SUMMARY:

• Accomplished, goal - oriented professional with a comprehensive information technology (IT) background encompassing the areas of system development, application analysis, project planning, and performance analysis.
• Demonstrated success as an applications developer analyst, tech lead, and project manager in a corporate mainframe environment throughout career.
• Proven leadership abilities in managing complex technical projects and directing cross-functional teams.
• Excellent communication skills, with expertise in engaging with vendors, cultivating client relationships, and delivering quality customer support. Language fluency in English and Spanish.
• Over 25 years of experience as a successful Mainframe Analyst/Developer, complemented by 6 years as a Systems & Applications Project Manager and 5 years as a Systems Analyst.
• Experienced across multiple industries, including financial services, insurance, brokerage, and mortgage industries, with extensive experience in various roles for Confidential .
• Consistently acknowledged for robust hands-on technical proficiency in multiple operating systems, languages, databases, and software applications.
• Track record of success in managing projects from inception to completion, while ensuring their delivery within time and budgetary constraints.

TECHNICAL SKILLS:

Operating Systems: OS/MVS, ZOS, ISPF/TSO, IBM 3090, RDZ, CMS, IBM PC Pentium & compatibles, Microsoft Workbench (GUI Version) COBOL/CICS/IMS/DB2

Languages: COBOL/2, DB2, Microsoft SQL, CICS, IMS/DB/DC, JAVA (Training), .NET, XML, DOS, Envision

Databases: IMSDB, DB2

Software: Remote Procedure Call (RPC) programs, Microsoft Project, SDLC, AGILE/Waterfall, Microsoft SharePoint, Rational Tools JIRA Issue & Project Tracking, Microsoft Office (Excel, Word, Power Point, Access, Visio), VSAM, MQ, EZTRIEVE, SAS, VIASOFT, IBM Debug Tool z/OS, IBM DB2 Utilities (SPUFI, BMC, PLATINUM), NDM, FTP, INTERTEST, XPEDITER, Endevor, Panvalet, Eclipse, OS/JCL & Utilities, CMM, Quicken, Microsoft SQL Server, Putty, and Colleague (Ellucian Software)

PROFESSIONAL EXPERIENCE:

Confidential,Jacksonville, FL

Technical Writer III

Responsibilities:

• Produced assimilated, and conveyed technical material in a concise and effective manner. Organized material and completed writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Continuously engaged with all levels of management, business clients, engineers and developers to gather, create and disseminate pertinent information.
• Transformed engineering text into concise, reader-friendly marketing and corporate communication formats.
• Edited, standardized or made changes to material prepared by Department personnel including detailed flows, user interface guides and runbooks.
• Exhibited strong analytical skills inspecting current code, data flows, business processes and existing documentation. Technology used: NetCobol, SQL, .NET, XML, Remote Procedure Call (RPC), SDLC, JCL, CICS, Intertest, and Microsoft Office (Excel, Word, Visio, and Project).

Confidential,Saratoga, CA

Senior Systems Analyst

Responsibilities:

• Exhibited leadership abilities by scheduling projects and training, supervising, and evaluating personnel.
• Functioned in a leadership capacity on user committees.

Confidential,Jacksonville, FL

Senior Applications Programmer Analyst

Responsibilities:

• Developed, tested, and implemented software, while ensuring adherence to clients’ requirements.

Confidential,Jacksonville, FL

Senior Applications Programmer Analyst

Responsibilities:

• Analyzed extensive historical data for consistency; delivered the converted history files on a timely basis.

Confidential, Jacksonville, FL

Team/Project Lead, Senior Application Programmer Analyst

Responsibilities:

• Exemplified leadership abilities by directing a team of developers and managing all aspects of project analysis and estimation during projects’ lifecycles.
• Spearheaded a multi-year, multi-product project which attained company savings through establishing programs used to calculate and refundmoney due to customers.
• Played a pivotal role in developing test strategies and plans for the team and organization.
• Functioned as a company liaison between teams in NJ and FL.

Confidential, Jacksonville, FL

Team/Project Lead

Responsibilities:

• Supervised team in data conversion from newly acquired company into new system platform for integration into existing Confidential system.
• Project responsibilities included project analysis, estimates and manpower projections, and preparing work assignments to deliver projects on time and under/within budget.
• Conducted hands-on technical skills reviewing and maintaining high level designs, technical specifications, and analysis of coding and testing to deliver project on time.
• Completed Java and Websphere Studio applications Developer training.

Confidential,Jacksonville, FL

Senior Advisory Programmer Analyst

Responsibilities:

• Demonstrated ability to work under incredible time constraints and pressure as on-site personnel during 9/11 disaster which required extensive knowledge of the batch nightly, weekly and holiday cycle processing as well as the transmission and online systems.
• Performed troubleshooting and debugging for any discrepancies of nightly transmissions between Confidential and Clearing House.
• Designed, developed, and tested code for ongoing modifications to add new products to existing system.
• Assisted in converting system from IMS/DB/DC to DB2 platform; ensuring new database possessed necessary functionality.