SUMMARY

• A Progressive Systems analyst/Scrum Master with over 10+ years of experience in the Information Technology Industry, Business process analysis/modelling.5+ years of experience as a WebSphere Admin and a Scrum Master and 2+ years of Project Manager and Release Manager.
• Hands on Experience Scaling Agile practices, specifically using the Scaled Agile Framework (SAFe).
• Manage, organize and facilitate project planning, daily stand - ups, product backlog grooming, design reviews, retrospectives, sprint planning and other Scrum-related activities.
• Lead Strategic Planning and Technical projects to successfully deploy more enterprise applications onto the Enterprise Application Platform enabling the state to utilize eligibility at an ease.
• Help Teams in creating an environment conducive to discovery, achievement, inclusion, group sharing and flexibility as an Agile coach.
• Developed monthly reports that aggregated data from the Agile management system (Jira) and the Program / Project Cost management system (PlanView). Enabling visibility and transparency between performance and cost on a daily basis. Earned Value / Planned Value metrics. (Agile projects)
• Organize and prepare project level communications, weekly and monthly financials and cross functional dependency reports for key stakeholders, product owners and leadership.
• Knowledge on Project management - ability to manage timelines, people, cost, and risks for projects.
• Experience in installation, configuration, clustering and administration of WebSphere Application Servers, IBM HTTP Server and WebSphere Portal Servers on Solaris, Linux, AIX, Windows servers operating systems.
• Expertise in J2EE Application Deployment, Software installation, maintenance, fixes upgrades, general administration, troubleshooting and Performance tuning of WebSphere Application server(V5.x/6.x/7.x) and WebSphere Portal Server 6.x on multiplatform (Solaris, AIX, ZOS, Linux and Windows) environment.
• Involvement in performance monitoring and tuning by using the Tivoli Performance Viewer on IBM Web Sphere Application Server 6.x/7. x.
• Experience in implementing F5 Load Balancing to support high availability and scalable web farms involving large-scale enterprise applications.
• Expertise in design and review of various documents including the Software Requirement Specification (SRS), Business Requirements Document (BRD), Use Case Specifications (UCS), Functional Specification Document (FSD) and the Requirement Traceability Matrix (RTM).
• Experience in facilitating Joint Application Development (JAD) sessions with IT team, Requirement gathering interviews with a wide group of users both internal and outside vendors, Brainstorm sessions and Requirement Workshops.
• Competent in creating UML Diagrams including Use Case Diagrams, Activity Diagram, Sequence Diagram and Class Diagrams.
• Proficient in conducting GAP Analysis of AS-IS and TO-BE systems, SWOT Analysis, Impact analysis and worked with Project Managers to prepare Risk analysis documents.
• Ability to adapt quickly to challenges and changing environment. Adept at multitasking various tasks at one time.
• Excellent verbal/written communication skills and strong analytical abilities, and can perform well both independently and as a team player.

TECHNICAL SKILLS

Application Servers: IBM WebSphere Application Server 5.x, 6.x, 7.x, WebSphere Portal Server 7.0/6. x.

Agile Tools: Jira, Rally, Version One, Confluence

Managed File Transfer: Axway Secure Transport v5.3.1, Axway Sentinel, ADI

Database: IBM DB2, Microsoft SQL Server 2008/12, PL/SQL

Web Servers: Apache, IBM HTTP (7.0/6.1/6.0) Server, Sun Webserver, IIS

Protocols: TCP/IP, HTTP/HTTPS, LDAP, (S)FTP, SMTP, NFS, DHCP

Web/Application Server: IBM Websphere 7.x, BEA WebLogic8.1, Apache Tomcat 4.1

Operating Systems: Unix, Red hat Linux 9, HP-UX 11i, AIX 4.3.3, Win NT/XP

Scripting: JACL, Jython, Perl, Java script, Shell scripts

Networking: TCP/IP, DNS, LAN, WAN, SMTP, HTTP, SSH

Languages and Scripts: Java, SQL, HTML, XML, CSS, ANT, wsadmin, Shell scripting

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Scrum Master/Project Manager/WebSphere Admin/Axway Admin

Responsibilities:

