and Bill Of IT for various divisions of Confidential (CNN, Warner Brothers, TBS) using Confidential TBM Software. Developed models and work with Confidential to configure/customize the software to develop Bill Of IT. Working with CFO and IT Finance to get the chargeback data and create ITBFM reports and charts. Developed models for charge back of $300M IT budget.

Confidential

Program Manager

Responsibilities:

• Managing the delivery of a large project for Healthcare (Hospital) domain to develop a comprehensive hospital information system and SCM software. This system also included ONC-2014 Certified EMR/EHR. Over $5 Million dollar development budget project with global development team. The development methodology was Agile/Scrum. Had over $10 M in implementation budget which included hardware, software and services.
• Managed development of Mobile application on iOS and Android platform for Healthcare and Retail. Used ZK framework to enable applications to have their UI adopt to iPad, and Android tablet.

Confidential

Technical Delivery Manager

Responsibilities:

• Manage software development projects. The project includes systems on various technologies - JAVA, Oracle, Confidential Mainframe, MDM, Adabas, Siebel. The project has a budget of $1.8 million. Managed delivery from various development teams spread across the world. Used Agile Scrum methodology

Confidential

Salesforce CRM System

Responsibilities:

• Manage enterprise projects in various environments using Agile / Scrum methodology ensuring SOX compliance. Managed a tier 1 project which required change of the architecture of their Retail Distribution System. The system had Salesforce.com as front-end CRM and back-end were client information data-warehouse and trading systems. The technology was changed from JBOSS to Websphere and implemented Oracle Coherence technology to make the system available 24x7. The development team comprised of 40 global resources. Evaluated the possibility of having the application on mobile platform .Used Agile- Scrum methodology

Confidential

PMO Software

Responsibilities:

• Trained on Confidential, Technology Business Management, software for implementation. Developed business models for generating Bill Of IT for the CIO organization. Developed analytical reports to measure productivity of IT staff and develop productivity matrices. Developed models to derive absorption of IT costs by various user departments and vendor performance measurements.

Confidential

Program Manager

Responsibilities:

• Independent consultant to a start-up company. Providing consultancy in growing their Microsoft Dynamics and J D Edwards - ERP Practice. Implemented Microsoft Dynamics and identified several add-on features to be implemented on Microsoft Dynamics Navision and Great Plains software. Designed, developed and implemented them using .NET architecture and C#.

Program Manager Division Head

Confidential, CA

Responsibilities:

• Managed the division, of eInfochips Inc., providing Product Life Cycle Management (PLM)services using Agile approach and SCRUM methodology and software QA using testing tools. Manage a delivery organization of over 100 software resources. Improved productivity and reduced project overruns.

Senior Manager

Confidential

Responsibilities:

• Managed a P&L of over $20 million with a delivery organization as a profit with 40% gross margin.
• Developed PMO organization to arrive at productivity figures for various competencies to help project effort estimation. Established processes to review project portfolios and report to executive management.
• Managed P&L of the group to around 150 software resources.
• Managed SDLC for development projects and developed productivity matrices.
• Managed large PLM projects with diverse technology platforms- .NET, JAVA/J2EE, Apache, SAS development, legacy migration, business intelligence using Business Objects, Oracle Financial application maintenance, WebLogic, SOA architecture based applications.
• Had the processes certified as CMM Level 5. Improved productivity with automation of processes.
• Managed vendors for projects outsourced developing service level agreements and managing risk of outsourcing engagement.
• Achieved over 80% user satisfaction from managed outsourcing engagements.
• Negotiated legal contracts with vendors providing offshore outsourcing services.
• Implemented Salesforce.com for inside sales staff in India and sales staff in USA

Confidential

Global Delivery Manager

Responsibilities:

• Joined Confidential in India and was relocated to USA to establish their project services practice with development centers in Nashua, NH, Burlington MA and Mumbai India. Provided product life cycle management (PLM) services to software ISVs using Agile approach. Partnered with large system integrators - EDS, CSC, Confidential, CTG, and Itochu to provide software development and maintenance services to their customers in the financial services industry
• Developed their outsourcing project services practice generating over $8 million in annual revenue
• Managed P&L for US office for outsourcing engagements using offshore vendors.
• Developed the practice with over 150 software resources

Confidential

Country Manager

Responsibilities:

• Started the software development operations of Confidential Consultancy Services in Malaysia to provide software services to large and global corporations. Provided software migration, software re-engineering and application maintenance services. Developed processes and procedures to execute offshore projects. Clients included Confidential, Confidential, Confidential, Confidential of Malaysia, Confidential and other Financial services companies. Provided implementation support for a retail banking software product. Launched and supported implementation of a financial accounting product targeting SMBs

Confidential

Program Manager

Responsibilities:

• Managed large engagement s for Confidential Consultancy Services at Confidential in Houston for their Federal clients. Used Object Oriented Methodologies on Confidential Mainframe using DB2 and C. Program managed large system development project for a global Investment Bank using UNIX, Oracle, C and Case tools.
• Program managed projects for Insurance clients in New Jersey.
• Project Managed development of a Share Registry System in Oracle & C, Unisys Mainframe
• Successfully executed the system development project for the Investment Bank which enabled the bank to decentralize their operations using DG-UNIX (UNIX), Oracle, C & CASE tools.
• Developed BRDs, HLDs and LLDs for various development projects
• Successfully automated Share Registry for Confidential Share Registry which supported over 10 million shares to increase share holder satisfaction using UNIX, Oracle & C.