SUMMARY

• IT Professional with 15+ years of extensive experience in all aspects of development, implementation, testing and project management utilizing Waterfall and Agile methodologies.
• A successful leader helping team members work together in the most efficient manner possible.
• Proven ability to communicate effectively with both technical and non - technical business analysts and clients.
• Big picture thinker with an appreciation for the importance of details, grounded in a technical background.
• Creative problem resolver, proactively avoiding issues by identifying win-win solutions and "selling" them to the internal team and client.
• A successful multitasker working with local, remote, international and cross-functional team members.

TECHNICAL SKILLS

Project Management: SDLSC, MS Project, PM Tool, Quality Center, Waterfall, Agile, Rally, SharePoint, Access, Excel, PowerPoint, Outlook

Technology Expertise: JAVA / J2EE, C, SQL, XML, UNIX, MS DOS, COBOL II, DB2

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

IT Project Manager / Scrum Master

Responsibilities:

• Successfully lead SIMON team toward National Launch, creating and implementing a plan to deliver a new application on time and with full functionality
• Ensured on-schedule and on-budget delivery by proactively managing developers, facilitating meetings and discussions, tracking progress via spreadsheets and daily reports, creating detailed project roadmaps, plans, schedules of sprints, and ensuring that milestones were successfully achieved
• Improved procedures, collaborated with other teams, and effectively created a good working environment helping with finding the best solution, eliminating tensions and obstacles, taking in considerations the company’s culture and personalities of the team members
• Conductedbacklog grooming, sprint planning, release planning, retrospectives and daily stand-ups, constantly updated Rally and prioritized user stories
• Worked closely with customers, product owners, designers, testing team, trial participants, senior management, and other stakeholders
• Supported deployments into production and worked closely with Operations Team

Confidential, Philadelphia, PA

IT Project Manager / Scrum Master

Responsibilities:

• Led company-wide IT projects from inception through design, coding, testing, and launch for the Ordering and Billing application that supported National Sales, Negotiations, Order Management and Billing for all Confidential customers
• Acted as the single point of contact: liaised with senior management to understand customer needs, coordinated project scoping phases, engaged diverse development teams to acquire resources, and managed execution follow through
• Resolved project design, requirements, and testing flaws by pulling together the necessary team and applying creative solutions and pressures to allocate staff resources based on rapidly shifting priorities and manpower limitations
• Supported release management by ensuring collaboration among designers and developers to make changes to front end software used by every North America sales reps, generating all required documentation and reports, produced dashboards
• Facilitated Sprint meetings, Sprint Reviews, Retrospective meetings, monitored team backlogs; strongly advocated Continuous Integration and Test-Driven Development
• Conducted Scrum of Scrums meetings
• Problem solved any unexpected issues that came across in the whole project life cycle

Confidential

QA Analyst / Tester

Responsibilities:

• Translated business and functional requirements intoquality assurance plans,test cases and scenarios for new featuresidentifying critical control points and preventive measures; corrective actions, and verification procedures
• Prepared quality documentation and reports by collecting, analyzing and summarizing information including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Performed manual and automated testing, regression and integration testing of applications developed in Mainframe, JAVA, C, queried the SQL Server database for creating testing data and data validation
• Managed back end of software development projectsto build and improve platforms used to receive and manage account orders and sales negotiations for East Coast states
• Led a team of 4 in performing analyses, coding, testing, launching and running production support for programs written using DB2 SQL with C wrappers, developed on a UNIX platform, and executed on a MVS mainframe
• Created design and scope documents following RAD process, conducted walkthroughs with front end developers, and developed and tested the mainframe code
• Coded and maintained the backend process for e-Registration (a web page that allowed all East Coast Confidential businesses and consumers to register for online services), a program that was successfully used for five years
• Coached and mentored team members in technical and managerial processes

Confidential

Programmer / Analyst

Responsibilities:

• Designed, coded, and tested revenue report specifications for Confidential and its clients
• Oversaw the successful implementation of detailed designs and performed extensive testing and verification

Confidential, Philadelphia, PA

IT Consultant

Responsibilities:

• Worked with users to define their needs, explain the features of the system, and resolving data and reporting problems
• Designed, coded, and enhanced portions of the on-line dispatch systems