• Accelerate project engagements to convey program vision, maximize business value.
• Create Technology Architecture Design (TAD) to facilitate build and configure Environments.
• Attend business meetings to discuss over new initiatives and put up technical agenda that needs to be initiated so as to accomplish the business need.
• Actively contributed to the organization’s Agile and Lean Community by authoring guidance on normalized sizing guidance, effective capability, feature and user story writing and sizing, IP sprints and Acceptance Test Driven Delivery.
• Worked with Teams to identify middle management metrics and helped in creating Metrics Dashboards and components associated to the Rally Tool.
• Created Team Level and Program Level checklist to help self-organizing teams pursue incremental changes towards 100% agility.
• Worked with teams and senior leads to provide guidance around Mixed Methodology.
• Create work schedules for the team and direct them towards achieving the goal and also shield them from external interference thereby high priority deliverables are not hampered.
• Provide technical advisory to teams with application dependencies so as their components run in compliance to the business.
• Facilitated Sprint Planning, where goals are set and commitments agreed upon.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Protecting the team from interruptions during the sprint.
• Facilitate Sprint Review, where the deliverable is presented to the product owner via demo, it is inspected and either accepted or rejected.
• Sprint Retrospective, where the teams inspect and adapt to any process modifications that they would like to implement, identifying what did and didn't work.
• Coach Scrum teams on the agile process.
• Facilitate Teams to Adopt with Scrum Guidelines and Principles.
• Assisted SDLC Change throughout the Agency.
• Manages Product Owners expectations of the team.
• Advise agency in bringing in innovative tools or resources that are compatible to the present running application.
• Manage the Budget of the Facilities Dept. Process procurement. Budget variance reports for monthly, quarterly and annual reporting. Vendor contract negotiations.
• Design, Develop, and Establish Routing Rule Connectivity to Various Trading Partners through Axway ST.
• Maintain a living document with Rule Changes using Microsoft SharePoint.
• Perform Earned Value Management (EVM) to report progress.
• Configured Build and Deployment activities using IBM WebSphere 7.x.
• Proficiency in creating, configuring and administrating profiles, clusters, nodes, node agents and node groups forWebSphereApplication Server.
• Configured WebSphere resources like JDBC providers, JDBC data sources, connection pooling.
• Configured Tivoli directory server for authentication to the application server.
• Implemented LDAP security using IBM Secure way (LTPA) and Single Sign On (SSO).
• Troubleshoot WebSphere Application Server connection pooling and connection manager with DB2 databases.
• Implemented creation of Server groups and clusters in WebSphere Application server and cloning of servers and provided extensive support in deployment, change management and application level troubleshooting for the Dev, Test, Pre-Prod & Production environment.
• Automate application install, uninstall and application enhancements through Shell scripts and wsadmin scripts.
• Well experienced introubleshooting and performancetuningusing Resource analyzer and log analyzer and well versed with tuning thegarbage collector.
• Earned domain Knowledge of various Federal and Statewide programs regarding SNAP, EBT, Medicare and Medicaid.

Environment: SAFe/Agile/Lean, MS Word, MS Excel, MS Outlook, SharePoint 2013, Cisco Jabber, Rally, IBM WebSphere 7.x, IBM HTTP Server 7.0, DB2, Apache HTTP Server 2.x, WebSphere MQ 6.0, Linux, AIX5.2, Sun Solaris 9, Load Runner, Tivoli Performance Viewer, JAVA, J2EE, XML, JDBC, JACL, JYTHON, LDAP, ANT.

Confidential, Seattle, WA

Project Manager/Scrum Master

Responsibilities:

• Used SCRUM / Agile management framework for software development.
• Acted as a Scrum Master by creating the Sprint backlogs, organizing and conducting Sprint planning meeting and Daily Standup Meeting.
• Supported the Product Owner, especially with respect to grooming and maintain the Product backlog.
• Guiding the team in self-organizing the tasks and filled the intentional gaps in the Agile Framework.
• Made sure that the scrum team was clear off any Impediments and made sure that the team maintained the required velocity.
• Managed multiple projects to design, development, and implement over 30 unique interfaces between multiple service providers and the organization.
• Communicated the progress to senior management through Burn down Charts. Monitored the Quality thru metrics and mentored team thru the project management processes.
• Scrum Master for high performing development team having internal and external resources.
• Trained team members in Agile / SCRUM methodology.
• Ensure cross-team coordination.
• Used Waterfall methodology to manage some projects and created artifacts like WBS, network diagram with input from SMEs and team members.
• Managed resource allocation with the help of functional managers.
• Partnered with the business stakeholders, process owners, users to identify their requirements, produced detailed specifications, planned the project deliverables with the Software Development Team.
• Worked with executive management on various planning and strategic initiatives.
• Managed Scope, Time and Budget for controlling and completing the projects.
• Track milestones and maintain line of sight on the final deliverables.
• Keep track of day to day issues and escalate as per protocol and achieve resolution.
• Manage stakeholder expectations.
• Established and managed processes to execute the project and monitor progress.
• Report status to senior management and C-level executives.
• Led process improvements for Integration Lifecycle processes to reduce lead time, increase quality and meet customer schedule targets.
• Managed all phases of project development and implementation by ensuring that business deliverables were completely satisfied, on time and within budget. Overall responsibility to deliver technical solutions to business problems within scope, budget, schedule and quality constraints while providing leadership to the team. Drove process improvements and operational stability.
• Encouraged cooperation across team members of varying skill levels fostering positive team environment.
• Managed 8 team members from diverse backgrounds.
• Managed discussions with various software vendors (IBM, Adobe, and Mongo DB) and consultants.
• Understanding of Meaningful Use Stage 1 and 2 requirements.
• Gained experience in writing RFPs (Requests for proposals) and SOWs (Statement of Work)
• Worked with Vendors and 3rd Party software providers.

Environment: AGILE, SCRUM, MS Visio, MS Access, MS Word, MS Excel, MS SQL Server 2008, Microsoft SharePoint, Green Hopper JIRA, Requisite Pro, TABLEAU, HP ALM.

Confidential, New York, NY

Release Manager/Scrum Master

Responsibilities:

• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Empower teams to self-organize and grow cross-functionality.
• Work with Product owner, help prioritizing and maintain product backlog.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.
• Facilitate Release planning with cross functional teams so that all the builds release according to the business directives.
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Proactively identify impediments and quickly resolves using network of peers and formal channels.
• Organize Scrum of Scrums between multiple vendors.
• Holds overall responsibility to plan, develop, coordinate and lead software release activities with application and support teams beginning with the Software Testing phase for the Services Division.
• Act as the caretaker in facilitating all agreed entry/exit criteria in the production environment.
• Ensures the uniformity of all the application components from test environments with production.
• Track counteractive actions and document root causes for change related incidents.
• Monitor and report success and failure of all the change requests deployed across the available environments.
• Work within a development framework that includes involvement with configuration management and test support.
• Develop and manage the deployment schedules, implementation plans and activities/tasks for and across all functional groups involved in the release and work across functional groups involved in the release.
• Present status and incident reports to the business on a weekly basis.
• Resolved complex infrastructure issues by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads.
• Built the release plan roadmap and keep maintained for communication.
• Spearheaded the Development team as a Release Manager for three consecutive quarterly delivery schedules resulting in 100% on time deliverables with only 10% defects - an all-time low in defect numbers.
• Supervised a team of up to 8 people in multiple locations to successfully deploy releases into Production across all business areas. Owned release process throughout SDLC.
• Create and maintain Release Notes.
• Drove various process improvements that reduced the number of releases by 50%, lowered risk and maintained quality, functionality and time to market.
• Facilitate resolution of issues during deployment and escalate issues where necessary.
• Responsible to continually improve change/release processes hence to proactively minimize change-related risks.
• Responsible to maintain RFC\'s and make sure the processes adhere to Change/Release management standards
• Managed large project rollouts through the various release activities in the stipulated maintenance windows.

Environment: Atlassian Jira, MS Office Suite, Rally, Quality Center, IBM Lotus Notes, MS SQL Server 2008, Microsoft SharePoint.

