It Consultant (contract) Resume
San Francisco New, YorK
PROFESSIONAL EXPERIENCE:
IT Consultant (Contract)
Confidential
Responsibilities:
- Responsible for reporting, risk management, capacity planning, resource management and budget.
- Provided reports to steering committee and other related stakeholders on the status of the project, overall risk and variance to the baselined schedule.
- Coordinated the efforts of the functional departments, as required, to ensure that the project was conducted in accordance with the business requirements.
- Anticipated potential schedule or priority delays and initiated plans for alternative actions.
- Collaborated with the project team to prepare a formal Project Charter outlining the objectives, detailed scope, resources, timeline, and budget for each new integration.
- Managed the complete software development lifecycle for approved development activities with a focus on reducing cycle times between functional, technical,, change management, QA and 3rd party system integration resources.
Lean Agile Consultant / Scrum Master (Contract)
Confidential
Responsibilities:
- Assisted teams with the Workday | Microsoft Dynamics platforms Implementation specifically JDE Integrations via MuleSoft.
- Provided Post - deployment strategy and support model.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Delivered key features found on ForticBC’s Account Online in the new mobile applications: i.e.: key safety messages, an electric outage map, bills plus energy conversation tips and safety messages.
- Responsible for reviewing vendor bids and managing the successful vendor's relationship.
- Provided Post-deployment strategy and support model.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- SaaS Source-to-Pay (S2P) Web Application for Procurement, a SaaS Procure-to-Pay (P2P) Web Application for IT, a SaaS Labor Demand Web Application for HRIS, a Vertex software upgrade for Finance and an AS400 infrastructure project for IT.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Hadoop, SAS Visual Analytics, Salesforce and Urban Airship’s market-leading mobile app engagement, mobile analytics, mobile data integration and mobile wallet marketing solution.
- Provided Post-deployment strategy and support model.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Lead a multi-disciplinary team of business and technical resources.
- End-to-end Project and Vendor Management from Business Case Development, EOI, RFP, Vendor Selection to Go Live.
- This project encompassed the purchase & installation of the required SaaS Mobile and Web application from ActiveNet, and related P.O.S. hardware, as well the provision for the access to a new banking system, data migration/data integration,, future support & maintenance for the District.
- Facilitated Release Planning, Sprint Planning and Daily Standup meetings.
- Collaborated with members of the HRIS, Finance, Product, Business and Vendor Teams to develop and maintain Product Backlogs.
- Identified project risks and helped developed a mitigation plan to resolve potential issues.
- Responsible for the transition and decommissioning plans of all applications and Network infrastructure related to support the new SaaS solutions within new Data Centers.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Worked closely with Vendors IT, Operations, Marketing, Legal, Finance, Policy Directors and Vice Presidents to ensure Service Delivery.
- Consulted with industry associations, suppliers and other Provincial Safety Authority’s.
- Provided analysis duties (defining business case, risks, roi, reviewing internal policies, change management, mobile policy, etc.) by liaising with technical & non-technical stakeholders, and external Vendors.
- Managed budget (capital and non-capital) and scheduled commitments to ensure overall objectives were met.
- Identified and reviewed business, functional and non-functional requirements for the purpose of defining appropriate technology architectures (infrastructure, platform, hardware and mobile web software components) would be aligned with new fees, licenses, permits and inspection processes and integrated with existing enterprise systems.
- Utilized Agile Scrum practices.
- Implemented Issues Tracking to effectively track impediments against user stories.
- Developed / distributed regular project status reports and lead regular client project status meetings.
FOUNDING PARTNER
Confidential, San Francisco, New York
Responsibilities:
- Co-founded the start-up aimed at developing Mobile and Web applications to enable retailers to significantly drive and manage sales through real-timeP.O.S. financial transactions.
- Marketedand sold our Mobile and Web software products to 3700 golf courses, retailers, and online merchants.
- Coached/Mentored a cross functional multinational team of 40+ of technical and business resources to deliver quality product.
- Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
- Oversaw the installation of the newly developed e-Commerce infrastructure (AWS).
- Served as company President through conception, launch, acquisition, financing, exit and public listing (OTCBB:MDMC).
- Authored RFP, Scientific Research and Experimental Development (SRED), IRAP and Small Business Venture Capital Act tax credits .
SENIOR PROJECT MANAGEMENT CONSULTANT(Contract)
Confidential
Responsibilities:
- Worked closely with the CIO, Marketing Manager and Communicationsteam to develop a successful organizational change management strategyfor over 250Kal Tire retail locations.
- Collaborated with Business and Vendors to prioritize and validate requirements.
- Monitored the development progress throughout each sprint to ensure project was within scope and budget.
- Authored business case, project charter and plan.
- Reviewed the project IT Infrastructure and Web deliverables and artifacts, ensuring accuracy, readiness and completeness.
- Implemented Geckobyte’sTire and Wheel SaaS, e-Commerce financial toolset and G2D Wheel Visualization SaaS applications into the existingwebsite and back-office systems (P.O.S, inventory, data migration/data integration, etc.).
- The shop. Confidential .com e-Commerce website achieved $500k in gross sales within 90 days of launch.
- Prepared Project Charter and Plan / Schedules.
- Monitored and ensured the project accomplished all goals and deliverables, on time and budget.
