Career Objective: Quality Assurance or Quality Control Manager

Commodities Utilized for Advanced Quality Planning:

Computer Literate/Microsoft: Internet Savvy
Wrote ISO Compliant Quality Manuals: ISO 9002
Conducted audits (AS and ISO): AS 9100
Material Review Board (MRB): Witness First Article Testing
Mil-Specs: Conducted First Article inspections
ANSI-Specs: Corrective Action Request (CAR)
ASTM-Specs: Corrective Action Board (CAB)
Reviewed audits: G D and T Dimensioning (ANSI14.5)
Supplier Certification Request: Statistical Process Control
FMEA’s: Process Reviews
Flow diagrams: Control plans
Certification requirements: PPAP’s
NDT Liquid Penetrant testing qualified: Tolerancing evaluation

Unique Skills and Traits:

Hold Secret Clearance
Valid U.S. Passport
Experienced in Project Management
Skilled strategic planner
Superior training skills
Excellent interpersonal skills
Self-motivated
Skilled leader and team builder
Innovative problem solver
Great customer service skills
Proven multi-tasker
Skilled communicator

Professional Experience:

Quality Assurance Manager: Confidential Rewrote the Quality Systems Manual for FDA approval. Directed company through ISO Recertification process, passing Recertification on our first try. Passed an FDA audit with no write-ups and only seven recommendations. Interviewed, hired, and trained the QC inspector; supervised his daily activities, approving his work. Instrumental in evaluating and acquiring new high tech inspection equipment which allowed us to increase our level of detailed inspections, culling out more marginal parts, thus reducing the number of non-conforming parts returned by our clients and improving our relationships with our clients. Interfaced with clients to conduct root cause analysis of defective parts. Conduct the MRB Meetings as the Chair. 2006-2008.

MRB/CAR Quality Assurance Manager: Molecular BioProducts. Recruited to streamline procedures regarding the customer returns re: corrective actions to be taken. Reduced Quarantine area from over $250,000 down to $9,000 in one month, thus turning around material for sale and profit. Participate on Materials Review Board. Generate statistical reports. Interact with two off-site production plants. 2006- 8 months contract
Technical Resource Engineer/Outside Source Inspector: Verify. Recruited to lead their Sikorsky team in California to improve and maintain supplier quality. Conducted final inspection per Mil-Specs, ASTM, and ANSI. Interceded and turned around Washington State supplier that was in dire need of rectifying long-standing sourcing problems. Lead Inspector for Sikorsky, Bombardier, Raytheon, Smith Aerospace. Lead the vendor assessment team for Bombardier, selecting only one of four companies for a continuing supplier relationship with Bombardier. Conducted audits. Reviewed audits. Conducted First Article inspections. Promoted from contract secondary audit assessment to full-time field operations as Lead Sikorsky inspector for Southern California. 2004-2006.

Quality Assurance Manager: Tech Craft. Hired by Tech Craft to improve their quality system. Wrote their first complete (250 pages), ISO-compliant Quality Manual that would keep Tech Craft on Goodrich Aero Structure’s QPL (Qualified
Product List). Within three month’s of my hire, Goodrich conducted a surprise audit which revealed multiple, long-standing errors (25 pages of 8-10 write-ups per page) at Tech Craft and threatened to pull all their contracts. (This amounted to 75% of Tech Craft’s business.) Wrote a Procedures Manual in 9 months that corrected all of the audit-detected errors. Called for a Goodrich re-audit and regained our QPL status. Supported the supply base by conducting final inspections. Prepared all certifications for the outside source inspector. Scheduled the outside source inspectors, estimating accurately when a project would be done and available for the inspection. Orchestrated as tight a turnaround as possible from shop floor to approval by outside source inspector to shipment, which meant the client paid Tech Craft sooner. Improved on-site safety. Increased yield while reducing scrap loss. Coached, counseled, and terminated employees.
2000-2005.

Chief Inspector: Confidential Praised by the CEO for improving quality from 2 to 14 in a few months. Supervised of 14 QA inspectors for this aircraft company. Consistent record of beating deadlines while providing the highest level of quality products possible. 1998-2000.

Quality Assurance Manager: Dentalair Precision. Established all the quality control and quality assurance systems for this defense contractor and dental industry start-up. Interviewed, hired, trained, and supervised the staff. Consistently brought projects in ahead of deadline and under budget. 1997-1998.

Chief Inspector: Confidential Conducted inspections of fiberglass layups and carbon carbon parts for aerospace. Performed all calibration of hand tools, autoclaves, and curing ovens. Conducted First Article inspections and in process inspections. 1995-1997.

Quality Assurance Manager: ConfidentialConsistent history of promotions and salary increases with this one employer for 15 years. Supervised all quality operations, including being sent out with the military to test the products we produced. Provided the highest level of product safety and quality while helping Southwest bring the projects in under budget. 1978-1993.

Education:

• UCLA: Quality Control Software Certificate.
• Orange Coast College: A.A., Quality Control. Dean’s List.