Confidential, Bloomington, IL

WebSphere Admin/Project Manager

Responsibilities:

• Installed and configured WebSphere Application Server, Extended Deployment, Network Deployment 7.0/6.1/6.0 on Linux, AIX and Windows Platforms (NT/2000) in a multi clustered high availability environments.
• Installing, configuring and maintaining Web and Database servers like IBM’s Websphere Application Server, IBM HTTP Server, IBM’s Websphere Portal Server and DB2 on AIX and windows platform.
• Configure WebSphere Deployment Manager and Application Server profiles in clustered environment to utilize the advantages of failover and load balancing in multi-node environment.
• Experience in deploying EAR, WAR and JAR files onWebSphereApplication Server V 5.1/6.0/6.1/7.0 and configuring various resources for applications.
• Extensively involved in migration of applications fromWebSphereApplication Server 5.1 to 6.x and 6.x to 7.0.
• Experience in installing Web Servers like Apache V2.0.47, IBM HTTP Server V6.0/6.1/7.0 and installing corresponding plug-ins on them to communicate with the Application Server.
• Experience in applying Fix Packs, Refresh packs and Cumulative fixes to upgrade the existing WebSphereversions.
• Experience in installing configuring and creating IBM ESB golden and bronze topologies. Deployed the application and configured IBM ESB 5.x/7.x.
• Used Tivoli Performance Viewer tool (TPV), Mercury tools to monitor application resources (Enterprise beans, servlets) and WAS runtime resources (JVM memory, application server thread pools, database connection poo1, CPU Starvations).
• Implemented SSL and digital certificates for web server and application servers.
• Responsible for managing multiple projects with complex permits simultaneously, as well as assisting with project planning to help identify potential permits.
• Responsible for project consulting, scoping, cost estimating and tracking, planning, design, permitting and coordination of design staff for multidiscipline initiatives.
• Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects.
• Monitor expenses and implement cost-saving arrangements.
• Interact with clients via e-mail, phone, and in person to better understand their change requests and convey to the appropriate individual of our team.
• Documented and standardized web deployment and post deployment procedures, reducing deployment cycle to 50%.
• Monitored production infrastructure and front end applications ensuring 99.9% uptime and providing 24/7 support.
• Organized and conducted weekly meetings with trade partners and other community leaders to plan for the upcoming week.

Environment: WebSphere Application Server 7.0/6.0/6.1, Java, J2EE, DB2, IBM HTTP Server, SOAP UI, TPV, IBM ESB, Sun One Directory Server, AIX, Linux, MS Office Suite.

Confidential

Jr. Java Developer/Project Coordinator

Responsibilities:

• Developed Use Cases, Class diagrams and Sequence and Activity diagrams using Rational Rose. Coded Servlet classes in java web server environment. Used JDBC to connect to Oracle8i database. Created web pages using JSP. Developed the presentation layer and GUI framework that are written using HTML and Client-Side validations were done using JavaScript.
• Involved in Developing presentations / controller Servlets logic and components using Struts.
• Installed/Configured and was responsible for setting up the environment for Struts Framework for developing Java based MVC architecture. Used JSP for presentation layer and Hibernate to implement the data persistence layer.
• Involved in debugging, system testing and unit testing of the system.
• Developed Complex SQL queries, Stored Procedures, Triggers and DB Packages in MS-SQL Server. Implemented custom JSP tags for displaying trader data.
• Developed middle-tier business logic with Enterprise Java Beans (Session and Container managed Entity EJB’s). Designed XML schema for data validation and XSL for rendering XML on html page.
• Coded ANT scripts for compiling, building, packaging the WAR and deploying the WAR to Web. Sphere Application server. Written test cases. Used WSAD as IDE and WAS as application server. Migrated a MS SQL Server 2000 database to Oracle.
• Involved in storing and retrieving the converted courses into the Oracle database using JDBC.
• Involved in consuming the web services using SOAP, WSDL and UDDI.
• Developed several web pages using JSP and JavaScript to perform checking and validations at Client's side. Used Web Sphere application Server.
• Coordinate between clients and development teams in order to better assist with development and implementation of projects.
• Oversee and maintain purchase orders, budgets, payroll, client invoices, contracts and jobsite productivity.
• Provided timely project status updates to the Project Manager.
• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.
• Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
• Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.
• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
• Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.

Environment: Java, JDBC, Servlets, Oracle9i, HTML, JSP, XML, UML, JavaScript, WebSphere 3.5, UNIX, VSS.