SENIOR PROJECT MANAGEMENT CONSULTANT(Contract)
Confidential
Responsibilities:
- Provided overall leadership to a large International team of internal staff and external consultants.
- Facilitated Daily Scrum Meetings and Monthly Reviews meetings.
- Conducted business case development, sprint retrospective and followed up on action items for continuous improvement.
- Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
- Implemented Ultimate Software’s HRIS and Payroll Mobile and Web applications.
- Reviewed internal policies, solution options, data migration/data integration and recommendations for enterprise vendor management.
- Created 2011 HR Transition & Sustainment Plans
- Successfully achieved 97% corporate wide adoption of the Mobile and Web HRIS applications within the 1st 15 days of launch.
- Oversaw of 1000+ staff using best practice change management techniques and processes.
SENIOR MANAGEMENT CONSULTANT
Confidential
Responsibilities:
- Facilitated the 2010 Transformation Planning Workshops.
- Authored Program Charters to manage 2010 capital allocation across several portfolios’.
- Reviewed internal policies to create 90 Day Program Plan’s for 4 Portfolio’s and 7 Service Departments including Retail, Procurement, Finance, HRIS & Corporate Law.
- Developed an integrated Program Plan, Business Case Development, and Dependency Map for multiple projects.
- Produced Corporate Transformation Bi-monthly Program & Portfolio presentation materials.
- Microsoft SharePoint commercial-off-the-shelf (COTS) software subject matter expert to the Transformation Program & Portfolio.
- Provided Post-deployment strategy and support model.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Responsible for the Product Development of a Mobile and Web Banking / Usability & Best Practices initiative to 300+ Credit Unions and Retail Financial Institutes following Forrester’s Web Site Review methodology. ( Confidential / Coast Capital / Canadian Tire Financial Services, etc.
- Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
- Determined the team capacity (velocity) from historical data.
- Created Business Case, Work Break down structure (user stories), wire-frames and corresponding activities (tasks).
- Provided overall leadership to a large project team across Canada
- Worked with Art Director to in corporate UI, UX best practices / design to ensure a more comprehensive and innovative approach.
- Improved the usability ofMemberDirect® Integrated Services from an end user perspective meaning all aspects of the public or secure Mobile and Web applications were in scope.
- This product achieved the following key business benefits:
- According to Forrester “MemberDirect® Services is a competitive Mobile and Web banking product to the big banks”.
- To maintain that competitiveness, we implemented Forrester best practices to constantly improve the data migration/data integration quality of those services.
- Used Forrester reports, best practices, credit unions and champion input as well as work previously done onMemberDirect® to determine what areas needed the most improvement and have the best impact on the end user experience.
- Performed a mentorship role.
- Provided overall leadership to a large project team across Canada.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
BC Hydro
Responsibilities:
- Managed commercial-off-the-shelf (COTS) software assets in excess of $10 million.
- Reviewed internal policies to present best practices for packaged software license management products.
- Supported key stakeholders in the product vendor selection process.
- Tracked business needs during development phases including Business Case Development.
- Developed new product testing strategies, data conversion activities and verification scenarios.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Provided new product solution options and recommendations for COTS software applications, infrastructure and hardware in use by the Government that were not compatible with Vista.
- Recommended and implemented modifications to the system architecture to improve functionality. Reviewed and approved the project IT Infrastructure deliverables and artifacts, ensuring accuracy and completeness.
- Assumed the role of Vendor Solutions Architectreporting to the Manager of IT and worked closely with the various business units, product vendors (Oracle, Dell and Microsoft) and the other Vista Project Leads (HRIS, Inventory of Software Assets, Application & Peripheral Readiness, Software Licensing, Application Packaging, Deployment,, Communications and Infrastructure).
- The Vista project budget was $5 million to upgrade the Microsoft Office & Windows Operating systems on all 1500 city owned and supported client computers across 56 sites.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential, Minneapolis
Responsibilities:
- Provided leadership to both clients and product team members.
- Defined product objectives, scope, timelines, and overall approach.
- Managed staffing and budget considerations.
- Assisted in identification of current client business and technical processes.
- Assisted in defining client reporting, data conversion, migration, integration, interface, and packaged software application enhancements.
- Facilitated the logging, reporting, and resolution of packaged software products and implementation issues.
- Prepared project change requests.
SENIOR PROJECT MANAGEMENT CONSULTANT (Contract)
Confidential
Responsibilities:
- Worked withSiberra Corporation, a wholly owned subsidiary of Confidential on several commercial-off-the-shelf (COTS) software launches (Oracle Financials {installed packaged software applications andmanaged data conversion activities}, Infrastructure {IBM Blade Centre}), with budgets from $50,000 to $1.5million.
- Reviewed internal policies to leverage the existing Confidential organizational framework for the company’s photo-sharing products and social networking start-up.
- Produced SOP's, Best Practices, SLA’s, Change and Operating Plans for program support services between BBY C HQ and its digital media systems division.
- Managed an International team of 40+ developers, consultants and contractors in the implementation and support of a photo-imaging application for P.O.S integration with several North American online and Big Box retailers including Yahoo, Confidential, Future Shop, Sears and Shoppers Drug Mart.
- Managed a range of IT infrastructure (IBM servers, storage, voice / data networks) projects.
- Outsourced IT service delivery for Siberra to Accenture.
- Provided Post-deployment strategy and support model.